March, 2020

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How Lessons From Wargames can Help you Ship Products and Build Strong Teams

Mind the Product

We all know that product is hard , so here are some themes from a very playful activity that will help you get better at it. Shipping products is rough, full of false starts, lousy execution, and a lack of will to kill products quickly. But a bad strategy creates a state of false hope, and can leave you and your team punched in the face after months of work.

Strategy 181
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Product Management in Times of Crisis

Ask Benny

The role of the product manager is to focus the team even and especially in time of crisis Human Behavior While we all watch the world as it handles the crisis of the coronavirus in various ways including all the different ways we human beings are used to respond to events, it is an amazing opportunity to reflect how similar things happen in our organization in the face of even small events.

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10 Steps To Minimize SaaS Churn Through A Downturn

Gainsight

Investor Gavin Baker wrote a terrific blog where he shared his thoughts about recurring revenue. In short, you can’t take it for granted that your recurring revenue will, in fact, recur. 5) There is no such thing as truly "recurring" revenue. Some revenue is just more recurring than others. — Gavin Baker (@GavinSBaker) March 20, 2020.

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Working Remotely? 5 Ways to Help Your Product Team Thrive

Product Talk

Product teams should be co-located. This is an often-repeated “truth” in our industry. Today, in response to COVID-19 , many companies are instituting mandatory work-from-home policies. This is making co-location impossible for many teams. Thankfully, this “truth” was already on its way to being retired. In fact, it was never true for many companies.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The Magic in Conflict by Shaun Russell

Mind the Product

In this keynote from MTP Engage Manchester , Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour. The path of least resistance is rarely the right direction. The stakeholder and product manager relationship should be transparent. As product people, we must lean into conflict. Shaun describes a great product manager as “someone who can throw a well-placed, well-measured tantrum about the important things” He describe

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How I Moved From Engineering Into Product Management

Mind the Product

What does it take for an engineer to become a product manager? Certainly, there are many ways to achieve this. Here I’ll explain how I did it, and I’ll share my personal experience of the process so that you can know what to expect from this transition. If you’re considering changing from engineer to product manager , you’re not alone. Product management isn’t just for business and marketing people.

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The Future of Product Management, According to 550+ Product People

DISQO

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively. There were no formal educational paths or training programs for the role.

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This Is Not and Cannot Be “Business as Usual”

Johanna Rothman

Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They've made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and availability.). Don't use so much wifi bandwidth when you VPN in from home.

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7 Tool Tips for Your Newly Distributed or Remote Team

Johanna Rothman

Yesterday, you worked in an office with everyone else. Today, you're supposed to work from home—and so is the rest of your team. And not just for the next few days, but for the next few weeks. What tools do you need? My list of the most important tools: A good microphone and headset so you can hear people, even in somewhat noisy environments, like a home with other people.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Proactively Managing COVID-19 Risk

The Product Coalition

How should Product Leaders prepare for the global health crisis? Continue reading on ProductCoalition.com ».

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Why You’re Not Good at Changing Minds (and What You Can Do About It)

Nir Eyal

The post Why You’re Not Good at Changing Minds (and What You Can Do About It) appeared first on Nir and Far.

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Three Ways Product Management Can Improve Its Reputation & Influence

Product Management University

If your product management team wants to take its reputation and influence to the next level, here are three areas that will give you the biggest bang for your effort. The Playbook: 1. Well-Rounded Market Knowledge. Product Management is the one function in the company that should have the most well rounded perspective of the market dynamics, target customer needs and their collective relationship to your business.

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Why Product Trios Should Interview Customers Together

Product Talk

The following is an excerpt from my upcoming book, Continuous Discovery Habits. I’d love your feedback in the comments. After reading, are you ready to interview as a trio? Still have doubts? Please let me know your thoughts. Product research needs to be timely, actionable, and believable for a product team to act upon it. Product research needs to be timely, actionable, and believable for a product team to act upon it. – Tweet This.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Product Management in AsiaPac

Mind the Product

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Throughout this week our content will be shining a light on product communities in the region, highlighting new voices, sharing untold product stories and learnings. Let’s start by examining the product scene in AsiaPac, its ongoing challenges, and the emerging trends.

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How AI is influencing product management jobs

Product Management Unpacked

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. jobs are at a high risk of automation. Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation.

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What we look for when we hire designers at Intercom

Intercom, Inc.

We know it’s hard to apply and interview for a new job. So if you’re considering a design job at Intercom , we won’t make it harder by forcing you to read our minds or guess about what we value. Instead, we’ll tell you exactly what we look for – and why it matters to us. When you interview for a design job, the process is usually mysterious: did you say the right things?

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How to Overcome 6 Key Product Leadership Challenges

Roman Pichler

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Remote Work Tips From Basecamp

Sachin Rekhi

Given all the recent interest in remote work, I spent the weekend reading Remote: Office Not Required by Jason Fried and David Heinemeier Hansson. As the founders of Basecamp , they have been practicing remote work for over a decade now, well before the present-day excitement around it. In the book, they cover everything they have learned from their experience, including why remote work is good for a company, how to hire for remote work, collaborating effectively, managing remote workers, and mo

Books 200
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‘Product vs Design vs Tech’: A Partnership, not a Battlefield

The Product Coalition

What high performing Product Teams actually look like This is something that comes up often for me?—?I get questions like: “What’s the difference between a Product Designer and Product Manager?” “There seems to be a lot of overlap between Design and Product Management? Who does what?” “But if there is overlap who’s ultimately accountable? Who owns which part?

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The Product of You by Melissa Perri

Mind the Product

In this MTP Engage Manchester talk, Melissa Perri describes how you should start investing energy in “the product of you” and plan your career ascent to product leader. Key Points: Skills you learn as a junior product person can translate well into the C-suite. You should look for opportunities to diversify your skill set. There is not just one type of product leader.

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Situational Competitive Battle Cards: Why Sales Loves Them!

Product Management University

The one thing salespeople hate (other than losing) is situations where they’re unprepared to react to a competitive missile that comes out of nowhere. Situational competitive battle cards reduce the odds of that happening by helping salespeople keep the discussion focused on business outcomes versus products. What Are Situational Competitive Battle Cards?

Demo 179
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Working across land and sea: Tips for remote communication

Intercom, Inc.

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

Messaging 276
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About Harpal's Product Management Journey

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Visionary, Harpal Singh. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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How I Write

Sachin Rekhi

When I started writing 11 years ago, I did so the same way most people do: by opening a blank document and typing my thoughts on the page. But each year since then I've subtly refined and evolved my process in an attempt to improve the quality of my writing and its impact. Now with 150+ essays published with over 1.5 million views, I wanted to share every detail of my writing process for fellow or aspiring writers who might benefit from it.

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Quick Guide: the 5 Layers of the IoT Technology Stack

Daniel Elizalde IoT Blog

In this post, I describe the five layers of the IoT technology stack and how Product Managers can incorporate them into their product strategy and roadmap. You’ve probably heard a lot on how the Internet of Things (IoT) will revolutionize many areas of our life. And even with all this potential, many Product Managers are […]. The post Quick Guide: the 5 Layers of the IoT Technology Stack appeared first on Daniel Elizalde.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Build Better Products – Laura Klein on The Product Experience

Mind the Product

Nobody rants quite like Laura Klein. Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. She’s author of Build Better Products: a Modern Approach to Building Successful User-Centered Products ( US / UK ), the funniest trove of practical advice we’ve come across, as well as UX

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15 Working From Home Memes to Brighten Up Your Day

The Product Coalition

The recent pandemic has forced everyone to work from home regardless of where you are. I hope these meme will lighten up your day! Continue reading on ProductCoalition.com ».

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Standing together: How Intercom customers are providing relief during COVID-19

Intercom, Inc.

In the midst of the global crisis, we’ve been inspired by how so many companies have stepped in to help. We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things.