Stop whinging about “Tactical” vs. “Strategic”
The Product Bistro
MARCH 23, 2021
Product Management often feels like they are too tactical, and they should be more strategic, but not all tactical tasks are bad to own.
March, 2021
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Level up Your Product Function With the Product Leader Map
Mind the Product
MARCH 9, 2021
“I’m drowning in a never-ending todo list“, “I can’t be everywhere at once“, “I’m not good enough“ In my coaching work I constantly hear these frustrations from product leaders. It’s no surprise – product leadership is a tough gig, but strong product leadership is vital if companies are to be product-led and achieve growth.
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The Dark Side of Product Management — Addictive Products
Userpilot
MARCH 18, 2021
I’m sure most of us Product Managers are not evil by nature, but there is inevitably a dark side of product management too. Sometimes the same psychological devices we use to make our SaaS products engaging can also make the products really…addictive. Do any of these behaviors seem familiar? Scrolling through Facebook until 2 am Binge-watching Netflix for 6+ hours Spending the entire day playing League of Legends Compulsively checking your email as soon as you get a Thunderbird notificatio
Product Goals in Scrum
Roman Pichler
MARCH 9, 2021
Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.” The product owner is accountable for “developing and explicitly communicating the product goal.
State of AI in Sales & Marketing 2025
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
TEI 328: Getting started with Jobs-to-be-Done – with INDUSTRY and Mike Belsito
Product Innovation Educators
MARCH 29, 2021
A framework for product managers to dig deep into their customers’ needs. I am changing the name of the podcast to Product Mastery Now. The new name is coming soon. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Mastery Now. The logo will look the same—just the name is changing. .
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom
Intercom, Inc.
MARCH 25, 2021
The onset of COVID-19 has accelerated a digital transformation in the healthcare industry, resulting in changes to how patients receive care and how medical records are stored and processed. From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy.
Beat Your Competition: Building a Stand-out Mobile Customer Experience
Alchemer Mobile
MARCH 26, 2021
When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Almost every article started out with a long opening paragraph explaining the importance of mobile. But if you clicked on this article, we’re going to take a wild gamble that you already know that. So, we won’t waste your time.
The importance of metrics maturity for evidence-driven teams
Mind the Product
MARCH 30, 2021
Everyone wants to be in an evidence-driven team, using research and data to drive their product decisions. We all know it’s the best way to work, but what does it mean in practice? How can you tell if your team is truly evidence-driven? And if it’s not, how do you change things for the better? [.] Read more » The post The importance of metrics maturity for evidence-driven teams appeared first on Mind the Product.
Different Paths to Product
The Product Guy
MARCH 28, 2021
There are a couple of different ways to get into product management, from college to later in your career. Watch and learn more from product management expert, Tanya Koshy.
Your Guide to Product Management Interviews: Top Questions with Answers
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
TEI 325: 5 tools to create alignment, communicate better and build trust – with Stefano Mastrogiacomo, PhD
Product Innovation Educators
MARCH 8, 2021
How product managers can get their teams on the same page. This podcast is getting a new name—Product Masters Now. The name officially changes in a few weeks, but I want you to know it is coming. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. The logo will look the same—just the name is changing. .
Why There’s No Single “Right” Way to Do Discovery: Part 2
Product Talk
MARCH 3, 2021
A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Want to read Part 1 of the series? Find it here. In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space.
Decision time: Our new product decision-making framework
Intercom, Inc.
MARCH 3, 2021
There are many ingredients involved in successfully building a great product, but fundamentally it all boils down to a series of decisions. And it’s the quality of those decisions – and the speed at which you can make them – that will dictate how fast you can bring value to customers and realize positive impact for your business. That can be said of most businesses, at any scale, but too often the hard job of thinking about how businesses make decisions goes unexamined, never mind improved
2021 Mobile App Engagement Benchmark Report
Alchemer Mobile
MARCH 16, 2021
2020 reset the mobile app engagement playing field. In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help you understand your app’s engagement strengths and areas for improvement.
Effective Risk Management: Balancing Safety, Compliance, and Opportunity
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
How to Keep Customers Satisfied When Announcing Product Changes
Mind the Product
MARCH 16, 2021
Product changes are an inevitable part of any business. Whether it’s a whole new release or just an update, product improvements are what keeps customers coming back. Something this important needs to be communicated successfully to ensure that the customers know the changes and how they will benefit them. Let’s look at how you can [.]. Read More. The post How to Keep Customers Satisfied When Announcing Product Changes appeared first on Mind the Product.
Future of Working Together
The Product Guy
MARCH 21, 2021
You had better be good at collaborating and building a collaborative environment. It is the future. Watch and learn more from product management expert, Mihaela Draghici.
TEI 327: How product managers can make better products – with Heather Samarin & Vidya Dinamani
Product Innovation Educators
MARCH 22, 2021
Pillars and practices for product managers to deeply understand their customers’ problems. I am changing the name of the podcast to Product Mastery Now. The new name is coming soon. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Mastery Now. The logo will look the same—just the name is changing. .
Stop whinging about "Tactical" vs. "Strategic"
The Product Bistro
MARCH 23, 2021
Ask ten product managers what their life is like, and you will get ten different answers. However, there will be one constant. They will complain that they do too much “Tactical” work. It is a complaint, and one that people both inside and outside of product management will make, but it ought to be a cause for thought. First, Tactical is not a great term.
From Start to Scale: Driving Growth Through Seamless Payments Implementation
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
Intentions matter: How to uncover the why behind customer questions
Intercom, Inc.
MARCH 2, 2021
Customers reach out to you when they hit a roadblock in using your product and getting their job done, so it’s essential that you’re able to provide them with the right answer, quickly. But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question.
2021 App Retention Benchmarks
Alchemer Mobile
MARCH 23, 2021
Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. Retaining customers tends to cost less than acquiring new ones and offers additional benefits through improving overall lifetime value.
Refreshing the Mind the Product brand for the next decade
Mind the Product
MARCH 25, 2021
Over the coming days, weeks, and months you’ll notice that our brand has received a bit of a makeover. In this post, we’ll reveal how we’ve chosen to elevate our beloved venn, brand colours, and more. Mind the Product started as ProductTank in 2010 – a simple meetup with just 25 people in the back [.] Read more » The post Refreshing the Mind the Product brand for the next decade appeared first on Mind the Product.
What to do First
The Product Guy
MARCH 14, 2021
When you go into a new company you must start with the picture. Stop trying to show off! Watch and learn more from product management expert, Mihaela Draghici.
B2B eCommerce, Self-Service Portals, and PIM Trends for 2024
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
How Our Cross-Functional Teams Decide What to Build at Whispir
The Product Coalition
MARCH 15, 2021
I wrote a variation of this for the various product teams at Whispir recently and then as fate would have it, a CEO I know reached out to me on LinkedIn asking the same thing?—?so I thought I’d share the same instructions with the world I gave everyone at the office. This process allows you to go from ‘I have no clue what to do’ , to ‘we should do this!
The Most Powerful Phrase in the Product Manager Vocabulary
The Product Bistro
MARCH 16, 2021
The most powerful 3 words in a Product Manager's vocabulary is "It's My Fault." The blame game should not be in your toolbox, you own the product, act like it. Your team will thank you.
Strategies to avoid burnout and manage your workload
Intercom, Inc.
MARCH 10, 2021
When you’re working in a fast-paced industry, it’s all too easy to reach burnout no matter what role you’re in. And when you work on multiple concurrent projects and across lots of teams, the risk of burnout isn’t just high, it can feel inevitable. Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource.
TEI 324: What product managers can do now to prepare for senior leadership roles – with Evan Roth
Product Innovation Educators
MARCH 1, 2021
Powerful actions and mindsets to take product managers to the next level. This podcast is getting a new name to better reflect our objective here—helping product managers become product masters. That new name is Product Masters Now. . You don’t need to do anything to keep listening, but I want you to know the name change is coming in a few weeks, and it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. .
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Amazing Women in Product
Mind the Product
MARCH 7, 2021
In celebration of International Women’s Day this post is about some awesome women in Product. Sadly, I can’t feature them all because, believe me when I say, there are A LOT. Instead, I’ll throw a spotlight on a selection who repeatedly wow us with their product brilliance and their commitment to the product community. In no [.]. Read More.
Watch: The State of Mobile Consumer Engagement 2021 Webinar
Alchemer Mobile
MARCH 18, 2021
Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories.
Productivity for Product Managers?—?Choosing the Product Management App
The Product Coalition
MARCH 15, 2021
In my opinion, Our brain should be focusing on the ‘how’ part and its best to delegate remembering‘what’ & ‘when’ to a task management… Continue reading on Product Coalition ».
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