Tyner Blain
JUNE 12, 2014
Agile is not magical. Changing from a waterfall process to an agile process changes how your team works, and helps eliminate inefficiencies. Adopting an agile process does not let you magically have a more successful product. What makes agile powerful is also makes it dangerous. Triage and Urgency. One tenet of agile is to make decisions at the last responsible moment.
Product Beautiful
JUNE 8, 2014
A few years ago, I was working for a large company here in Austin. This company had recently acquired a series of software startups and was attempting to integrate them into their larger hardware portfolio. The product team I managed was responsible for the integration, product management, and transition. What I learned during this time about Sales behavior was a shock to my system – and may help you as well.
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All About Product Management
JUNE 16, 2014
Is your product built on a gold mine or land mine? As a product manager I would like to ensure that my product is built on solid technology so it can be maintained with minimal effort. Scenario you’re a Product Manager, you work for a big organisation. You inherit a product that causes you a lot of frustration because: Your development/engineering teams have been diverted for a number of months to migrate legacy/unsupported databases across the portfolio of products to new DBS.
TSIA
JUNE 24, 2014
Utilization continues to be a hot topic of discussion and debate, and for good reason. Of all the key performance indicators (KPIs) that are tracked by professional services (PS) organizations, utilization arguably provides the greatest, most telling insight into a PSO’s operational performance, so getting it right is important. In this article, I’ll share one of the core fundamentals for effectively measuring and setting targets for utilization.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
TSIA
JUNE 23, 2014
Nothing happens in any business until a sale is made. There is no order to fulfill, no customer to serve, no money to count. So who do you entrust with this all-important job? Everyone. Sounds like a great concept, but when you have a full-time professional sales force that is admired throughout the world, getting the company to believe that everyone can and should sell is no simple task.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
TSIA
JUNE 10, 2014
In an increasingly cloud-based world, delivering a world-class customer experience is a whole new ballgame for many technology companies. Given the recurring revenue centric approach of most cloud offerings, software, hardware and infrastructure company executives are realizing that the post-sale operating model is critical for reaching profitability goals as their businesses scale.
TSIA
JUNE 6, 2014
Sales managers have a full plate, no doubt. Their role is vital. They manage the human resources that connect all of our businesses to our customers. This article discusses the role of those managers as they specifically relate to the pricing process.
TSIA
JUNE 3, 2014
If you manage a field service team as part of your technical service operations, you understand how difficult, time-consuming, and costly it can be to finesse the logistics so that your field service operations are profitable. You may be wondering,"Is hiring a third-party provider to manage my field service operations a cost-effective solution? Will third-party providers meet my standards for customer service?
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