September, 2017

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Take a Recess. Be More Productive.

Lead on Purpose

Guest post by Dave Crenshaw Think back to when you were a kid in about third grade. You’ve been in the classroom the better part of the day and a draining feeling would start to occur.

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What Everyone Gets Wrong About Stakeholders

Melissa Perri

When I first started in Product Management, I was told that my job was to keep my stakeholders happy. My stakeholders were members of the sales team. I understand that many Product Managers are taught better today that stakeholders include customers and users, but I was taught the term was reserved for internal folks who had a say in our product. Customers and users were considered separately, and handled differently.

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How Compare and Contrast Decisions Lead to Better Product Outcomes

Product Talk

This past week I was in London speaking at Mind the Product. As usual, the Mind the Product team hosted a phenomenal event. The following is the script of my talk with slides. When Mind the Product releases the video, I’ll add it to this post. Teresa Torres presented ‘Critical Thinking for Product Teams’ at Mind the Product London on September 8, 2017.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Understanding how Design Thinking, Lean and Agile Work Together

Mind the Product

The ideas of Agile are great. It’s the way it has been codified into rituals and certifications, and rolled out mindlessly that misses the point. When people talk about Lean, the conversation often ends at process optimization, waste, and quality , and misses so much of what the Lean mindset offers. Design Thinking is held high as the new magic trick of design facilitators.

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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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Product Manager as CEO

Lead on Purpose

Many product managers have begun their tenure with an up-and-coming company by hearing the phrase, “We want you to be the CEO of the product.

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Choosing the Right Planning Horizon for Your Product

Roman Pichler

Planning Horizons and Planning Model. “Bring me that horizon,” says Jack Sparrow at the end of the movie The Curse of the Black Pearl while steering his pirate ship into the open waters. While Jack may seek freedom rather than the line that separates earth from sky, he could easily determine how far it is—there is only one physical horizon on our planet, and the distance can be calculated using a standard formula.

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Dog Food-ing Our Way To V2 of Product Institute

Melissa Perri

Eating your own dog food is worth the challenge. After a few years of consulting, I started to feel the itch to work on a product again. I was teaching everyone how to create products people loved, but I wasn’t making any myself. Product Institute gave me and my team a chance to do just that. This week, we’ve reached a huge milestone enrolling our 100th public student into the class.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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System Thinking for Product Managers by Johanna Kollmann

Mind the Product

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. Johanna explains that everything around us is a system: Our development teams are a system and our products become one as soon as users interact with them… and systems can be mapped and modelled in incredibly powerful ways.

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Re-Routing Your Growth Strategy: What Got You Here Won’t Get You There!

Product Management University

Most B2B organizations get started the same way. They identify a niche problem and develop a solution. Then they do it again, and again. This formula might work for years. But eventually products commoditize, markets shift and the law of diminishing returns kicks in. The ideal time to re-route your growth strategy is before your growth starts to taper off.

Strategy 113
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How To Say “No” To A Feature Request

The Secret PM Handbook

No (picture credit at the bottom). Sometimes No Is The Right Answer. Can you talk to me about a time when you had to say no to a customer? Why did you have to say no? How did you handle it? Customers often make feature requests that seem obvious on the surface, but which in fact are misguided or a bad idea. My goal is to be able to tell them that we won’t implement that feature, and have them thank me for that answer.

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How to Monetize Your IoT Product

Daniel Elizalde IoT Blog

With their ability to gather data after a product has been deployed, IoT products provide a platform to generate new and innovative business models that haven’t been seen before. In this post, I describe some of the most interesting ways to monetize your IoT product today. I recently attended a very popular IoT conference in Silicon […]. The post How to Monetize Your IoT Product appeared first on TechProductManagement.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Future Proofing Product Management Skills

The Product Guy

From The Best Product Person of 2016, Chris Butler, …. Looking Forward. > What new skill should I be honing right now to get ready for the future? Get great at doing research and customer development. If you aren’t used to talk with people and doing research for your product you are more likely to just be a project manager. I would say that getting great at research, really any/all types, is a key skill as the industry moves forward.

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The Best Product Management Tools That Will Save You Time

UX Studio: Product Management

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. We all hate email : endless exchanges with our colleagues to reach decisions… We’ve all seen that. As a product manager, you know the drill. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag.

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How to Survive the Hardest Part of Product Management by Janna Bastow

Mind the Product

There is probably one part of the product management job we can all agree is the hardest – people. People are unpredictable, they have strong opinions and unconscious biases. Many people in your organisation have more power than you, yet they are wrong just as often. In this illuminating talk from Mind the Product San Francisco 2017 Janna Bastow, Co-Founder of Mind the Product and Co-Founder and CEO of ProdPad, shares her own stories of dealing with people, and how she handles the toughest

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The Next Big Leap for B2B Product Management: From Market Problems to Customer Goals

Product Management University

The next big leap for the B2B product management profession will be a complete shift away from “market problems” to a focus on “customer goals.” This will be the turning point that finally takes B2B product management to the level of influence and leadership it has always aspired to in the organization. Why? Here are the three biggest reasons. 1. Customer Value is All But Guaranteed.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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How to Trigger Product Usage that Sticks

Nir Eyal

Nir’s Note: This guest post is by Janet Choi, Senior Manager of Product Marketing and Content at Customer.io Meditation, like any healthy habit, takes repetition to stick. But while the folks behind Calm, a meditation and mindfulness app, knew their product’s core value was helping people to learn and build a meditation practice—initially they didn’t put […].

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How to Monetize Your IoT Product

Daniel Elizalde IoT Blog

With their ability to gather data after a product has been deployed, IoT products provide a platform to generate new and innovative business models that haven’t been seen before. In this post, I describe some of the most interesting ways to monetize your IoT product today. I recently attended a very popular IoT conference in Silicon […]. The post How to Monetize Your IoT Product appeared first on Daniel Elizalde.

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Measuring from Product to Development

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Bennett Morrison, lead a conversation around “Measuring Product and Development”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Bet

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As a product manager, your #1 KPI should be business growth

Street Smart Product Manager

What’s the #1 metric you need to track as a product manager? What’s the #1 KPI you should sign up for as a product manager? It’s not on-time delivery, the number of bugs or features per release, innovation success, speed-to-market, sprint velocity, uptime, or even customer satisfaction. Those are interesting to track, but none of […].

KPI 101
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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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What we Learned at Mind the Product London 2017

Mind the Product

I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. I believe that to be successful we need to work across disciplines and make sure that everyone in the team owns the product together. Great products come from great people, and great people come from working together – which is why we everyone was there at the conference after all – meeting the people that mind the product.

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Product Management – Three Tactics for Exerting Stronger Influence & Leadership

Product Management University

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Product Design Process: Four Steps To Make Sure They Will Love What You Build

UX Studio: Product Management

Although many people think the aim of a product design process is to create something cool and good-looking, this comprises just the tip of the iceberg. Product design primarily wants to help us understand people’s pains, and create a product that will help them solve these problems. Thus we can create useful products. Planning the exact steps which the users go through when they use a product also plays a crucial role.

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Nine UX Research Methods Product People Should Know

UX Studio

Building a product without using UX research methods is like getting into a Taxi and just saying, “Drive.”. As ever more interactions happen in the faceless platform of the world wide web, we meet with our users in real life increasingly rarely. Doing research with people from your audience can provide the best and most useful insights. You can’t start building a product people will love if you don’t know your audience.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Overcoming Impostor Syndrome in Product Management

The Product Guy

From The Best Product Person of 2016, Chris Butler, …. Advice. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).

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Product success

Street Smart Product Manager

How do you know if your product is going to be successful? How do you know if your product IS successful? When I ask product managers this question, I get answers like these: “We regularly ask our customers for feedback on our product.” “We have a customer satisfaction metric that we measure.” “We look at […]. The post Product success appeared first on Street Smart Product Manager.

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Mind the Product Conferences 2018

Mind the Product

Thanks for another amazing year – we’re thrilled to announce our 2018 dates for the Mind the Product conferences – and in plenty of time for you to add them to your plans (and budgets!) for next year: #mtpEngage Hamburg, April 20. Our regional mini-conference returns to Hamburg in April – come check out our 4 keynotes and 12 sessions with 300 peers at MTP Engage Hamburg !

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