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No matter how much we’d like for our Product Management role to be solely focused around building great products and making customers happy, the reality is that we need to work inside organizations. We’re part of a larger team and that means interacting with a broader group of people with direct or indirect interest in the product: our stakeholders.
“Could it have been the drawing of maps that boosted our ancestors beyond the threshold which the other apes just failed to cross?”. – Richard Dawkins. Have you ever wondered why the Business Model Canvas spread like wildfire? To me, the answer is clear. It’s a simple, visual tool that communicates the key elements of a business model on one sheet of paper.
Calendar, by Joy (CC 2.0 license). The turning of the calendar itself has no real meaning, but it does give us a chance to reflect on what’s gone before, and what’s ahead. In my last post I reviewed the topics we covered in 2015. This post is about where I’ll be focusing in 2016 in terms of becoming a more skilled product manager, and in helping others achieve that.
If you had to pick one, would you rather be a Product Manager or UX Designer? I’m both. You can’t be both. We need to put you on the right team. That’s not your job. I had no idea what a Product Manager was when I started at Capital IQ, almost 10 years ago. I didn’t even apply for the job. A friend told me they were hiring, and I asked if there were any roles for people like me — engineers who liked Photoshop.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Every startup I've worked at folks have lamented about how there were never enough resources to accomplish everything they wanted to. Whether it was not enough engineers to build the desired features, not enough designers to design those experiences, not enough marketers to drum up interest, or not enough salespeople to generate revenue. It always felt like the startup couldn't hire fast enough to meet the desires of the business.
Lots of people have written about the challenges of managing growth. Especially about the importance of working hard to maintain staff quality as you scale the organization. There is little question that most organizations become worse in their ability to rapidly deliver consistent innovation as they grow, yet most people attribute this to staff quality and also process and communication issues of scale.
Lots of people have written about the challenges of managing growth. Especially about the importance of working hard to maintain staff quality as you scale the organization. There is little question that most organizations become worse in their ability to rapidly deliver consistent innovation as they grow, yet most people attribute this to staff quality and also process and communication issues of scale.
Improving Product Management in 2016: Strategy vs. Technique. For many people, the new year is a time to make personal or professional resolutions. Those who are athletically-minded often look to improve performance in a specific sport. In most sports there are two basic ways to improve — better technique or better strategy. This metaphor carries over to product management — improving the performance of a product management team can come through improving their techniques (such as grooming a bac
I love that A/B testing has become so popular. It’s an important tool in our toolbox. But it frustrates me that we use it so poorly. Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation.
The product innovation journey can sometimes be very narrow-focused and myopic. A few years back a good friend of mine bought a state-of-the-art smart watch which spotted an unprecedented curve LED display. In our usual playful and witty bantering I popped the question on which feature he most frequently used for an over $300 digital watch decorated with numerous functions.
At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We’d like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional service disciplines TSIA has to offer.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
I've found across the many products I've managed that I ultimately end up developing at least three key dashboards that I review in detail every week. They help me have a constant pulse on how well the product is performing against our objectives and reviewing them on an ongoing basis helps to build my own intuition for what's ultimately going to move the needle in the right direction.
Are you struggling to earn profit from Adsense? Currently, a new digital content selling platform is trending among Japanese bloggers. The platform, “ note ” is a Medium like blogging service which allows us to sell text post, image post, sound file and movie. Here is how “note” changed the way of selling text contents. Fact Some famous bloggers and online media writer recently made it public that they got big revenue from “note”.
Improving Product Management in 2016: Strategy vs. Technique. For many people, the new year is a time to make personal or professional resolutions. Those who are athletically-minded often look to improve performance in a specific sport. In most sports there are two basic ways to improve — better technique or better strategy. This metaphor carries over to product management — improving the performance of a product management team can come through improving their techniques (such as grooming a bac
A few months ago, I sat down with Hope Gurion, Chief Product Officer at CareerBuilder , to talk about her team, how they work, and how she stays current in the fast-moving world of product management. I’ve had the pleasure of knowing Hope for the past two years and I am thoroughly impressed by her leadership and vision. She sets a great example for the rest of us.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
While it will always be important for technology companies to create great technology, they must also take a more proactive role in ensuring their customers are successfully using the technology. As a result, many technology companies have begun offering adoption services. Though traditional services focus on making technology available to customers, adoption services deliver a more compelling value proposition–they ensure customers derive value from the technology in an accelerated manner
One aspect of startups that the ecosystem is getting better at is designing our startups for learning from our customers to find product/market fit. Steve Blank and Eric Ries helped popularize these notions and the ecosystem has embraced them. But what I've found surprising is that these learnings haven't been readily applied to the development process and they definitely should be.
3.1 million. Any guesses to what this number represents? Stumped? It’s the combined number of apps that are available on Google Play and the App Store in July 2015. With such a crowded marketplace, app discovery is a challenge that … The post Getting App Store Downloads Shouldn’t Be a Crapshoot appeared first on UserTesting Blog.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
2015 was the year I returned to writing. It's reminded me just how much fun it is to reflect on what I've learned over the years and try to distill those lessons into repeatable practices for myself and others. I tried my best to keep a weekly cadence in the second half of the year and generally did with a few brief hiatuses. I wanted to share the 10 most popular posts I published in 2015.
The subscription economy continues to push its way into our everyday lives. It’s highly likely that nearly everyone reading this post has a subscription to Netflix, Spotify, or ZipCar, or even Dollar Shave Club. In technology, the subscription shift isn’t just happening on the consumer side— many enterprise technology providers are also making the transition.
As technology solutions providers, you want to make sure your customers are effectively using and adopting your company's products and/or services. When customers are able to achieve their desired business outcomes with a solution, they’re likely to spend more with your company, so it’s in your best interest to make sure customers are realizing a solution’s full potential and achieving their ROI.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
As technology suppliers, once we’ve landed the customer, our next goal is to get them up and running on our platform and successfully using our solution. With today’s changing business models, they may not be buying an asset up front, but instead might only be paying a little through a subscription, or a “freemium” model where they haven’t paid anything at all yet and are still in the “try before you buy” phase of their purchasing journey.
Selling managed services is unlike selling anything else in the technology industry. It’s a journey that the salesperson needs to take with their customer, which are typically much longer than the traditional product sales motion, and require specialized skills. Based on recent TSIA research, we were able to get a closer look at the types of roles engaged in managed services sales motions within the industry’s top companies.
In a previous life as the leader of a Customer Success organization, when speaking with the team I referred to the customer onboarding process as “our one perfect moment.” The logic was that it’s the single period of time when the customer is completely dependent upon the vendor before they’re able to take the next step forward.
At TSIA, we are dedicated to helping technology services organizations of all sizes stay on top of the latest best practices for growing and advancing their business. Our 30-minute TSIA Pulse webinars are a great way to hear directly from our research team about how emerging industry trends are affecting their respective service discipline, and what you can do to stay current.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
3.1 million. Any guesses to what this number represents? Stumped? It’s the combined number of apps that are available on Google Play and the App Store in July 2015. With such a crowded marketplace, app discovery is a challenge that … The post Getting App Store Downloads Shouldn’t Be a Crapshoot appeared first on UserTesting Blog.
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