Melissa Perri
DECEMBER 29, 2015
This past year I took six trips to London. Five of those round trip flights were on Norwegian Air. I HATE Norwegian Air. Without fail, every one of my Norwegian Air flights were delayed at least 2.5 hours. But on one trip back from London, I got a surprising test message. I had never heard of this HiFly airline before. I was incredibly skeptical but I needed to get home.
Folding Burritos
DECEMBER 23, 2015
We’re all aware that we pretty much suck at estimating how long it will take to build a given piece of software. There are many reasons we fail at this. However, the core of the issue is simple. In general terms, if we want to know how much time some task will take, we need to be pretty sure about What to do, How to do it and to Have done it multiple times.
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The Secret PM Handbook
DECEMBER 31, 2015
Looking back over 2015 on this blog, I see quite a lot of meaty content! The topics have been hardcore product management-related. I hope you’ve enjoyed reading it as much as I’ve enjoyed sharing it. Summarizing (with links to the key posts), we went deep on: The business value of product management , and how valuable it can be for you to improve your effectiveness as a product manager.
Sachin Rekhi
DECEMBER 10, 2015
I've noticed that those that ultimately find satisfaction from their careers end up optimized for passion/skill/opportunity fit. They've been lucky enough to find the intersection of work they are passionate about, work they are skilled at, and work that has ample market opportunity. For those early in their careers or who have not yet found such satisfaction, I wanted to share how optimizing for passion/skill/opportunity fit can help you to ultimately find your dream job.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Street Smart Product Manager
DECEMBER 15, 2015
So you’ve probably heard of “earlyvangelists” (No? Read this post by Steve Blank, who coined the term.) In Lean Startup circles, we hear a lot about finding these special breed of customers. Why? Because they’re the ones willing to make the initial bet on the startup, because they’ve bought into the startup’s vision and potential.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
svpg
DECEMBER 29, 2015
NOTE: This article is from the foreword to the new 2nd Edition of The Art of Scalability by Marty Abbott and Michael Fisher. I’m reprinting it here because quite a few people have written me asking how to get their old-style company to start behaving more like a modern technology-powered business. Perhaps your company began as a brick-and-mortar retailer, or an airline, or a financial services company.
TSIA
DECEMBER 29, 2015
At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We’d like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional service disciplines TSIA has to offer.
The Secret PM Handbook
DECEMBER 15, 2015
Here is the second episode of our new podcast season of All The Responsibility, None Of The Authority, crossposted from alltheresponsibility.com. I will be crossposting the new episodes from the new site to this feed as they are published (I’m a little behind now but will catch up!). Introducing Hubert Palan. Nils first met Hubert Palan in November 2014 at the Product Management Summit in San Francisco.
Sachin Rekhi
DECEMBER 5, 2015
The hunt for finding product/market fit in an early-stage startup is an elusive one, often fraught with chaos, and certainly never easy. I've led the hunt for product/market fit in 3 startups that I co-founded and also had the opportunity to do so for 3 new products launched at established tech giants LinkedIn and Microsoft. Most recently, in advising 5 early-stage startups, I have been helping other founders through their respective hunts.
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DISQO
DECEMBER 28, 2015
Alpha’s own, Nis Frome, recently delivered a presentation to The Product Mentor group about the importance of mastering rapid prototyping for product managers within large organizations. He provided a framework for user research and examined a number of case studies. I’ve recapped the key takeaways below, although for the pro tips and extensive references, you can watch the full video and review his slides.
Good Product Manager
DECEMBER 2, 2015
We’ve been busy at SiriusDecisions with a lot of new research and resources for b-to-b product management leaders and product managers: The ABCs of Product Management Technologies. In my first post for the new SiriusDecisions Marketplace, I cover The ABCs of Product Management Technologies. This is a great overview of the landscape of tools and applications available for product managers, where I cover the four main areas of product management technology we are following at SiriusDecisions
UserTesting
DECEMBER 23, 2015
A lot of product managers fall into the trap of never getting out of the building. They’re so busy managing projects and meeting with designers and engineers that they don’t have time to talk to real users. That means they … The post 20 Questions Every Product Manager Should Ask Their Users—Not Their Team appeared first on UserTesting Blog.
TSIA
DECEMBER 22, 2015
Providing customer outcomes should be a top priority for today’s support organizations. It’s no longer enough to keep a technical asset up and running, but there is now the added expectation to help customers solve their business challenges and deliver measurable ROI. To meet changing customer demands, it is our responsibility as support services organizations to make sure our personnel fully understand their new role in today’s world and equip them with the tools and training
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
The Secret PM Handbook
DECEMBER 15, 2015
This second part of our interview with Hubert Palan is the third episode of our new podcast season of All The Responsibility, None Of The Authority, crossposted from alltheresponsibility.com. I will be crossposting the new episodes from the new site to this feed as they are published (I’m a little behind now but will catch up!). This is part two of our interview with Hubert Palan, found and CEO of ProductBoard, and long time product management leader and executive.
Sachin Rekhi
DECEMBER 17, 2015
A decade ago Steve Blank authored the book The Four Steps to the Epiphany: Successful Strategies for Products that Win to share with the world his philosophy for building winning products: customer development. He espoused that the reason so many startups failed was they were too focused on product development without an equal focus on customer development.
DISQO
DECEMBER 28, 2015
Alpha’s own, Nis Frome, recently delivered a presentation to The Product Mentor group about the importance of mastering rapid prototyping for product managers within large organizations. He provided a framework for user research and examined a number of case studies. I’ve recapped the key takeaways below, although for the pro tips and extensive references, you can watch the full video and review his slides.
DISQO
DECEMBER 28, 2015
Alpha’s own, Nis Frome, recently delivered a presentation to The Product Mentor group about the importance of mastering rapid prototyping for product managers within large organizations. He provided a framework for user research and examined a number of case studies. I’ve recapped the key takeaways below, although for the pro tips and extensive references, you can watch the full video and review his slides.
Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
TSIA
DECEMBER 21, 2015
Ten years ago when you asked a professional services (PS) executive what tool they used to manage PS resources, projects, and billables, the answer was almost always the same: spreadsheets. Professional services automation, or PSA, was just being introduced a decade ago, and while it took a few years for PS organizations to realize the benefits of automation, today questions about selecting PSA platforms have become my most frequent inquiry topic from TSIA members.
TSIA
DECEMBER 18, 2015
At TSIA, we talk a great deal about data. We have frameworks , case studies, and lots of conversations with our members about how to leverage big data assets. During these conversations, I walk our members through a succession of questions, starting with their goals, current plans, and progressing through to their data assets and analytic capabilities.
TSIA
DECEMBER 17, 2015
If there was any doubt that the technology industry is undergoing a major transformation, this year has produced even more compelling evidence that we are nearing the end of the first great era of tech. There are no tea leaves involved here; the story is playing out in the publicly reported financial data from traditional technology companies. Collectively, tech company revenues have declined steeply in 2015 , with tens of billions of dollars coming off the table quarter after quarter.
TSIA
DECEMBER 16, 2015
It’s commonly thought that professional services for X-as-a-Service (XaaS) is different from professional services (PS) inside of traditional companies. But just how true is that statement?
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TSIA
DECEMBER 15, 2015
Manufacturers of industrial equipment, components, and instruments have, on average, a service revenue share of 30%, which has been stable over the last two years. This has been shown by the results of TSIA's Industrial 30 index, which analyzes the quarterly reports of 30 industrial manufacturers reporting their service revenues. We’ve found that the service revenue share was stable during five quarters of revenue growth, and it is still stable after two quarters of shrinking revenues
TSIA
DECEMBER 11, 2015
The long-running, oft-worshipped, and rarely questioned organizational business structure of Sales and Post-Sales is sick and overdue for some tough medicine. For years, there have been ample talks and thousands of articles written about the dysfunction of Sales and Marketing, but an even bigger argument can be made that the graver threat to a company is what isn’t working between the two major organizations, Sales and Post-Sales, that (sadly) often meet only at that line in the contract w
TSIA
DECEMBER 10, 2015
When it comes to getting customers to renew their subscription with your XaaS offer , does your current renewal engagement model consist of managed handoffs between your internal teams, or is it total chaos? In the recent TSIA SRG Cloud Benchmark Study, we aimed to find out how top companies in the technology services industry are structuring their subscription renewal process, as well as get a detailed look at which metrics they’re using to track their success.
TSIA
DECEMBER 9, 2015
At TSIA, we work with hundreds of tech companies of all sizes and market segments to help them stay on top of emerging industry trends. According to a 2014 poll of our members, over 70% of them have either launched or are developing a managed services business. However, as these tech leaders start to embrace managed services, they learn very quickly how daunting and different these business models are from hardware, software, and traditional services such as professional, support, and field serv
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
TSIA
DECEMBER 8, 2015
One of the inquiries that TSIA is getting more and more frequently from its Education Services (ES) membership is, “How can education services help drive adoption?” To answer this question, let’s start with a definition of adoption. Adoption, in its simplest form, is getting a customer to use the product more, whether it’s a technology product, education product, or both.
TSIA
DECEMBER 7, 2015
Employee attrition is a key field service metric with growing importance. This is due to a number of factors, such as talent wars starting to heat up as field service engineers near retirement age , significant commitment to training, and positive hiring trends due to both growth and replacements.
TSIA
DECEMBER 4, 2015
At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We’d like to take the opportunity to welcome our newest members from November, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional service disciplines TSIA has to offer.
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