Product Management University

AUGUST 20, 2024

September is right around the corner and that means the 2025 strategy season is here for many of us. For all you product managers out there, here’s something that’ll help you energize stakeholders and separate the pretenders from the contenders when it comes to influencing your product priorities for 2025, and it won’t cost you a dime. During the month of September, Product Management University is offering a no-cost, no-strings-attached 1-hour Master Class on how to use our “Solutions Value Cha

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Alchemer Mobile

AUGUST 19, 2024

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.

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The Product Coalition

AUGUST 20, 2024

Don’t get distracted on your voyage, or the place you’re going to will become just a mirage.

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Lenny Rachitsky

AUGUST 20, 2024

👋 Hey, I’m Lenny, and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Announcing two new speakers at the Lenny & Friends Summit I’m excited to announce that Mike Krieger (CPO of Anthropic, co-founder of Instagram) and K

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Amplitude

AUGUST 19, 2024

Get an introduction to product strategy with examples of North Star Metrics across industries.

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Userpilot

AUGUST 20, 2024

Picture this: you’re navigating through an app to complete an urgent task. You click one of the buttons. And nothing happens. You click again. And again. And again. Faster and faster. Click, click, click. And still nothing. Sounds familiar? If so, you already know what rage clicks are! In this article, you will learn why they happen, how to use product analytics to find them, and how to optimize the product experience to avoid them.

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Spice Catalyst

AUGUST 20, 2024

In this enlightening episode, join Charly Leetham as she sits down with David Fradin, a classically trained HP Product Manager who played a crucial role in launching the first hard disk drive for a PC at Apple.

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AB Tasty

AUGUST 21, 2024

Most online shops implement e-commerce product recommendation systems. But if you take a look at how these recommendations are displayed, you’ll start to notice some big differences. Depending on how the recommendation system works, different variables impact which products are prioritized for personalization. Since recommendations depend on personalization and user data, it’s possible to choose how to suggest items.

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UX Planet

AUGUST 21, 2024

Customer Satisfaction Score (CSAT) is a metric used to gauge customer satisfaction with a product or service. It’s one of the most commonly used customer feedback metrics because it’s simple to measure and interpret. What is CSAT? CSAT is typically measured by asking customers a simple question, such as: “How satisfied are you with our product?” Respondents are asked to rate their satisfaction on a scale from 1 to 5, with 1 being “Very Unsatisfied” and 5 being “Very Satisfied.

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Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Product Talk

AUGUST 21, 2024

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

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Mind the Product

AUGUST 20, 2024

What role do company values play in shaping successful product teams? Find out as we chat with Brian Walsh, SVP of Product at Pendo, who uncovers the power of open communication and collaboration in fostering a thriving product culture. Chapters: Episode transcript Lily Smith: 0:00Welcome to the Product Experience Podcast On the pod. This week Read more » The post Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo) appeared first on Mind the Produ

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Alchemer Mobile

AUGUST 23, 2024

As a company that helps other brands understand, analyze, and act on customer feedback, we prioritize collecting lots of feedback from our own customers. Makes sense, right? This feedback helps us understand what we are doing well and discover opportunities for improvement. In our latest Alchemer Customer Research Survey, we uncovered some interesting statistics: 92% of customers reported their ROI, after implementation, met or exceeded expectations. 80% of customers agreed that implementing A

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Product Innovation Educators

AUGUST 19, 2024

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. It has six main parts: Listen to your clients, Assess the opportunity, Unify the team, Navigate the launch, Control the risks, and Hone the process. This framework helps solve common problems in product launches by encouraging teamwork, constant improvement, and strategic planning.

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Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Userpilot

AUGUST 17, 2024

The reality of being a product manager is often different from what many might expect. Instead of being at the helm and steering the product development process to maximize its value, you become a glorified backlog manager at the whim of your stakeholders. Sounds familiar? If yes, the “Anti-BS Product Management: Driving Value When Everyone Distracts You” talk by David Pereira at this year’s Product Drive is a must-view.

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Mind the Product

AUGUST 19, 2024

Explore essential resources on internal product management with our content, perfect for those looking to deepen their knowledge or enter this specialised field. Read more » The post Advice for internal product managers appeared first on Mind the Product.

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The Product Manager

AUGUST 20, 2024

Looking to up-skill, network, and experience the magic that happens when you bring UX pros together? Here are the top UX communities I recommend you join in 2024. The post 12 Best UX Communities (Free & Paid) to Join in 2024 appeared first on The Product Manager.

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Amplitude

AUGUST 21, 2024

Explore building marketplace experiences with Alexis Baird, Head of Product Experience at Thumbtack and Next Gen Builders podcast host Francois Ajenstat.

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Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

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Mind the Product

AUGUST 22, 2024

As a product manager, balancing the challenges of MVP development with business goals is crucial for fostering team enthusiasm, ensuring rapid innovation, and driving successful product launches. Read more » The post MVPs: Inside the whisk of business risk appeared first on Mind the Product.

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The Product Coalition

AUGUST 21, 2024

What you can learn from the strategic choices that went wrong.

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UX Planet

AUGUST 22, 2024

Product localization is more than just translating UI texts from one language to another. Localization is all about adapting UX to local expectations. Translation vs localization vs internationalization. Image by Spotify. Here are essential steps you need to complete when localizing your product: Book space for longer translations Translated text can be longer or shorter than the original text in English.

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Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Userpilot

AUGUST 17, 2024

Would you like to see into your customers’ minds and understand how they interact with your product? A click tracker is as close as you’ll get to reading minds. This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics.

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Mind the Product

AUGUST 20, 2024

pplying a product management mindset to data products can unlock valuable insights and drive business growth in the age of AI and big data. Read more » The post Lessons from building data products appeared first on Mind the Product.

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Lenny Rachitsky

AUGUST 22, 2024

Listen now on Apple , Spotify , and YouTube. — Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Webflow —The web experience platform — Deb Liu is the CEO of Ancestry and former longtime VP of Product at Facebook.

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UX Planet

AUGUST 23, 2024

Image by Todd Hamilton When nesting elements, we often use the same corner radius for both parent and child elements. However, this decision will lead to UI design that won’t look good from an optical point of view because when radiuses are the same, the thickness of the gap (padding) between parent and child elements is inconsistent (some parts are thicker and others thinner).

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Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Userpilot

AUGUST 23, 2024

Wes Bush is a leading voice in the product-led growth space. His insights have revolutionized how companies think about scaling and transforming products into powerful growth engines. If you're eager to learn more about Wes Bush's contributions to the PLG industry and how he kickstarted his career, you're in the right place. Let’s dive in.

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Amplitude

AUGUST 18, 2024

Discover how SafetyCulture traces feature usage to discover ways to convert more users to publish courses and increase retention by 18%.

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Lenny Rachitsky

AUGUST 18, 2024

Brought to you by: • BuildBetter —AI for product teams • OneSchema —Import CSV data 10x faster • Eppo —Run reliable, impactful experiments — Kevin Yien leads product for merchant experiences at Stripe. Before that, he meandered his way from being a technical designer to a product manager, built the restaurants business and ecosystem team at Square, and most recently was head of product and design at Mutiny.

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