Roman Pichler

JUNE 1, 2020

Lead the Stakeholders—Don’t Please, Don’t Dictate. As the person in charge of the product, your aspiration should be to lead the stakeholders in order to create value together and achieve product success. In reality, however, some product people either aim to please the stakeholders by saying yes to their requests or by brokering compromises. Others do everything they can to make the stakeholders agree to their ideas and plans.

Weak Development Team 315

Weak Development Team Product Research Customer Experience Workshop 315

Mind the Product

JUNE 4, 2020

Have you ever wondered why your Agile practice feels a bit uninspiring? Or why your engineers have become a bit jaded with all this Scrum stuff? Did you know that you might be the reason for this? Something that both fascinates and frustrates me is how the discussions about Agile have flipped from being embraced [.]. Read More. The post Why we Need to Rethink Product Management in an Agile Practice appeared first on Mind the Product.

Agile 216

Agile Product Management Product Manager Management 216

The Product Coalition

JUNE 1, 2020

We love talking about data. As product people, it’s our bread and butter. We’ve previously discussed Product Data Management , and taken a look at some of the best data visualization platforms for PMs. You don’t need to be a data scientist to be a product manager. You don’t need to have any serious data analysis experience to start your product management path.

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

Split

JUNE 2, 2020

A/B testing, otherwise known as split testing, is the process of testing two different versions of a web page, feature, user flow, or other resource in order to optimize for a metric or set of metrics (often conversion rate). Multivariate tests are run with a higher number of variables and generally provide deeper insight on how to optimize your page.

User Testing 59

User Testing Product Research Testing Data Visualization 59

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Mind the Product

JUNE 2, 2020

There is no monopoly on good product ideas. They can come from many places. A competitive analysis provided by the marketing team could highlight new opportunities to differentiate the product. A sales request to add a new feature for a customer could contain an insight that would improve the product for everyone. Technical feedback from [.]. Read More.

Customer Feedback 156

Customer Feedback Differentiation User Testing Marketing 156

The Product Coalition

JUNE 3, 2020

I’m going to answer this age-old question so you can be clear about where you sit in the company. Continue reading on Product Coalition ». technology product-owner startup product-management agile

Product Management 118

Product Management Product Manager Management Management 118

Emerge Insights

JUNE 4, 2020

It’s been a mere three months since the United States followed suit with many other countries in locking down the country in the fight against the pandemic spread of COVID-19. Today, the world is slowly navigating reopening with a plethora of stipulations and caveats. Our day-to-day lives are going to be radically altered for the […]. The post Analysis of Digital Crisis Design: How to Create an Optimal Customer Experience & Why it Matters appeared first on EMERGE | Digital Product Age

Customer Experience 64

Customer Experience Customer Feedback User Testing Product Research 64

The Accidental Product Manager

JUNE 1, 2020

Restaurants are looking to empty malls to boost their deliveries Image Credit: Lou Stejskal. With the arrival of Covid-19, the world of restaurants has been turned upside down. Restaurant product managers are scrambling to change their product development definition and find ways to keep the doors (virtually) open even as their customers are being urged to stay home.

Product Management 65

Product Management Product Manager Management Management 65

Product Management University

JUNE 3, 2020

Market analysis is one of the first and most important steps in the success of any business, large or small, products and services. It offers a clear definition of WHO your target customers are, WHAT they value, WHY, and the competitive landscape you’re navigating. It also quantifies the revenue opportunities afforded to your business on an annual basis.

Marketing 147

Marketing Product Marketing Workshop B2B 147

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Mind the Product

JUNE 5, 2020

Consultant, coach and trainer Adrian Howard has, over the years, seen many organisations attempt to implement Objectives and Key Results (OKRs), generally in response to a sense that “everything is wrong” and with a hopeful attitude of “these seem simple and clear”. In this MTP Engage Manchester talk, he explains how to write OKRS that, [.]. Read More.

Consulting 218

Consulting Product Manager Product Management Management 218

Intercom, Inc.

JUNE 4, 2020

?. We want to share our disgust, anger, and sadness at the killing of George Floyd, and with the decades of injustice and brutality that this time has brought into sharp relief. To our friends in the Black community, we stand with you, and will never tolerate your mistreatment. — Intercom (@intercom) June 2, 2020. We’re very conscious that we have a lot of work to do around diversity and inclusion at Intercom, and we have not always been where we want to be in that regard.

Magazine 160

Magazine Education Books Leadership 160

The Product Guy

MAY 31, 2020

There are many winding paths to becoming an expert product person. Watch and learn more from product management expert, Kirsten Jepson.

Product Management 159

Product Management Product Manager Management Management 159

Ask Benny

JUNE 5, 2020

Innovation sometimes appears between the lines In today’s world, we are bombarded with people telling us that we need to be productive all the time. We need to have a perfect calendar and perform meetings very effectively and the list goes on and on. All of this is very important. There are many hours during the day that being productive can improve your outcome and save you many hours of work.

Entertainment 131

Entertainment Product Research Strategy Product Management 131

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

JUNE 2, 2020

One of the critical skills never mentioned in the job description is being a great meeting facilitator. We’ve all been thrust into the situation of trying to wrangle a room full of people into working together to create a strategy, generate a plan, or get past a roadblock. Elena Astilleros has been there, too – [.]. Read More. The post The Invisible Leader: Facilitation Secrets – Elena Astilleros on The Product Experience appeared first on Mind the Product.

Customer Experience 143

Customer Experience Product Research Entertainment Workshop 143

Jay McBain

JUNE 1, 2020

The communications industry is facing a perfect storm of converging forces, from COVID-19 to the rise of influencer marketing and even AI. At Forrester, we research around 10,000 global technology vendors that utilize indirect sales and often get asked about the value of PR in the channel. A trend that is affecting many channel leaders […].

Research Software 143

Research Software User Testing Technology Marketing 143

The Product Guy

JUNE 4, 2020

Guest Post by: Daniel de Repentigny (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Shobhit Chugh]. Every day follows a similar routine; wake up, check your phone, go to work, go from meeting to meeting and fit in any unallocated time with whatever fire came up that day, go home, repeat. The repetition and the structure provides comfort for me.

Framework 127

Framework User Testing Customer Experience Product Management 127

Indicative

JUNE 1, 2020

Competition for attention spans in the gaming industry is fierce. One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. Analysts predict that lockdown measures will yield higher consumer spending on games, with a 13.3% year-over-year growth in 2020. If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mind the Product

JUNE 1, 2020

Bubbles are the enemy of a good product. They form the boundaries that limit our perception of reality and limits the ability to come to conclusions. In this ProductTank Toronto talk, Jeremy Bailey, now Head of Experience at Freshbooks, shares with us a story of how we can strive to make our products more inclusive. [.]. Read More. The post Inclusivity: Talking Up in UX by Jeremy Bailey appeared first on Mind the Product.

UX 105

UX 105

ProductPlan

JUNE 5, 2020

Continuing education plays a crucial role in long-term career success in just about any profession. Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. The good news is that you don’t have to look very far to uncover an enriching learning opportunity.

Certifications 114

Certifications Customer Experience Artificial Inteligence Product Management 114

The Product Coalition

JUNE 2, 2020

Benjamin Franklin famously said that there are only two things certain in life: death and taxes. But you can delay death and avoid taxes… Continue reading on Product Coalition ».

Product Management 96

Product Management Product Manager Management Management 96

Pragmatic Marketing

JUNE 1, 2020

As a product marketer, if you told me that you’re worried about this crisis, your business and your livelihood, I wouldn’t be surprised. If you then told me that you’re leaning into the crisis to get your business the attention it needs to succeed, I’d support you. If you showed me copy that said, “Finding the right CRM for the new normal,” I’d take you aside and give you a few suggestions.

User Friction 91

User Friction Customer Experience Branding Messaging 91

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Mind the Product

JUNE 5, 2020

In her Mind the Product APAC talk, Dian Rosanti, SVP Product at Gojek, describes how she and her team set themselves up for success during the COVID crisis. You can watch Dian’s talk in full or read on for a detailed overview. Her key points include: Reacting to uncertainty Staying effective whilst distributed Self-care during [.]. Read More. The post Product Management in the Time of Corona by Dian Rosanti appeared first on Mind the Product.

Product Management 92

Product Management Product Manager Management Management 92

Strategyzer

JUNE 3, 2020

One of the biggest advantages of building a corporate startup is having access to the abundance of resources and technical know-how that a typical startup would not have access to. Yet, we often see companies do not have a clear policy for how innovation teams can leverage key assets within the core business.

Startups 105

Startups Books Management Management 105

Roy Madden

JUNE 4, 2020

Leo now makes a difference between pharma drugs and recreational drugs. We heard from lots of biopharma users that the Drugs topic could be improved and clarified, considering the different meanings it has. We are excited to announce that you can now prioritize either pharmaceutical drugs or recreational drugs. We have taught Leo to understand if an article is about pharma drugs or recreational ones to improve the relevance of his prioritization.

Article 100

Article Roadmap Information 100

ProductBoard

JUNE 5, 2020

Below are my comments to our employees on recent events. I thought it was important to share it with our customers and the community. We are in unprecedented times. Not only are we fighting a major pandemic accompanied by historically high levels of unemployment, we are actively engaged in an ongoing, long-term struggle against bigotry and hate. Extreme nationalism, religious intolerance.

Events 98

Events Customer Experience 98

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources. The bottom line is that product analytics enables you to accelerate the growth of your business.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

Nir Eyal

JUNE 1, 2020

The post How to Raise Distraction Free Kids appeared first on Nir and Far.

140

140

The Product Coalition

JUNE 4, 2020

When it comes to measuring customer satisfaction with your product, the Net Promoter Score (NPS) can be one of the most important metrics you should pay attention to. The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. I consider it an essential customer relationship measure for every product company and find this system yet another relevant technique for measuring the product/mar

User Testing 78

User Testing Product Marketing Product Research Marketing 78