Product Talk

MARCH 13, 2019

I teach two courses at Northwestern University. I want to share a little bit more about the work that I am doing there as I think it’s relevant for people working at companies who are starting to adopt continuous discovery practices (in other words, many of you). The first course focuses on teaching practitioners how to use design methods to solve business challenges related to learning and organizational change.

Product Research 230

Product Research Seminar Feedback Software Data Visualization 230

ProductCraft

MARCH 25, 2019

While on a preschool tour for my toddler, I came across this poster describing “Product vs. Process.” It turns out “Product vs. Process” is a known early childhood educational framework. I’m a first-time parent, so I’m still learning. But seeing this got me thinking it could be a useful framework to apply to product management. The post Product Over Process appeared first on ProductCraft by Pendo.

Framework 110

Framework Education Product Manager Product Management 110

UX Studio: Product Management

MARCH 12, 2019

If you (or your boss) ever wondered about the right way to do design for the greatest profitability, we’ve go t your b ack with some cold hard facts. These facts about the business value of design should convince even the most financially oriented. . Photo by NeONBRAND on Unsplash. In this article we cover: The business value of design. Four groups of design actions to take.

Data Visualization 91

Data Visualization Reporting Tools User Testing Research Software 91

Roman Pichler

MARCH 4, 2019

Maps are the Foundations on which Adventures are Built. When I was a little boy, I truly loved all things pirate. Even as an adult, I very much enjoyed reading pirate books with my children. One of them even came with a separate treasure map that could be unfolded to discover a hidden treasure. Coming up with a set of tools to capture important strategic decisions reminded me of treasure maps: It should guide you to product success, bearing in mind that not all treasure is silver and gold, as Ca

Strategy 233

Strategy Vision Product Research Data Visualization 233

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Lead on Purpose

MARCH 28, 2019

Think about a product you use regularly. Why do you use it? Why do you love it? What keeps you coming back?

Positioning 228

Positioning Technology Marketing Product Manager 228

Product Takeoff

MARCH 19, 2019

Every product has a lifecycle of Introduction, growth , maturity and decline.With digital disruption in the market place it is very critical that we design products that stay in the growth phase for a longer period of time. To achieve that level of confidence and to build products in that space we as product managers have to focus on a few key principals before we plan on getting the next thing in the marketplace.The four major principals we generally go by are Vision, Strategy, Team and Rapid l

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Intercom, Inc.

MARCH 4, 2019

How can you make sure, on a Monday, you’re doing the right things all week long – not just as an individual, but as a manager, across your team and organization? How do you help your team focus and make meaningful progress, so that at the end of the week, you go home knowing you spent energy on the most important work? Finding the answers to these questions and putting them into practice is critical to scaling your impact as a manager and individual.

Framework 202

Framework User Testing Reporting Tools Customer Feedback 202

Mind the Product

MARCH 6, 2019

Tim Herbig has made many mistakes (who hasn’t?). Fortunately for us, Tim not only owns up to his mistakes, he’s written a book to help the rest of us avoid making the same ones. We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it.

Product Research 194

Product Research Entertainment Leadership Startups 194

Piyanka Jain

MARCH 6, 2019

Whether you are a seasoned data scientist or a business executive with a significant investment in analytics, chances are you’ve seen the… Continue reading on DataSeries ».

170

170

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Lead on Purpose

MARCH 21, 2019

We live in a great time where, in most of the world, you can invent a new product or service and—with the appropriate up-front work—earn money from the value it creates for customers. This is remarkable!

Marketing 165

Marketing Customer Experience User Testing Product Research 165

Product Management Unpacked

MARCH 5, 2019

There are many methodologies for feature prioritization in product management. If you are a product manager dealing with this, beware that one size doesn’t fit all. Choosing the right feature for the stage of development your product is in can unlock enhanced market performance. . Product feature prioritization is one of the most difficult parts of a product manager’s job.

Reporting Tools 176

Reporting Tools Research Software Feedback Software User Testing 176

Alchemer Mobile

MARCH 21, 2019

We recently hosted a webinar sharing exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report , which empowers companies seeking to understand how their customer feedback metrics stack up against the market, provides insight into where top brands set the bar, and explores opportunities to improve their mobile customer experience.

User Testing 149

User Testing Customer Feedback Feedback Software Data Visualization 149

Intercom, Inc.

MARCH 25, 2019

We’ve all signed up for a product only to realize a few months later that it didn’t quite fit our needs. Think about that gym membership you bought in January you’re still paying for even though the last time you went to the gym was in early February. We remember how easy it was to sign up for the one week free trial on the gym’s website. But to actually cancel, you have to find a phone number, wait on hold, give your membership number and finally pay an exit fee before you can put an end to you

User Testing 183

User Testing Customer Feedback Customer Experience Feedback Software 183

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Mind the Product

MARCH 21, 2019

As a product professional, your company is looking to you to meaningfully change the bottom line. But are you getting the results you want? Or are you putting in countless hours only to feel like you’re not making enough progress? If you want to seriously develop a product growth competency, how do you ensure success instead of just haphazardly launching new products and features?

Framework 189

Framework Customer Experience User Testing Data Visualization 189

Piyanka Jain

MARCH 29, 2019

Joel is the newly-appointed CEO of a 100-year-old consumer company. He has been brought in with a vision to make the company customer-centric and tasked with leading digital transformations so that it is at par with the new information era. After taking the reins of the company, he spends his first six weeks getting the lay of the land, understanding its culture, products, and customers.

Presentation 150

Presentation Download Vision Leadership 150

Lead on Purpose

MARCH 27, 2019

Guest post by Yvette Bethel Your interconnective infrastructure is the framework that facilitates interpersonal and other work relationships.

Framework 150

Framework Strategy 150

The Product Guy

MARCH 31, 2019

How do you know you (or someone you are managing) are a great product manager? How do you continuously push the quality of product work higher in your organization? How do you identify what is ‘great’ product work anyways? This talk will give methods to help product managers grow and be great. It will be helpful for people that are product manager managers today, those who want to be managers, and any product manager that wants to take their skills up a level.

Product Manager 148

Product Manager Product Management Management Management 148

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Product Management Unpacked

MARCH 26, 2019

A constant in business today is the speed and scope of change. Businesses encounter disruption more frequently than ever. In some cases, disruption can be attributed to innovation. But disruption also arises from specific external forces: market-defining technology changes, regulatory changes, new competitors with different business models and more.

Management 136

Management Management Leadership Roadmap 136

Intercom, Inc.

MARCH 14, 2019

These days, progressive, modern marketers like you and me are always hearing about customer centric marketing. We know that it’s customers, not brands, who hold the power. And while it may be easy to grasp the concept of customer centric marketing, it is damn hard to live, breathe and consistently measure its impact across your business. Being “customer centric” can too often be little more than an empty rallying cry, an aspirational idea where insights are half baked, unshared and certainly not

Product Research 178

Product Research User Testing Customer Feedback User Friction 178

Mind the Product

MARCH 28, 2019

This article explores the value of both moderated and unmoderated user research. It outlines the differences between the two, and looks at the potential options for product managers in the light of timeline, budget, and expected revenue. And while moderated research may be expensive, it’s my view that the benefits it delivers are worth the cost.

User Testing 187

User Testing Product Research Customer Experience Customer Feedback 187

Product Management University

MARCH 25, 2019

The transition into product management from a technical role is one of the most difficult. Why? Of all roles that touch the product, technical roles are the furthest removed from the market and the customers. It can be done successfully however, as many engineers have already proven. If you’re a BA, technical product manager, engineer or developer with product manager aspirations, make the move in two smaller steps instead of one big leap.

Product Manager 113

Product Manager Product Management Management Management 113

Advertisement

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

The Product Coalition

MARCH 18, 2019

The MoSCoW method. How to prioritize product backlog and get most valued functionality faster You won’t find any rocket science here. Instead, you’ll know a technique that is really helpful for product building. But first things first (we are talking about the priorities, huh?). It’s called MoSCoW and has really nothing to do with the capital of Russia:D In the startup environment, MoSCoW is a way to prioritize stories, features, tasks or requirements.

Software Review 109

Software Review Systems Review Differentiation Customer Experience 109

The Product Guy

MARCH 28, 2019

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. > What excites you about your current products? We’re building a category-creating platform that helps product teams build better products. I love working with other product teams. I have genuine empathy for my customers. The product and product team are scaling fast.

Customer Experience 145

Customer Experience Customer Feedback Information Product Manager 145

First Round Review

MARCH 12, 2019

Angel Steger serves as our guide on a trek to better understand the still developing speciality of growth design. She shares lessons learned from her roles leading the function at Dropbox and Pinterest, and outlines tactics for early-stage startups looking to source, interview and onboard growth designers of their own.

Startups 107

Startups Development 107

Intercom, Inc.

MARCH 13, 2019

During your first wave of growth, your initial customers are very important. You have to build a product that solves a problem and works well for them. As you reach your next wave of growth, you need to continue to invest in those customers and in that product, and recognize that, in order to keep growing, you need that product to appeal to more people.

Marketing 171

Marketing User Testing B2C Enterprise 171

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Mind the Product

MARCH 14, 2019

For a bootstrapped product start-up, investing in visual design and illustration to humanise your product can seem like a low priority. You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. Delightful touches, like illustration, are a luxury for those with six-figure investment, surely? A nice to have – the icing on the cake?

Customer Satisfaction 183

Customer Satisfaction User Testing Banking Customer Experience 183

Product Management University

MARCH 18, 2019

This product manager job description is written specifically for B2B. What makes the product manager role unique in B2B? There are two key differences between a traditional text book product manager and a B2B product manager. A traditional product manager focuses primarily on the needs of users and the success of product itself. A B2B Product Manager: Has to consider the dynamics of the customer organization from the top down, their strategic goals and priorities, and the impact those goals and

B2B 113

B2B Customer Experience Product Manager Product Management 113

Amplitude

MARCH 21, 2019

Have you noticed recently an increase in the usage of the terms ‘data-driven’, ‘data-informed’, and ‘data-inspired’ around your office? It might seem like your co-workers are just jumping on the buzzword bandwagon and throwing words around. But, you would be remiss to completely ignore them because these three phrases hold powerful meaning and are incredibly useful if you know what they represent and how to apply them correctly.

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107