Sat.Sep 05, 2020 - Fri.Sep 11, 2020

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The 5 P’s of Product Management

Product Management Today Submitted Articles

It takes an insane amount of hard work and effort to become a Great Product Manager (I’m very much still on the journey myself). And once you get there, it takes more consistent work to stay at the top of your game.

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Eliminate Busy-Work to Create Engagement

Johanna Rothman

One of my colleagues, Al, private-messaged me. “I'm so much more effective now that we're remote. I get a ton more work done. I'm so much happier. I love where the product is going. How can I do more of this?” Al feels productive and engaged. Why does he feel this way? When I spoke with him, his managers had eliminated the busy-work he'd previously done.

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The Five Product Movements Model (5PMM)

Product Management Today Submitted Articles

Over the past decade, I have worked extensively with many B2B enterprise software companies. My role has principally focused on the individual and collective performance of the product management and the development management functions. This has included the assessment, formation, development, and re-engineering of the product management function.

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Product Manager’s Secret 2020 Weapon: Remote Workshops

Mind the Product

As product managers we are, at our core, facilitators. It is ultimately up to us to get all interested parties to align and collaborate on building the right thing for our business and making sure we understand our users so it’s the right thing for the market. As such, we spend a lot of our [.]. Read More. The post Product Manager’s Secret 2020 Weapon: Remote Workshops appeared first on Mind the Product.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The appliance of science: Mark Roberge’s formula for scaling

Intercom, Inc.

What kind of information drives that decision: is it subjective and qualitative, or objective and quantifiable? It’s the classic conflict: left brain versus right brain; art versus science. Mark Roberge knows which he prefers. As an engineer by training, in pressure situations he tends to “lean to the quant.” It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years.

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Brilliant Product Pivots from Lifestyle Apps Based on Changing Mobile Customer Behaviors

Alchemer Mobile

In the first half of 2020, iOS and Google Play apps were downloaded 64 billion times, an increase of five percent year-over-year and 10 percent from the second half of 2019. The global pandemic “has changed consumer behavior on mobile forever,” according to App Annie. Coronavirus has dramatically changed all of our lives. There’s no doubt about it.

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Testing Business Ideas, By David Bland

Mind the Product

David Bland, co-author of Testing Business Ideas, spoke about his process in writing his book. True to his craft, he tested the content of his book as it was written. Watch the video to see David’s talk in full. Or read on for an overview of his key points. Build, Measure, Learn A repeating theme [.]. Read More. The post Testing Business Ideas, By David Bland appeared first on Mind the Product.

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Sweating the details: Designing improvements to our product navigation

Intercom, Inc.

We recently shipped a suite of new features to dramatically uplevel Intercom’s support capabilities, including advanced ticketing workflows and richer reporting. In addition to those features, we also took the opportunity to improve the main product navigation of the Intercom app in order to make it more usable, intuitive, and polished. The main navigation is a critical area of the Intercom app, and it helps ensure Intercom feels simple to use.

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Use This Startup's Playbook for Running Impactful Virtual Offsites

First Round Review

Many team retreats have the tendency to leave participants feeling exhausted, sick of slide deck presentations and itching to get back to the emails that have been piling up in their absence—and virtual offsites add marathon Zoom sessions and interruptions at home to the mix. Here, the Sitka team shares how they planned an intentional, engaging virtual offsite, delving into the framework, agenda and tactics they used to pull it off.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Fake Product Market Fit: The Signs.

NextBigWhat

You either have a product market fit or you build fake metrics to get there (even unintentionally). But then, how can one be truthful towards PMF and not get into the fakeness of it? Great perspective by Indus. » NextBigWhat’s #Threadmill brings you curated Twitter threads on product, life and growth. Got lucky to attend @mwseibel’s @SaaStrAnnual session: How Not to die after raising your seed round.

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Using Product EQ to Hire the Best Product Managers – Kate Leto on The Product Experience

Mind the Product

Product people love to study frameworks, techniques, and approaches that have worked at other companies. In Kate Leto’s new book, Hiring Product Managers: Using Product EQ to go Beyond Culture and Skills, she gives an overview of how to actually use those tools – both in building a team and day-to-day, as a product professional. [.]. Read More.

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Meet Interconnected – Intercom’s customer community forum

Intercom, Inc.

At Intercom, building relationships has always been at the heart of what we do. We’re on a mission to make internet business personal, helping you support and engage with your customers through the Intercom Messenger. This belief in the power of conversation runs deep here, and underpins so much of how we build Intercom and how we support our customers.

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A Practical Guide for Agile Teams (2020)

Product Management Today Submitted Articles

This is my complete guide to Product Discovery in 2020.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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A step-by-step guide to creating your first user flow diagram

nulab

We’ve said it before, and we’ll say it again: A picture is worth a thousand words, which is why diagrams come in so handy. They’re a neat way to display complex information in an easily digestible format. Websites and user journeys can be complex, which is where user flow diagrams come in handy. They’re an invaluable tool in the website designer’s arsenal, and, as the name implies, they’re for helping you see how a user makes their way (or ‘flows’) through your website or app.

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Teresa Torres Answers Your Product Discovery Questions

Mind the Product

In the latest Prioritised AMA, we were joined by Teresa Torres who took questions from the audience covering a long list of juicy discovery topics. From how to keep track of your team’s discovery efforts and why the process of discovery is just so damn hard, to effective ways to share discovery results and tips [.]. Read More. The post Teresa Torres Answers Your Product Discovery Questions appeared first on Mind the Product.

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Your Research Project Roadmap: Essential Steps for Ensuring for a Thorough Study

dscout People Nerds

Your projects are like journeys. And like any good journey, planning is essential. .

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How to start a new business when all hell is breaking loose

BrainMates

Who starts a new business during a pandemic? Actually, a lot of people. It’s interesting that some of the world’s most successful brands emerged during times of crisis, including IBM, Disney, GE and more recently, Groupon. At a recent Brainmates Product Talk, Founder and Principal Facilitator at Bright Pilots , Ben Crothers, presented his ideas on how to tap into the next big opportunities and stay focused in these crazy times.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Relocation stories – what our international team loves about life in Prague

ProductBoard

Relocation can be challenging, but it can also be the start of an amazing journey. If you decide to move countries to join productboard, don’t worry, you won’t be alone! Our team is made up of 27 nationalities and counting, with so many incredible people and stories coming together in one company. Here are just a few examples of people who packed their bags and relocated to join our team in Prague.

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Mindset – Being empowered to manage your stakeholders with Papa Akuffo

Mind the Product

Watch on YouTube | Listen on Soundcloud | Watch on Vimeo | View other Mindset episodes Rosemary King welcomes Papa Akuffo to Mindset. Papa is currently Product Management Lead at Ideo. He previously held senior product roles at Pivotal Labs. In this episode, Papa and Rosemary discuss stakeholders, the importance of qualitative, human data, and [.].

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TEI 299: Better product team performance by understanding introverts – with Jennifer Kahnweiler, PhD

Product Innovation Educators

Why product managers need to understand introverts and extroverts. If you work with other people, and I think that is just about all of us, you are going to love this episode. People are either extroverts or introverts. For everyone leading a team or working in a team, you can improve the team performance by improving how introverts and extroverts interact.

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The art & science of Product Strategy in a crisis, disruption or acceleration

BrainMates

When everything around you is changing, what’s a Product Manager to do? Go back to the basics and do what we do best. In a Q&A a couple of months ago, someone in the (virtual) audience asked if they should be working on their strategy now, or if they should wait until things calmed down again. All of us on the panel gave the same advice: don’t wait.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Three Ways to Boost Your Product Engagement Score

ProductCraft

Given the current COVID-driven market changes, keeping an eye on how users are engaging with your product is more crucial than ever. Doing so can help you answer critical questions, such as which features are driving the most value, where users are getting stuck, and how frequently customers are interacting with your application. The answers. Read more » The post Three Ways to Boost Your Product Engagement Score appeared first on ProductCraft by Pendo.

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The Value of Multiculturalism at Modus

Modus Create

Earlier this year, I found myself looking for the next step in my career. While researching organizations, I was introduced to Modus Create through Fiorella Montero, our People Operations Generalist. I was impressed to learn that Modus was an incredibly diverse company, with team members from over 50 different countries. Distributed, multicultural organizations are rare in much of the world, including Costa Rica.

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Xan IT Solutions improves task management by 50% using Backlog

Nulab

Hear more from our customers and their experiences with Backlog here. Industry: Software development, IT consulting, E-commerce. Location: Myanmar. Number of users: 23. Xan IT Solutions Co. is a software development company that provides IT consulting services and custom software development for mobile and web applications. Their clients include local businesses and banks in Myanmar and overseas companies in Japan. .

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Why You Need To Do More Product Experiments (And How To Do Them Right)

Userpilot

Product experiments help product managers and their users get better results. It’s that simple. You need to be running them. In this blog, we’ll show you WHY and HOW. Source: apptimize.com. Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. While most marketers are familiar and well-equipped with code-free tools that allow them to run such experiments, product managers often think they would need to involve development resources each and

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Learn to Calculate Your Risk Metrics to Make Data Influenced Decisions

Strategyzer

In our previous blog post, we discussed the need for exploration projects to track four main key performance indicators (KPIs): risk and uncertainty, expected profitability, time spent, and cost. In this article, we will zoom in on calculating risk and uncertainty at the hypothesis level to help you make data influenced decisions to inform your next business idea.

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The Latest and Greatest in PM Humor

ProductCraft

Welcome to another roundup of the best product management humor on the web. It’s been a while since our last edition, but the jokes these days are too good to pass up. Product managers, have you considered moonlighting as standup comedians? We think you’ve got the chops. Plus, there have been so many meme templates. Read more » The post The Latest and Greatest in PM Humor appeared first on ProductCraft by Pendo.

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New @mentions make notifications easy

Nulab

Making it easy to keep your team in the loop about updates is crucial for transparency. With our new @mention feature for notifications, you can quickly tag the right team members inline in your comments and issue descriptions. Mentions in Backlog. Rather than adding users to the notification box to bring attention to updates, you can now mention users directly in your text using the @ symbol and their Unique ID.

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