Product Management University

AUGUST 20, 2024

September is right around the corner and that means the 2025 strategy season is here for many of us. For all you product managers out there, here’s something that’ll help you energize stakeholders and separate the pretenders from the contenders when it comes to influencing your product priorities for 2025, and it won’t cost you a dime. During the month of September, Product Management University is offering a no-cost, no-strings-attached 1-hour Master Class on how to use our “Solutions Value Cha

Product Strategy 147

Product Strategy Strategy Webinar Framework 147

Alchemer Mobile

AUGUST 19, 2024

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

The Product Coalition

AUGUST 20, 2024

Don’t get distracted on your voyage, or the place you’re going to will become just a mirage.

UX 119

UX Development Product Manager Product Management 119

Lenny Rachitsky

AUGUST 20, 2024

👋 Hey, I’m Lenny, and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Announcing two new speakers at the Lenny & Friends Summit I’m excited to announce that Mike Krieger (CPO of Anthropic, co-founder of Instagram) and K

Positioning 143

Positioning User Friction Weak Development Team User Testing 143

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Reporting Tools

Amplitude

AUGUST 19, 2024

Get an introduction to product strategy with examples of North Star Metrics across industries.

Product Strategy 98

Product Strategy Strategy 98

Userpilot

AUGUST 20, 2024

Picture this: you’re navigating through an app to complete an urgent task. You click one of the buttons. And nothing happens. You click again. And again. And again. Faster and faster. Click, click, click. And still nothing. Sounds familiar? If so, you already know what rage clicks are! In this article, you will learn why they happen, how to use product analytics to find them, and how to optimize the product experience to avoid them.

Data Visualization 100

Data Visualization User Testing Analytic Tools Feedback Software 100

Spice Catalyst

AUGUST 20, 2024

In this enlightening episode, join Charly Leetham as she sits down with David Fradin, a classically trained HP Product Manager who played a crucial role in launching the first hard disk drive for a PC at Apple.

Product Manager 60

Product Manager Product Management Management Management 60

AB Tasty

AUGUST 21, 2024

Most online shops implement e-commerce product recommendation systems. But if you take a look at how these recommendations are displayed, you’ll start to notice some big differences. Depending on how the recommendation system works, different variables impact which products are prioritized for personalization. Since recommendations depend on personalization and user data, it’s possible to choose how to suggest items.

Research Software 52

Research Software User Testing Product Research Customer Experience 52

UX Planet

AUGUST 21, 2024

Customer Satisfaction Score (CSAT) is a metric used to gauge customer satisfaction with a product or service. It’s one of the most commonly used customer feedback metrics because it’s simple to measure and interpret. What is CSAT? CSAT is typically measured by asking customers a simple question, such as: “How satisfied are you with our product?” Respondents are asked to rate their satisfaction on a scale from 1 to 5, with 1 being “Very Unsatisfied” and 5 being “Very Satisfied.

Customer Satisfaction 69

Customer Satisfaction Customer Experience Customer Feedback User Testing 69

Advertisement

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

Testing

Product Talk

AUGUST 21, 2024

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

User Friction 267

User Friction Customer Experience User Testing Product Research 267

Mind the Product

AUGUST 20, 2024

What role do company values play in shaping successful product teams? Find out as we chat with Brian Walsh, SVP of Product at Pendo, who uncovers the power of open communication and collaboration in fostering a thriving product culture. Chapters: Episode transcript Lily Smith: 0:00Welcome to the Product Experience Podcast On the pod. This week Read more » The post Product outcomes and company values go hand in hand – Brian Walsh (SVP of Product, Pendo) appeared first on Mind the Produ

173

173

Alchemer Mobile

AUGUST 23, 2024

As a company that helps other brands understand, analyze, and act on customer feedback, we prioritize collecting lots of feedback from our own customers. Makes sense, right? This feedback helps us understand what we are doing well and discover opportunities for improvement. In our latest Alchemer Customer Research Survey, we uncovered some interesting statistics: 92% of customers reported their ROI, after implementation, met or exceeded expectations. 80% of customers agreed that implementing A

Feedback Software 130

Feedback Software Research Software Analytic Tools Reporting Tools 130

The Product Coalition

AUGUST 21, 2024

What you can learn from the strategic choices that went wrong.

Banking 127

Banking Product Strategy Strategy Product Manager 127

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Product Innovation Educators

AUGUST 19, 2024

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. It has six main parts: Listen to your clients, Assess the opportunity, Unify the team, Navigate the launch, Control the risks, and Hone the process. This framework helps solve common problems in product launches by encouraging teamwork, constant improvement, and strategic planning.

Feedback Software 121

Feedback Software B2B Onboarding KPIs Customer Feedback 121

Mind the Product

AUGUST 19, 2024

Explore essential resources on internal product management with our content, perfect for those looking to deepen their knowledge or enter this specialised field. Read more » The post Advice for internal product managers appeared first on Mind the Product.

Product Manager 167

Product Manager Product Management Management Management 167

Lenny Rachitsky

AUGUST 18, 2024

Brought to you by: • BuildBetter —AI for product teams • OneSchema —Import CSV data 10x faster • Eppo —Run reliable, impactful experiments — Kevin Yien leads product for merchant experiences at Stripe. Before that, he meandered his way from being a technical designer to a product manager, built the restaurants business and ecosystem team at Square, and most recently was head of product and design at Mutiny.

Customer Feedback 120

Customer Feedback User Testing Customer Experience Research Software 120

Userpilot

AUGUST 17, 2024

The reality of being a product manager is often different from what many might expect. Instead of being at the helm and steering the product development process to maximize its value, you become a glorified backlog manager at the whim of your stakeholders. Sounds familiar? If yes, the “Anti-BS Product Management: Driving Value When Everyone Distracts You” talk by David Pereira at this year’s Product Drive is a must-view.

Product Research 116

Product Research Product Manager Product Management Analytic Tools 116

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Amplitude

AUGUST 21, 2024

Explore building marketplace experiences with Alexis Baird, Head of Product Experience at Thumbtack and Next Gen Builders podcast host Francois Ajenstat.

109

109

Mind the Product

AUGUST 22, 2024

As a product manager, balancing the challenges of MVP development with business goals is crucial for fostering team enthusiasm, ensuring rapid innovation, and driving successful product launches. Read more » The post MVPs: Inside the whisk of business risk appeared first on Mind the Product.

Product launches 165

Product launches Product Manager Product Management Development 165

The Product Manager

AUGUST 20, 2024

Looking to up-skill, network, and experience the magic that happens when you bring UX pros together? Here are the top UX communities I recommend you join in 2024. The post 12 Best UX Communities (Free & Paid) to Join in 2024 appeared first on The Product Manager.

UX 105

UX Product Manager Product Management Management 105

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? That’s one of the questions we answer in our guide. More importantly, we show you how to improve your onboarding and how Userpilot can help.

Reporting Tools 111

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

Advertiser: ZoomInfo

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

Data Visualization

Amplitude

AUGUST 21, 2024

Learn what retention rate is and how companies can positively impact it to achieve sustainable growth and revenue.

Definition 95

Definition Strategy Positioning 95

Mind the Product

AUGUST 20, 2024

pplying a product management mindset to data products can unlock valuable insights and drive business growth in the age of AI and big data. Read more » The post Lessons from building data products appeared first on Mind the Product.

Data Visualization 153

Data Visualization Product Manager Product Management Management 153

UX Planet

AUGUST 22, 2024

Product localization is more than just translating UI texts from one language to another. Localization is all about adapting UX to local expectations. Translation vs localization vs internationalization. Image by Spotify. Here are essential steps you need to complete when localizing your product: Book space for longer translations Translated text can be longer or shorter than the original text in English.

Data Visualization 81

Data Visualization Product Research UX User Testing 81

Userpilot

AUGUST 17, 2024

Would you like to see into your customers’ minds and understand how they interact with your product? A click tracker is as close as you’ll get to reading minds. This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Lenny Rachitsky

AUGUST 22, 2024

Listen now on Apple , Spotify , and YouTube. — Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Webflow —The web experience platform — Deb Liu is the CEO of Ancestry and former longtime VP of Product at Facebook.

CTO Coach 80

CTO Coach Feedback Software CTO B2B 80

Amplitude

AUGUST 18, 2024

Discover how SafetyCulture traces feature usage to discover ways to convert more users to publish courses and increase retention by 18%.

78

78

UX Planet

AUGUST 23, 2024

Image by Todd Hamilton When nesting elements, we often use the same corner radius for both parent and child elements. However, this decision will lead to UI design that won’t look good from an optical point of view because when radiuses are the same, the thickness of the gap (padding) between parent and child elements is inconsistent (some parts are thicker and others thinner).

UX 75

UX Reference 75