January, 2018

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The impact of poor leadership in an organization

Lead on Purpose

Guest post by Jennifer Birch In business, being a leader doesn’t just fill a job title.

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Optimizing internal product communications

Folding Burritos

A lot of our time as PMs is spent communicating with other people in our organization. There’s high-level communication and discussion, and there’s low-level interaction with stakeholders about the day-to-day of the product’s development and operation. Since the majority of our communication time is typically spent on the tactical, let’s talk about that.

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Sales Team Missing Quota? It’s Not Their Fault

The Secret PM Handbook

Successful customers, quality product, but bad sales. When I started as the Director of Product Management at my last company, they had a lot of successful and enthusiastic customers, a product that worked – although a bit long in the tooth – and a good lead pipeline. But they had one big problem. The sales team was missing quota, every quarter!

Demo 71
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4 Powerful Ways to Use Rapid Prototyping to Drive Product Success

Product Talk

When you hear the term “rapid prototyping,” what’s the first thing that comes to mind? For most of us who work with digital products, we tend to think of wireframes or mockups. We equate prototyping with a quick way to get user feedback on our designs. But when we think of rapid prototyping and usability testing as one and the same, we tend to underestimate the power of prototyping.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Subscriber Special: January

bpma ProductHub

Every month, subscribers to Ask a Tech Teacher get a free/discounted resource to help their tech teaching. January 1st-15th: Spend $28 or more on Structured Learning , get a free copy of the. Martin Luther King Day Bundle. Click to view slideshow. Jacqui Murray has been teaching K-18 technology for 18 years. She is the editor/author of over a hundred tech ed resources including a K-8 technology curriculum , K-8 keyboard curriculum, K-8 Digital Citizenship curriculum.

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Creating your best year ever

Lead on Purpose

“The future is in your hands, but only if you act today.” Today starts a new year with new opportunities ahead.

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Why you Need Quantitative AND Qualitative Data

Mind the Product

Qualitative versus quantitative data: we’ve all been involved in a conversation debating their respective merits at some point in our careers. We’re often flipping backwards and forwards between letting feedback from a handful of customers drive all our product decisions or requiring everything to be backed up by statistically significant data. So which type of data is better?

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“Compact, Immediately Useful, and Enough Depth” – The First Review

The Secret PM Handbook

It’s exciting to see the first review of The Secret Product Manager Handbook ! Geoff Anderson says: “While it isn’t strictly targeted at newbies, or folks who are interested in joining the ranks of Product Management, it is both a great introduction, and a guide that even very experienced members of the Product Management community can find value in, even if it is just to re-focus them on the basics.”.

Article 170
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Putting Customers First

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Zoe Feltham, lead a conversation around “Putting Customers First”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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BPMA: Network and Chill (for FREE!) Wednesday, January 31, 2018 | 6:30 – 9:30pm

bpma ProductHub

Network and Chill (for FREE!). Wednesday, January 31, 2018 | 6:30 – 9:30pm. New year, new network. Clear your calendar for BPMA’s first event of 2018 and network with other Boston area Product gurus. Don’t keep the networking to yourself….bring a buddy and help them break into Product! Along with drinks, apps and good vibes you can expect the following: Exchange best practices with your peers.

Events 150
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Our second audiobook: Intercom on Customer Engagement

Intercom, Inc.

In customer engagement, the right context for a message matters just as much as the right time and recipient. Given that content is in itself a tool for engagement, the same principle is in play. Today, we released our second installment in our audiobook series, Intercom on Customer Engagement. Divided into 8 shorter chapters, this compilation is our guide to crafting actionable messaging strategies that will help you grow your business.

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Turning your desires into purpose

Lead on Purpose

Success depends as much on the desire of an individual as anything else. Hard work, persistence and intelligence also factor in, and depending on the endeavor, these may play a big role.

Vision 236
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User Experience: 5 Tips for Designing Products to Appeal to Millennials

Mind the Product

You may have a great idea and polished advertising to go with it, but, for some reason, millennials don’t seem to click with your product. Do you ever wonder why? What can you do about it? Millennials are one of the largest generations by number, and will soon make up 50% of the global workforce according to PWC. But when it comes to customer loyalty, millennials are different.

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How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

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Product Success Metrics, Demo Value Themes & The Definition of Successful Product Management

Product Management University

The B2B Product Manager Magazine January 2018 is now available. We’re kicking off 2018 with a discussion on product success metrics and a viewpoint that there’s only one critical metric that’s important over the long term. If you routinely hit that one, all the others will take care of themselves. We also look at the benefit of using customer value themes to drive your sales demos and how they can improve win rates.

Demo 113
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Biggest Product Regret

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Getting to Here. > What’s your biggest product regret? The 32 page product specification document I wrote for a change password functionality at my first job. It was a beautiful, robust, unnecessary document for really simple functionality. Watch now and see why she is counted amongst the ranks of the best in product management.

Document 112
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APO: Retrospectives: The Product Perspective Tuesday, February 6, 2018 | 6:00 – 9:00pm

bpma ProductHub

Retrospectives: The Product Perspective. Tuesday, February 6, 2018 | 6:00 – 9:00pm. Join the Agile Product Open community on Tuesday, February 6th at Slalom in Boston for an interactive evening focused on the product perspective for retrospectives. We join with other communities around the globe gathering on February 6th for World Retrospective Day.

Agile 150
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Read This Before Joining as Employee 1 to 20 at a Startup

First Round Review

Stacy La made the leap from design at Yammer and Microsoft to Clover Health, when the bootstrapped startup was only four people. Now, the company's raised over $425M, 500+ employees strong, and La leads an eight-person design team. Read on for her tactics on how to survive — and thrive — as an early employee.

Startups 111
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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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How to find your WHY

Lead on Purpose

A key focus of this blog—from its beginning—has been purpose. Leading on purpose, working with purpose; doing things intentionally, doing things for the right reason. Though topics have led in various directions, the core focus has been purpose.

Blog 220
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Product Management Is Not Project Management

Mind the Product

As a product manager, it’s easy to get caught up doing the wrong job. With so much time and energy going into shipping great products, the project management demands of it all often create a center of gravity that’s hard for even the most veteran product managers to escape. But the most successful product managers know how to stay focused on what matters most.

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Measuring Product Success – The Only Thing That Matters

Product Management University

How can you gauge whether your product is hitting the mark? We’re not talking just good. We’re talking great, nailed it, hit it out of the park. Measuring product success ultimately comes down to one thing, and it’s the best barometer for what sales, customer retention, user engagement, wallet share and other success metrics should be. In B2B, the pinnacle of product success is when your products consistently make people (users) measurably better at their jobs in ways that have quantifiable stra

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Design Sprints

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation around “Design Sprints”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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What is web based inventory management and how is it going to benefit your business?

Good Product Manager

Web based inventory management is the monitoring and maintenance of a business’ inventory levels using online software. Moving away from the errors and issues that arise with traditional methods of measuring stock levels, web based inventory management seamlessly keeps track of inventory coming in and going out of your business.

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How New Startups Can Win at PR — Advice from a 20-Year Comms Career

First Round Review

Terra Carmichael leverages two decades of comms experience with companies like Eventbrite, Yahoo, Mattel, Nike and more to dispense advice to young startups finding their footing with the press.

Startups 111
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Don't Let Your North Star Metric Deceive You

Brian Balfour

We’ve all heard the rallying cry of the “One Metric That Matters”. Choose your north star and focus. Grow 7% week over week. If you grow daily active users (DAUs), the rest will follow. But blindly buying into the concept of the one metric that matters (OMTM) is a fatal oversimplification. In a recent essay , Casey Winters, formerly Growth at Pinterest, says: “The search for one key metric for a complex ecosystem like Pinterest over-simplifies how the ecosystem works and prevents anyone from foc

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Good Behavioral Product Manager, Bad Behavioral Product Manager

Mind the Product

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. This post (with a nod from Ben Horowitz’s seminal post) introduces the idea of a behavioral product manager (BPM) – a product manager who integrates the science and methods of behavioral science into product design, and discusses the traits of good BPMs and bad B

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Want to Design User Behavior? Pass the ‘Regret Test’ First

Nir Eyal

What are the ethical responsibilities of companies that are able to manipulate human behavior on a massive scale? It’s a question one hopes technologists and designers ask themselves when building world-changing products — but one that hasn’t been asked often enough. Operant conditioning, intermittent reinforcement, the search for self-actualization — the techniques used by product […].

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Starting at a New Company as a PM

The Product Guy

Guest Post by: Jen Hau (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Ladislav Bartos]. Setting Yourself Up For Success. Product managers tend to be maximizers – always looking for the best possible choices and outcomes for their product. It’s no wonder then that product managers also tend to apply the same outlook to their own careers, often wondering whether there is another company or role that would be more optimal than the current.

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Good Product Team/Bad Product Team

Amplitude

As VP of Product at Amplitude, I get the opportunity to work with hundreds of different products teams every year?—?ranging from startups with only a handful of engineers to large enterprises with thousands of PMs. Each of them works with Amplitude because they believe we will help them build a better product. . But this naturally raises a simple question: why do companies need help building better products?