Sat.Oct 21, 2017 - Fri.Oct 27, 2017

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Visiting Customers? What?

The Secret PM Handbook

Nothing Important Happens In The Office. We product managers are always told that we need to spend a lot of time with customers, and with the market, to create successful products. This advice, while good, is not actionable. It’s vague and aspirational. And, indeed, you might even ask “ why is this good advice?”. It’s challenging to find the signal – market problems – in the noise – our conversations with customers and prospects.

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The Typology of Design Sprints

Mind the Product

In this talk from ProductTank San Francisco, Kai Haley (Lead of Design Relations and the Google Sprint Master Academy) and Burgan Shealy (UX Design Lead at Google) share insights into what are the different types of design sprints, and various ways they can be crafted to meet a team’s goals and needs. At it’s core, a design sprint is a tool for answering a critical business question through design prototyping and testing with users.

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Prospects Will Sell Themselves. You Just Have to Let Them!

Product Management University

The more you’re talking the less you’re selling. Listening just might be the most underrated and overlooked sales skill of all. If you let buyers talk long enough, they’ll eventually talk themselves into buying whatever you’re selling. Try these three tactics with your next prospect and the odds of a desirable outcome go up exponentially. 1. Ask Insightful Questions.

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This Brand Strategy Can Make Your Startup Look Bigger Than It Is

First Round Review

As a founding partner of Rock Health and seasoned consultant, Leslie Ziegler has helped brand dozens of startups. Here's what the success stories had in common.

Branding 111
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Visiting Customers? What?

The Secret PM Handbook

Nothing Important Happens In The Office. We product managers are always told that we need to spend a lot of time with customers, and with the market, to create successful products. This advice, while good, is not actionable. It’s vague and aspirational. And, indeed, you might even ask “ why is this good advice?”. It’s challenging to find the signal – market problems – in the noise – our conversations with customers and prospects.

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Product Usability & Its Impact on Revenue

Product Management University

How can product usability drive more revenue? The holy grail of product usability is attained when your product offers such a compelling experience users feel obligated to recommend it to others. It works wonders on your top line. Make the following three things part of your product design culture and more revenue will follow. Intent. Before any product requirements are written and designs penned, clearly state the overall intent of every product as it relates to the business goals of your targ

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The Four Cringe-Worthy Mistakes Too Many Startups Make with Data

First Round Review

HotelTonight's Chief Data and Strategy Officer talks about how startups should set up and mine their data to drive insights that actually make a difference.

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What Is Retention and How To Measure It

UX Studio: Product Management

Retention rate, classic/rolling retention, churn, how to improve retention, what not to do to improve retention – these terms pop up everywhere. Google focuses especially on retention rates, but why really? Time to demystify this little word and start taking advantage of it. If you work with products, it will become your best friend (OK, maybe just a regular friend whom you keep telling it to).

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“My CEO is a Finance Guy Stuck on ROI…”

Mironov Consulting

(combining a series of similar conversations). Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. As VP Product, I’m having trouble selling him on investing in user experience, software quality, “meet the competition” features, and other work that doesn’t immediately convert to revenue.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Demonstrating Solutions vs. Products

Product Management University

In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions. Longer and more difficult sales cycles lie ahead if this is the case. The Playbook: Three tactics that will help you sell a high-value business solution instead of a bunch of tactical products. 1.

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Balancing Data and Design in Product Management

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Vasu Vadlamudi, lead a conversation around “Balancing Data and Design in Product Management”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goal

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Test-Driven Product Management at an Early-Stage Startup

Amplitude

This is a guest post in our Product Innovator Series from Jennelle Nystrom, product manager at Farmstead. . Today, it’s common to hear people talk about testing early-stage products like it’s a bad thing. “Use your gut to make decisions,” they say, as if using data and running experiments are guaranteed to do nothing more than take your business on a random walk up to your nearest local maxima.

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Creativity by Scott Berkun

Mind the Product

The word “ build ” originally comes from using atoms to construct things. In 1884, Maurice Koechlin and Emile Nouguier were innovators who were looking to build the world’s largest structure out of rarely used materials – steel & iron – for their employer Mr Eiffel. The grander your idea, the greater the risk that whoever you are pitching to needs to take on.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Demonstrating Solutions vs. Products

Product Management University

In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions. Longer and more difficult sales cycles lie ahead if this is the case. The Playbook: Three tactics that will help you sell a high-value business solution instead of a bunch of tactical products. 1.

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The Future of Product Management Process (Pragmatism)

The Product Guy

From The Best Product Person of 2016, Chris Butler, …. Looking Forward. > How do you see product management evolving over the next 5 years? I think there is a big opportunity for tools that help gather information and do sense making for product people. We have some today, but we really need something closer to Palantir for product than project management, behavioral/outcome tracking or survey tools.

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Utilizing UX and SEO for Better Marketing Results

Userzoom

How to employ UX and SEO for better marketing results. The concept of encouraging customers to buy a product or service remains the same from the days before the internet, but marketing today now relies heavily on digital platforms. Advertisers and marketers have had to adjust to a whole new world of acronyms and procedures. Let’s take a look at two of them and how you can use them for better marketing results: UX and SEO.

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UX Maturity Model: A tool to improve collaboration with the UX team

UX Studio

Our UX Maturity Model arose from many questions and issues, such as: How does UX team involvement in product related decisions benefit us? Why test the product/prototype each week and with only five user tests per iteration? For what reason does a developer attend the meetings at even the wireframing phase? Why meet the product team in person when we can do everything remotely?

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Product Usability & Its Impact on Revenue

Product Management University

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IKEA, AR, and Building Irresistible Products with Customer-Obsessed Product Management

Revulytics

Perhaps you’ve heard of, or even used, this new augmented reality (AR) application, “IKEA Place” from IKEA. It allows you to pick from 2,000 pieces of furniture on IKEA’s online catalog, and then visualize through an Apple iOS 11 device, to scale, what something would look like in your living room, or bedroom, or wherever you have the tenacity to assemble a piece of IKEA furniture.

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The Latest Product Management Job Opportunities from AdTech to Music & Film

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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What Does The Internet Of Things Mean To Product Managers?

The Accidental Product Manager

How will product managers deal with the Internet of Things? Image Credit: cea +. Just in case you’ve been living with your head under a rock, there is this thing called the “internet of things” that is getting ready to take over the world. What is meant by the internet of things can vary from person to person, but basically what it means is the creation of a world in which everyday objects have network connectivity which then allows them to send and receive data.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Designing (for) Facebook compared to Designing (for) WhatsApp

Tim Herbig

Charlie Deets recently switched design teams from Facebook to WhatsApp, and he shared some of his key insights comparing the design approaches at both companies. The first thing which stood out for me was that it became clear that Facebook only guides its product teams with an incredibly broad company vision (‘connect the world’) and let them … Continue reading "Designing (for) Facebook compared to Designing (for) WhatsApp".

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TEI 147: Making organizations phenomenal – with Joseph Michelli, PhD

Product Innovation Educators

Product managers who create great customer experiences create better products. Product management is about creating value for customers through the capabilities a product or service provides. That extends beyond actual features and encompasses tangible and intangible dimensions of value. Typically, when creating a new product, we start with a core set of features.

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Announcing the 2017 STAR Awards Winners!

TSIA

Each year at our fall TSW conference, the technology and services companies who have shown exceptional dedication to innovation and excellence are honored and celebrated in the annual TSIA STAR Awards competition. As one of the highest honors in the industry, the STAR Awards are a way for these organizations to be publicly recognized by their peers as being among the best in the business.

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Product to Product: Drift’s Matt Bilotti on the Burndown framework

Roadmunk

Welcome to the second episode of Product to Product —a podcast for / by product people. Listen below: This episode features Matt Bilotti , product manager at Drift. Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” The ebook explores the Burndown framework that Drift’s product team has adopted for product development.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Adapting User Interviews On the Fly with Sarah Merlin of Invaluable

UserInterviews

Meet Sarah Merlin of Invaluable, a product designer with a lot to say about managing user research for an ecommerce disruptor.

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PDMA annual conference–and other innovation insights for product managers Oct 26, 2017

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Join me at the annual PDMA conference, Chicago Nov 12-15. Five educational tracks and 30+ sessions. I’m co-presenting with John Spero from Praxair on how organizations effectively and simply accelerate their product capability.

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Top 5 Attended Sessions of TSW Las Vegas 2017: Day 2

TSIA

It is the final day of Technology Services World at the beautiful ARIA in Las Vegas. I just received the session counts for 70+ breakout sessions yesterday, and am here to report the top attended sessions. As I always say, attendees vote with their feet, so if you want to know which issues are top of mind with service executives, the top attended list is a great source of insight.