May, 2015

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Customers value Results, not Tools

Folding Burritos

As toolmakers , we tend to often be thinking (and talking) about the tools we make and the process of making them. We are Product Hunters , Thinkers , People , etc. It is critical for us to have those conversations and try to define and improve what is a very empirical craft; but it’s also imperative that we don’t forget what drives all of it: providing results to our customers.

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5 Great Sources of Product Feedback

Daniel Elizalde IoT Blog

The popularity of Lean Startup and similar philosophies have engrained in every Product Manager and Entrepreneur that we need to “get out of the building” and talk to customers. But customers aren’t your only source for great feedback. Once you find market fit, you’ve shipped a product, you have real customers, and your team is a little bit bigger than three […] The post 5 Great Sources of Product Feedback first appeared on Daniel Elizalde.

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SiriusDecisions 2015 Summit Recap

Good Product Manager

SiriusDecisions 2015 Summit: Recap. The 10th Annual SiriusDecisions Summit was held May 12-15, 2015 in Nashville, with 2300+ delegates getting together for 4 days of discussion on best practices and emerging trends for business-to-business sales, marketing and product leaders. I presented two sessions: The Keys to Succeeding With Integrated Solutions.

B2B 60
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[Video] Watch TSW Keynote Presentations Online

TSIA

TSW conferences are a great way to stay current on the best practices for improving your overall operation. All of the keynote presentations from TSW 2015 Best Practices are now available to view online , where you can tap into valuable insights shared by some of the most brilliant minds the technology services industry has to offer.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The Business Value of Product Management — An Object Lesson

Product Management 2.0

This post was originally published on On Product Management. As much as we may focus on the role of Product Managers in building great products, it’s equally important to focus on the role Product Management plays with other groups in the company and top-line revenue overall. This was underscored recently when a friend told me about something that happened earlier this year at her company.

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Quiz and Innovation. Connecting the dots

SidsAvenue

Is there anybody who doesn’t know the word Innovation? Who doesn’t talk about Innovation? People say we have to be Innovative, but I ask what it takes to be Innovative? When do you call a company or a person Innovative? In simple words, Innovation is the process of creating effective solutions, processes and products that improve business. Being Innovative also means adapting to the even changing business environment.

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9 Pieces of UX Advice I Stole From People Smarter Than Me

UserTesting

Like all people, I like to think I have good taste. But if I do, it’s only because I’ve been ruthless about one thing: stealing secrets and strategies from people a lot smarter than me. I’m fairly new to the … The post 9 Pieces of UX Advice I Stole From People Smarter Than Me appeared first on UserTesting Blog.

UX 38
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SiriusDecisions 2015 Summit Recap

Good Product Manager

SiriusDecisions 2015 Summit: Recap. The 10th Annual SiriusDecisions Summit was held May 12-15, 2015 in Nashville, with 2300+ delegates getting together for 4 days of discussion on best practices and emerging trends for business-to-business sales, marketing and product leaders. I presented two sessions: The Keys to Succeeding With Integrated Solutions.

B2B 60
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How IoT Process Optimization Can Improve Customer Outcomes

TSIA

In our post “ Driving Service Efficiency in the Age of IoT ” , we highlighted the most common application for smart, connected products: service efficiency. However, this narrow focus limited the return on investment for many suppliers, leaving many to wonder what the IoT (Internet of Things) buzz was all about. The next step on the Remote Services continuum, process optimization, places more emphasis on the customer, which leads to better results for everyone.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Top Takeaways from TSW 2015 Best Practices

TSIA

TSW conferences are a great way to get a top-level view of the latest trends in the industry, and how leading organizations are rising to meet emerging challenges as well as their best practices. During the conference, TSIA’s VP Research, Technology and Social, John Ragsdale , was able to get a detailed overview of the latest industry buzz through one-on-one conversations with TSIA members and partners, as well as TSW attendees.

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[Video] What Expand Selling Can Do For Your Revenue Growth

TSIA

At TSW 2015 Best Practices, President and CEO of TSIA, J.B. Wood proudly introduced TSIA’s newest research discipline: Expand Selling. Through this emerging new concept, TSIA is taking the lead in helping companies find the fastest path to top line revenue growth by growing customers.

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Driving Service Efficiency in the Age of IoT

TSIA

In our last post, Smart Products Need Smart Services: How IoT Affects Industrial Equipment , we introduced the TSIA Remote Services Continuum, which provides a framework for companies that have implemented or are considering incorporating smart, connected products as part of their product portfolio. Today’s post will go into more detail on the first and, by far, most common step along the continuum: Service Efficiency.

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Rising to the top. as a female in technology

Product Manager in Heels

When I was getting my MBA, I would count the number of women compared to men for each class and at least 60% of them were men. In every class. It's become painfully evident to me in recent years that there is a gender gap not only in technology but in the workplace in general. I love where I work, and I love the people but, unfortunately, we fall into the same category that many companies do.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Christopher Cummings, Product Management Meets Pop Culture

Product Manager in Heels

Last August (I know, it's been a while) I had the pleasure of being interviewed by Christopher Cummings, author of the blog " Product Management Meets Pop Culture ". We talked shop about product management, my role in particular and some of the challenges I'm faced with as a product manager. You can read more about the interview here. I love the image that Christopher chose to represent the article, a shot of Daenerys Targaryen from Game of Thrones with an inset of a shot of my with Gunner.

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What does a product manager do? Take 2.

Product Manager in Heels

After much discussion, I've decided to write another post about the role of product management. It seems to be evolving, and after doing a ton of research, I've come up with this: Product Management helps the team (and company) deliver the right product to users is a strategic role focused on delivering solutions based on market needs is the glue between business, technology and user experience Product Management Responsibilities include: Prioritization User Experience including usability testin

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Power of simplicity : Whatsapp is not IM, it’s a CRM

SidsAvenue

Whatsapp as CRM My wife runs a small garment business from home. Every week a new parcel lands in my home. The supplier is 800 km away from my place and he doesn't have a website to look at.So out of curiosity, I asked how does she select the designs and order them. Her answer laid the foundation of this post. Shrugging her shoulders, she answered me in one word "Whatsapp".

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Product Camp Boston 2015 Sessions!

Product Manager in Heels

For those of you looking for information on Product Camp Boston 2015 at the Microsoft NERD Center in Cambridge, take a look ! #PCampBoston.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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31 Questions Every Designer Should Ask When Testing Prototypes

UserTesting

You already know user testing is a key to building a great user experience, but many companies begin the process a lot later than they should. Whether you’re creating a website, mobile app, landing page, or other product, testing can … The post 31 Questions Every Designer Should Ask When Testing Prototypes appeared first on UserTesting Blog.

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4 Critical Questions to Ask Before You Design Anything

UserTesting

It’s not always obvious which ideas are worth investing the time and resources into building. It’s easy to rush into something without stopping to define exactly who needs your product or design. But the best designers consistently ask the same … The post 4 Critical Questions to Ask Before You Design Anything appeared first on UserTesting Blog.

Blog 27
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4 Critical Questions to Ask Before You Design Anything

UserTesting

It’s not always obvious which ideas are worth investing the time and resources into building. It’s easy to rush into something without stopping to define exactly who needs your product or design. But the best designers consistently ask the same … The post 4 Critical Questions to Ask Before You Design Anything appeared first on UserTesting Blog.

Blog 23
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31 Questions Every Designer Should Ask When Testing Prototypes

UserTesting

You already know user testing is a key to building a great user experience, but many companies begin the process a lot later than they should. Whether you’re creating a website, mobile app, landing page, or other product, testing can … The post 31 Questions Every Designer Should Ask When Testing Prototypes appeared first on UserTesting Blog.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation

UserTesting

The challenge. Flipboard is a personal magazine filled with the things each reader cares about. It allows people to easily find content and connect with others who share common interests. Some of the app’s most passionate users are curators who … The post Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation appeared first on UserTesting Blog.

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Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation

UserTesting

The challenge. Flipboard is a personal magazine filled with the things each reader cares about. It allows people to easily find content and connect with others who share common interests. Some of the app’s most passionate users are curators who … The post Flipboard Partners with UserTesting to Understand the Full Impact of Its Third Generation appeared first on UserTesting Blog.

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9 Pieces of UX Advice I Stole From People Smarter Than Me

UserTesting

Like all people, I like to think I have good taste. But if I do, it’s only because I’ve been ruthless about one thing: stealing secrets and strategies from people a lot smarter than me. I’m fairly new to the … The post 9 Pieces of UX Advice I Stole From People Smarter Than Me appeared first on UserTesting Blog.

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Improving Your App Design with User Testing: Soundwave’s Story

UserTesting

Today’s guest post was written by Reiner Wendland, Head of Design at Soundwave. It originally appeared on Medium. Enjoy! Soundwave is a music discovery app with over 1.4 million users worldwide. The app allows users to track their favorite songs, … The post Improving Your App Design with User Testing: Soundwave’s Story appeared first on UserTesting Blog.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Improving Your App Design with User Testing: Soundwave’s Story

UserTesting

Today’s guest post was written by Reiner Wendland, Head of Design at Soundwave. It originally appeared on Medium. Enjoy! Soundwave is a music discovery app with over 1.4 million users worldwide. The app allows users to track their favorite songs, … The post Improving Your App Design with User Testing: Soundwave’s Story appeared first on UserTesting Blog.