Sat.Feb 27, 2021 - Fri.Mar 05, 2021

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The Greatest Product Ever Built

The Product Coalition

When you live in a wonderland Continue reading on Product Coalition ».

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It’s OK to have some non-productive time

The Product Bistro

Product Management is different from most roles in that you are always thinking about the product, and the myriad threads that it takes to make it. So, when you need to unplug, do not feel guilty.

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Product Positioning vs. Market Positioning: The Key Difference

Product Management University

If you’ve ever asked yourself, What the biggest difference is between product positioning vs. market positioning? In its simplest form, it’s the target audience and the scope of what you’re positioning. The ideal positioning structure makes your value easy to articulate regardless of whether you’re starting from the top down or bottom up.

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Decision time: Our new product decision-making framework

Intercom, Inc.

There are many ingredients involved in successfully building a great product, but fundamentally it all boils down to a series of decisions. And it’s the quality of those decisions – and the speed at which you can make them – that will dictate how fast you can bring value to customers and realize positive impact for your business. That can be said of most businesses, at any scale, but too often the hard job of thinking about how businesses make decisions goes unexamined, never mind improved

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Getting Started with JTBD – Mike Belsito on The Product Experience

Mind the Product

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD [.]. Read More. The post Getting Started with JTBD – Mike Belsito on The Product Experience appeared first on Mind the Product.

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Why There’s No Single “Right” Way to Do Discovery: Part 2

Product Talk

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read Part 1 of the series? Find it here. In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space.

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Intentions matter: How to uncover the why behind customer questions

Intercom, Inc.

Customers reach out to you when they hit a roadblock in using your product and getting their job done, so it’s essential that you’re able to provide them with the right answer, quickly. But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question.

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Economics of Software Part 1 – Why Traditional Economics Concepts Don’t Apply To Software

Mind the Product

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry. Most of the examples you will find are about traditional sectors like mining, manufacturing, FMCG, etc., [.].

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The Right Way to Ask for Additional Resources

The Product Coalition

Did you ever find yourself struggling to explain to your manager why you need more people? You know you can’t continue this way, but while they sympathize with your struggle, they are not willing to give you what you ask for. The good news is that there is another, much more effective way to ask for additional resources, and here it is. Photo by Vlad Che?

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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B2B Product Manager March 2021

Product Management University

The performance of product management and the ripple effect (positive and negative) on engineering, marketing, sales and customer success is front and center this month. It’s one of those things that gets talked about here and there, but the magnitude of that ripple effect may not be fully understood across the company. We offer a few insights.

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Black Women’s Business Collective founder Zanade Mann on advocating for your peers

Intercom, Inc.

Our IWD theme this year is #ChooseToChallenge. Challenge drives change, so we must choose to challenge ourselves. And the timing couldn’t be more urgent. Women, and especially black women, have been hit disproportionately hard during this pandemic. It’s going to take exceptionally bold and driven people to rise to the challenge. And no one knows this better than Zanade Mann , founder and Managing Director of the Black Women’s Business Collective.

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Economics of Software Part 2: Elasticity Explained

Mind the Product

In the second of this 2-part post, we will learn about elasticity. How you can apply it to software, and how it could benefit you. If you missed Part 1, feel free to check it out now. In it we learned about demand, supply, and market equilibrium, how you can apply these concepts to software [.]. Read More. The post Economics of Software Part 2: Elasticity Explained appeared first on Mind the Product.

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Product Alignment: An Introduction to How We Do Product Management at Miro

The Product Coalition

When I first joined Miro, less than a year ago, we had 3 million users and around 300 employees. A lot has changed since then. We have since grown Miro to around 12 million users and 600 employees, making Miro one of the fastest-growing B2B startups in history. With such hyper-growth, there’s been an ever-growing need to scale the way we do product.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The 3 elements of an innovation ecosystem

Strategyzer

Developing an innovation capability within a large organization is a daunting prospect. In the past, many have tried but few succeeded. Often difficulties are linked to a too narrow and shallow approach, such as training a group of employees in an innovation methodology and expecting the organization to turn into an innovation powerhouse as a consequence.

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The 16 Best UX and User Research Podcasts to Listen to in 2021

UserInterviews

Level up your UX research knowledge and get inspired by leaders and changemakers in design, research, and business with these 16 highly rated podcasts.

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Conducting User Interviews: A Practical Guide

Mind the Product

Hopefully, we all understand how important it is to talk to customers. As Marty Cagan observed in an interview last year, they’re one of the main sources of insights about a product, helping us to understand the issues with our products and why users do or don’t use them. But what if you’ve never conducted a [.]. Read More. The post Conducting User Interviews: A Practical Guide appeared first on Mind the Product.

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Leadership. Culture.

The Product Coalition

Lately, I joined the executive excellence program by Hoffman-Koffman( I met the fantastic Fred Kofman ). The notion of defining one’s work captured me. When you ask someone what his job is, you will usually get a title and a short description. But, people's real job is to make their company win, meaning that they have to sub-optimize their own goals to optimize the whole system.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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What is the Product Manager Career Path?

ProductPlan

The product manager career path is an exciting one with lots of possible on- and off-ramps. According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. At ProductPlan, we’ve surveyed and spoken to many product leaders about their career trajectories and past professional experience. We have found significant variation in titles, responsibilities, and hiring and promotion criteria.

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What Can Amazon’s Product Managers Do About All Of Those Boxes?

The Accidental Product Manager

Is there any way that Amazon can ship fewer boxes? Image Credit: Harlem Photograpy Inc. Ok, so I’m willing to make a confession here. I get a little thrill each and every time I come to the front door and see an Amazon box sitting there waiting for me to bring it into the house and open it up. It’s almost like Christmas day all over again!

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Do Things That Don’t Scale by Colleen Graneto

Mind the Product

In this talk to ProductTank Cardiff, Colleen Graneto, a product manager at Airbnb, looks at learning and doing things that don’t scale. Colleen starts with a quote from Airbnb founder Brian Chesky: “At Y-Combinator we were challenged to do things that don’t scale – to start with the perfect experience for one person, then work [.]. Read More. The post Do Things That Don’t Scale by Colleen Graneto appeared first on Mind the Product.

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Public Product Roadmap? Yes, please!

The Product Coalition

Check out these Product Companies and their Public Roadmaps Photo by Tim Mossholder from Pexels Are you considering making your roadmap public? Or perhaps you constantly have customers asking about what’s coming up, where things are on the roadmap, etc. Making your roadmap public might just be a perfect solution depending on your goals. Many companies have made their roadmaps public and it is a trend that seem to be gaining traction.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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A Product Manager’s Guide to Roadmapping as an Essentialist

ProductPlan

I’ve been talking with product managers lately about how the concepts of “essentialism” can help them focus their efforts on what matters. I distilled the advice a few months ago in my book The Essentialist Product Manager and have recently been giving talks and workshops on the topic. This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ?

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No Budget? No Excuse. Here’s How to Do User Research on Any Budget.

UserInterviews

User research doesn’t have to be expensive. Here’s how to conduct UX research on the cheap, whether you have a limited budget or no budget at all.

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A guide to creating API Products

Mind the Product

Building a good Application Programming Interface (API) is more than returning responses. Being a developer and having integrated with tons of APIs, I have noticed a pattern between successful API products and those that are not. It’s about solving problems with great affordance. One might ask the key to building good API products. In this post, [.].

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How To Build a Slack Activity Dashboard Using Only Open-Source Tools

The Product Coalition

This article will show how to use Airbyte ?—?an open-source data integration platform?—?and Apache Superset ?—?an open-source data exploration platform?—?in order to build a Slack activity dashboard showing: Total number of members of a Slack workspace The evolution of the number of Slack workspace members Evolution of weekly messages Evolution of messages per channel Members per time zone Before we get started, let’s take a high-level look at how we are going to achieve creating a Slack dashboa

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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What’s Make or Break in Game UI Design?

UX Studio: Product Management

Some members of UX studio had a nostalgic discussion about video games not too long ago. About halfway through the discussion, we realized that none of us clearly remembered or even cared that much about a game’s UI design, even though most of us met UI design for the first time by playing video games. When we are reminiscing about these games, typically the UI is the last thing we think about.

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8 Things I Learned from Dave Kellogg About Net Dollar Retention

Gainsight

I’ve hosted get-togethers with Customer Success executives nearly every month for the past 8 years. In the “old days” (pre-COVID), these featured conversation over fine dining. We substituted the merlot with a mute button in the new world – though we still mail our guests a flight of tasting wines. This past week, I invited my longtime friend and Gainsight advocate Dave Kellogg to join the happy hour.

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Love is Measured By the Benefit of the Doubt: The Secret to True Kindness

Nir Eyal

The post Love is Measured By the Benefit of the Doubt: The Secret to True Kindness appeared first on Nir and Far.

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