3 Common Mistakes When Fighting Customer Churn
The Product Coalition
MAY 29, 2021
Getting User Retention Right With Data Continue reading on Product Coalition ».
Sat.May 29, 2021 - Fri.Jun 04, 2021
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Coaching With Heart
Mironov Consulting
MAY 31, 2021
When coaching our product teams (and others), it's important to remember our objective: to build up skills and talent so that we can delegate as much 'line' product work as possible. Plenty of leader-level work left for us.
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Trending Sources
TEI 337: An expanded perspective on UX to make better products – with Mark Baldino
Product Innovation Educators
MAY 31, 2021
How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. This is not merely making things look right. This is deeply understanding the user experience that creates greater value, beating competitors and delighting customers.
Core Concept: Collaborative Decision-Making in a Product Trio
Product Talk
JUNE 2, 2021
In this short video, I walk through what decision-making looks like in a product trio. If you missed the first video in this series, be sure to check that out first: What’s a product trio? You can watch the video or read a lightly edited transcript below. Do product trios really work? What do they do when they can’t agree? Who really gets to make the decisions?
How to Achieve High-Accuracy Results When Using LLMs
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Talking Product Inspiration
The Product Guy
MAY 30, 2021
Get inspired for your product by talking to customers and perspective customers. Watch and learn more from product management expert, Meghan Nesta.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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Lessons learned from managing internal products
Mind the Product
JUNE 3, 2021
Working on an internal product isn’t different from any other publicly available product. You still have to understand the problem, clearly communicate the value, and make sure people get things done. The only difference is that your users also happen to be your teammates. Early last year, the company I co-founded got acquired by Abstract. [.] Read more » The post Lessons learned from managing internal products appeared first on Mind the Product.
What do You Want to Know About Product Marketing Management?
The Product Coalition
MAY 31, 2021
Product marketing sits at the intersection of marketing, growth, product and sales. It is the department responsible for evangelising the… Continue reading on Product Coalition ».
TEI 337: An expanded perspective on UX to make better products – with Mark Baldino
Product Innovation Educators
MAY 31, 2021
How to align your organization and product management team with the voice of your customer. In this discussion we address what it means to properly incorporate UX (user experience) into your product work. This is not merely making things look right. This is deeply understanding the user experience that creates greater value, beating competitors and delighting customers.
The biggest challenges facing support teams right now (and how to solve them)
Intercom, Inc.
JUNE 1, 2021
Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel.
Your Guide to Product Management Interviews: Top Questions with Answers
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
What is product? The past, present and future of our craft
Mind the Product
JUNE 4, 2021
This article looks at the future of product practice and product management — at how far we’ve come, our present-day understanding of product, and the challenges we still need to meet. It should help you, as a product person, to better understand:- Why we keep asking “what is product management?” and why we find it so [.] Read more » The post What is product?
Five Mental Models to Improve Your Product Sense and Decision-Making
The Product Coalition
JUNE 3, 2021
Prefer watching your insights? Check out the 10-minute video version of this blog post. [link] Have you ever found yourself sweating bullets staring down a product decision? Executives are pushing urgency. The data is inconclusive. Your support team is asking for more time. Are you being data-driven? What about your product intuition? These types of feelings are not uncommon for PMs.
The 2021 UX Research Tools Map
UserInterviews
JUNE 2, 2021
Navigate the UX research software landscape, discover new tools, and identify gaps in your own user research toolkit with this detailed subway map.
Intercom on Product: Accelerating your strategy after COVID-19
Intercom, Inc.
JUNE 3, 2021
? ?. Not too long ago (although it honestly seems like a lifetime), we were buckling up to navigate the COVID-19 pandemic and all of the tough, unparalleled challenges it forced us to face. We had to adapt overnight, reevaluate our priorities, make some particularly rough decisions – for many of us, it’s been over a year in survival mode. But as vaccination gears up, lockdowns ease, and people slowly get back to their lives, countries all over the world are finally looking at what could be an in
Effective Risk Management: Balancing Safety, Compliance, and Opportunity
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
How to deliver digital products in complex non-digital organisations by Keith Merriman
Mind the Product
MAY 31, 2021
What constitutes real product experience? In this ProductTank London talk, Keith Merriman, Senior Product Owner at The AA, explains how to deliver complex products and three things that helped him during his career as a product manager. Watch the video to see Keith’s talk in full or read on for an overview of his key [.] Read more » The post How to deliver digital products in complex non-digital organisations by Keith Merriman appeared first on Mind the Product.
The New York Times Uses the Very Dark Patterns it Derides
Nir Eyal
MAY 30, 2021
The post The New York Times Uses the Very Dark Patterns it Derides appeared first on Nir and Far.
How Can Telehealth Companies Benefit from UI/UX Research?
TryMyUI
MAY 30, 2021
The widespread incorporation of advanced technology in different industries means increased convenience for professionals and customers alike. The medical field is no exception. As health-centered technology goes from complex and bulky equipment in the operation room to simple and easy-to-wear tools that patients can carry with them, developers are always looking to offer patients new benefits.
Driving Business Outcomes and Impact?—?Part 2 of Becoming a Product Leader
The Product Coalition
MAY 31, 2021
Driving Business Outcomes and Impact?—?Part 2 of Becoming a Product Leader Product Leaders drive impact for the business by taking on complex initiatives and defining strategy across multiple teams. This is Part 2 of the “ Becoming a Product Leader ” series. In this series, I’m tackling different outcomes and traits that individual contributor Product Managers can practice and cultivate to move towards becoming a Product Leader.
Enterprise ABM Marketing Tools: A Marketers Guide
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
5 Tips for Product Managers: Membership Only Content Sneak Peek
Mind the Product
MAY 31, 2021
Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you [.] Read more » The post 5 Tips for Product Managers: Membership Only Content Sneak Peek appeared first on Mind the Product.
How Subscription Models Help You Win, Keep, and Grow Customers with Mark Stiving
Daniel Elizalde IoT Blog
JUNE 1, 2021
In this episode of the Enterprise Product Leadership podcast, discover the opportunities to grow your business via subscription models. or Subscribe to the podcast on Apple Podcasts | Android | Stitcher | Spotify Episode Details – How Subscription Models Help You Win, Keep, and Grow Customers with Mark Stiving Transitioning to a subscription model is […].
Vital Role of User Research In Getting Your Product To MVP
TryMyUI
JUNE 4, 2021
As a product manager, you are constantly tasked with determining what features to implement and how to go about doing so in order to get your product into the testing phase. The post Vital Role of User Research In Getting Your Product To MVP appeared first on TryMyUI Blog.
The Voice of the Customer in Product
The Product Coalition
JUNE 2, 2021
How Listening to our Users can Help our Products Deliver Value Continue reading on Product Coalition ».
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
You are not your user
Mind the Product
JUNE 1, 2021
Hi there ?? nice to meet you. Let me tell you a fun fact about me. I’m the Head of Product for an erotic audio service for womxn. Yep, you read that right: A platform with more than 2000 erotic audio stories targeted at womxn. That statement alone has proven enough to raise a few [.] Read more » The post You are not your user appeared first on Mind the Product.
Funnel analysis: How to find and fix conversion problems
Mixpanel
JUNE 3, 2021
Whether you’re trying to measure how effectively you’re acquiring users or trying to make sense of in-product user journeys, funnel analysis is a cornerstone of understanding campaign performance and product health. But before we get ahead of ourselves, let’s take a look at what funnel analysis even is and how Mixpanel can help you make the most of it.
Invincible Company of the month: Harper
Strategyzer
JUNE 3, 2021
Innovation is an emerging profession that substantially differs from managing a business and is not the same as traditional R&D. The myth around innovation is that “it’s all coming up with brand new products or services”. In reality, the business model that accompanies the product is just as if not more important to its success - something that organizations tend to forget.
Post-Launch Guide for Product-LED Growth
The Product Coalition
MAY 30, 2021
Your journey to product-led growth starts way before you actually launch the product, but it definitely doesn’t end there. Realistically, this is just the beginning. Here are the things to keep in mind when your product meets the road. Photo by Pixabay from Pexels Product-led growth (PLG) is an exciting movement. Whether you believe it is good for your product or not (my opinion is that if it makes sense in your industry you don’t really have a choice), the journey itself is fascinating.
Build Your Best Product Strategy: An Action Plan You Can Start Now
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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
The “Aha moment” – Abdelrahman Wahba [Rebroadcast]
Mind the Product
JUNE 1, 2021
Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly—but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment” Now based in Berlin as the Chief Product Officer for the Offerista Group, [.
Empathy is (an important) part of your job as a Product Leader
Userpilot
JUNE 3, 2021
A few weeks ago, I ran a poll on LinkedIn and Twitter asking a simple question: Which human skill do you think is most essential to building great products? Self awareness. Empathy. Influence. Managing conflict. As you’re reading an article on empathy, you probably have a pretty good idea of what came out on top. (Yes, empathy was the clear winner in both polls).
How to Set up Azure Monitor for WVD
eG Innovations
JUNE 4, 2021
How to set up Azure Monitor to use a Log Analytics Workspace. At the end of March 2021, Microsoft released Azure Monitor for Windows Virtual Desktop (WVD) for General Availability. Built upon Azure Monitor Workbooks to give insights into the Windows Virtual Desktop environment, including: Connection Diagnostics, Connection Performance, Host Diagnostics, Host Performance, Utilizations, Users, Clients and Alerts.
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