June, 2014

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Agile Cadabra

Tyner Blain

Agile is not magical. Changing from a waterfall process to an agile process changes how your team works, and helps eliminate inefficiencies. Adopting an agile process does not let you magically have a more successful product. What makes agile powerful is also makes it dangerous. Triage and Urgency. One tenet of agile is to make decisions at the last responsible moment.

Agile 67
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It’s time to get your Ph.D. in Sales Comp

Product Beautiful

A few years ago, I was working for a large company here in Austin. This company had recently acquired a series of software startups and was attempting to integrate them into their larger hardware portfolio. The product team I managed was responsible for the integration, product management, and transition. What I learned during this time about Sales behavior was a shock to my system – and may help you as well.

Finance 58
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Product Managers trading in land mines for gold mines

All About Product Management

Is your product built on a gold mine or land mine? As a product manager I would like to ensure that my product is built on solid technology so it can be maintained with minimal effort. Scenario you’re a Product Manager, you work for a big organisation. You inherit a product that causes you a lot of frustration because: Your development/engineering teams have been diverted for a number of months to migrate legacy/unsupported databases across the portfolio of products to new DBS.

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Measuring the Impact of Utilization: The Two PS Charters

TSIA

Utilization continues to be a hot topic of discussion and debate, and for good reason. Of all the key performance indicators (KPIs) that are tracked by professional services (PS) organizations, utilization arguably provides the greatest, most telling insight into a PSO’s operational performance, so getting it right is important. In this article, I’ll share one of the core fundamentals for effectively measuring and setting targets for utilization.

Article 40
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Creating a Powerful, Entrepreneurial On-Site Sales Force

TSIA

Nothing happens in any business until a sale is made. There is no order to fulfill, no customer to serve, no money to count. So who do you entrust with this all-important job? Everyone. Sounds like a great concept, but when you have a full-time professional sales force that is admired throughout the world, getting the company to believe that everyone can and should sell is no simple task.

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Redefining Customer Experience for the Cloud: Part 1

TSIA

In an increasingly cloud-based world, delivering a world-class customer experience is a whole new ballgame for many technology companies. Given the recurring revenue centric approach of most cloud offerings, software, hardware and infrastructure company executives are realizing that the post-sale operating model is critical for reaching profitability goals as their businesses scale.

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The Vital Pricing Role of Sales Management

TSIA

Sales managers have a full plate, no doubt. Their role is vital. They manage the human resources that connect all of our businesses to our customers. This article discusses the role of those managers as they specifically relate to the pricing process.

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What to Look for When Outsourcing Field Service Operations to a Third-Party Provider

TSIA

If you manage a field service team as part of your technical service operations, you understand how difficult, time-consuming, and costly it can be to finesse the logistics so that your field service operations are profitable. You may be wondering,"Is hiring a third-party provider to manage my field service operations a cost-effective solution? Will third-party providers meet my standards for customer service?