Sat.Aug 17, 2024 - Fri.Aug 23, 2024

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Something to Get You Ready for 2025 Product Strategy Season

Product Management University

September is right around the corner and that means the 2025 strategy season is here for many of us. For all you product managers out there, here’s something that’ll help you energize stakeholders and separate the pretenders from the contenders when it comes to influencing your product priorities for 2025, and it won’t cost you a dime. During the month of September, Product Management University is offering a no-cost, no-strings-attached 1-hour Master Class on how to use our “Solutions Value Cha

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The product manager’s guide to customer obsession

Alchemer Mobile

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.

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Invisible Goals Will Kill Your Product

The Product Coalition

Don’t get distracted on your voyage, or the place you’re going to will become just a mirage.

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Why PMs are best positioned to thrive in an AI world

Lenny Rachitsky

👋 Hey, I’m Lenny, and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Announcing two new speakers at the Lenny & Friends Summit I’m excited to announce that Mike Krieger (CPO of Anthropic, co-founder of Instagram) and K

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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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Every Product Needs a North Star Metric: Here’s How to Find Yours

Amplitude

Get an introduction to product strategy with examples of North Star Metrics across industries.

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Rage Clicks: How to Identify and Avoid Them?

Userpilot

Picture this: you’re navigating through an app to complete an urgent task. You click one of the buttons. And nothing happens. You click again. And again. And again. Faster and faster. Click, click, click. And still nothing. Sounds familiar? If so, you already know what rage clicks are! In this article, you will learn why they happen, how to use product analytics to find them, and how to optimize the product experience to avoid them.

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Unveiling Product Success: Secrets from Apple’s Past to Your Future–With David Fradin

Spice Catalyst

In this enlightening episode, join Charly Leetham as she sits down with David Fradin, a classically trained HP Product Manager who played a crucial role in launching the first hard disk drive for a PC at Apple.

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Types of E-commerce Product Recommendation Systems

AB Tasty

Most online shops implement e-commerce product recommendation systems. But if you take a look at how these recommendations are displayed, you’ll start to notice some big differences. Depending on how the recommendation system works, different variables impact which products are prioritized for personalization. Since recommendations depend on personalization and user data, it’s possible to choose how to suggest items.

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Customer Satisfaction Score: Essential Guide

UX Planet

Customer Satisfaction Score (CSAT) is a metric used to gauge customer satisfaction with a product or service. It’s one of the most commonly used customer feedback metrics because it’s simple to measure and interpret. What is CSAT? CSAT is typically measured by asking customers a simple question, such as: “How satisfied are you with our product?” Respondents are asked to rate their satisfaction on a scale from 1 to 5, with 1 being “Very Unsatisfied” and 5 being “Very Satisfied.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Ask Teresa: For Customer Interviews, Who Counts as a Customer?

Product Talk

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

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Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo)

Mind the Product

What role do company values play in shaping successful product teams? Find out as we chat with Brian Walsh, SVP of Product at Pendo, who uncovers the power of open communication and collaboration in fostering a thriving product culture. Chapters: Episode transcript Lily Smith: 0:00Welcome to the Product Experience Podcast On the pod. This week Read more » The post Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo) appeared first on Mind the Produ

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What makes Alchemer so easy to use? 

Alchemer Mobile

As a company that helps other brands understand, analyze, and act on customer feedback, we prioritize collecting lots of feedback from our own customers. Makes sense, right? This feedback helps us understand what we are doing well and discover opportunities for improvement. In our latest Alchemer Customer Research Survey, we uncovered some interesting statistics: 92% of customers reported their ROI, after implementation, met or exceeded expectations. 80% of customers agreed that implementing A

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502: Use LAUNCH Code to ease the overwhelm when launching a B2B product – with James Whitman

Product Innovation Educators

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. It has six main parts: Listen to your clients, Assess the opportunity, Unify the team, Navigate the launch, Control the risks, and Hone the process. This framework helps solve common problems in product launches by encouraging teamwork, constant improvement, and strategic planning.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Anti-BS Product Management: Driving Value When Everyone Distracts You – By David Pereira

Userpilot

The reality of being a product manager is often different from what many might expect. Instead of being at the helm and steering the product development process to maximize its value, you become a glorified backlog manager at the whim of your stakeholders. Sounds familiar? If yes, the “Anti-BS Product Management: Driving Value When Everyone Distracts You” talk by David Pereira at this year’s Product Drive is a must-view.

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MVPs: Inside the whisk of business risk

Mind the Product

As a product manager, balancing the challenges of MVP development with business goals is crucial for fostering team enthusiasm, ensuring rapid innovation, and driving successful product launches. Read more » The post MVPs: Inside the whisk of business risk appeared first on Mind the Product.

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12 Best UX Communities (Free & Paid) to Join in 2024

The Product Manager

Looking to up-skill, network, and experience the magic that happens when you bring UX pros together? Here are the top UX communities I recommend you join in 2024. The post 12 Best UX Communities (Free & Paid) to Join in 2024 appeared first on The Product Manager.

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Corner Radius of Nested Elements in UI design

UX Planet

Image by Todd Hamilton When nesting elements, we often use the same corner radius for both parent and child elements. However, this decision will lead to UI design that won’t look good from an optical point of view because when radiuses are the same, the thickness of the gap (padding) between parent and child elements is inconsistent (some parts are thicker and others thinner).

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How Beable Leveraged Userpilot Analytics to Increase App Engagement

Userpilot

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

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Advice for internal product managers

Mind the Product

Explore essential resources on internal product management with our content, perfect for those looking to deepen their knowledge or enter this specialised field. Read more » The post Advice for internal product managers appeared first on Mind the Product.

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Meet the Next Gen Builder: Alexis Baird, Head of Product Experience at Thumbtack

Amplitude

Explore building marketplace experiences with Alexis Baird, Head of Product Experience at Thumbtack and Next Gen Builders podcast host Francois Ajenstat.

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Wells Fargo’s $10 Million Monthly Mistake: How Millennials Leveraged a Rewards Card

The Product Coalition

What you can learn from the strategic choices that went wrong.

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Maximize Supply Chain Spend & Asset Utilization with Innovative Test Automation

Connected devices are emerging at an explosive rate exerting pressure on larger operators; however, some organizations cannot continue to purchase the latest & greatest devices without ramifications. The introduction of automated test technology drives the optimization of supply chain expenditures leveraging forward & reverse logistics paths. Adopting innovative test automation tools addresses these challenges by providing robust solutions for testing the interoperability, performance, & securit

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Click Tracker: Benefits, Types & Use Cases + How to Implement It

Userpilot

Would you like to see into your customers’ minds and understand how they interact with your product? A click tracker is as close as you’ll get to reading minds. This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics.

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Lessons from building data products 

Mind the Product

pplying a product management mindset to data products can unlock valuable insights and drive business growth in the age of AI and big data. Read more » The post Lessons from building data products appeared first on Mind the Product.

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Succeeding as an introvert, building zero-to-one, and why you should PM your career like you PM your product | Deb Liu (CEO of Ancestry, ex-Facebook, PayPal, eBay)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. — Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Webflow —The web experience platform — Deb Liu is the CEO of Ancestry and former longtime VP of Product at Facebook.

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UI/UX Design: Clone Any Webpage in Figma in Less Than 5 Minutes

UX Planet

How to quickly and easily clone almost any page you find on the web and convert it into an editable Figma file in less than 5 minutes.

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What Is Entity Resolution? How It Works & Why It Matters

Entity Resolution Sometimes referred to as data matching or fuzzy matching, entity resolution, is critical for data quality, analytics, graph visualization and AI. Learn what entity resolution is, why it matters, how it works and its benefits. Advanced entity resolution using AI is crucial because it efficiently and easily solves many of today’s data quality and analytics problems.

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Who is Wes Bush: Background, Books, Webinars, and More

Userpilot

Wes Bush is a leading voice in the product-led growth space. His insights have revolutionized how companies think about scaling and transforming products into powerful growth engines. If you're eager to learn more about Wes Bush's contributions to the PLG industry and how he kickstarted his career, you're in the right place. Let’s dive in.

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SafetyCulture Boosts Retention by 18% with Amplitude

Amplitude

Discover how SafetyCulture traces feature usage to discover ways to convert more users to publish courses and increase retention by 18%.

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Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)

Lenny Rachitsky

Brought to you by: • BuildBetter —AI for product teams • OneSchema —Import CSV data 10x faster • Eppo —Run reliable, impactful experiments — Kevin Yien leads product for merchant experiences at Stripe. Before that, he meandered his way from being a technical designer to a product manager, built the restaurants business and ecosystem team at Square, and most recently was head of product and design at Mutiny.