The Product Coalition

DECEMBER 28, 2023

Impostor Syndrome is a myth — and businessman and “Diary of a CEO” podcast host Steven Bartlett alludes to reasons why. By Tremis Skeete for Product Coalition Something tells me that when it comes to pursuing success, Steven Bartlett has initiated a dialogue that’s worth real engagement. Steven seems to be someone whom after years of applying igenuity while overcoming adversity, and not shying away from experimentation, hard work and determination — he knows how to be successful in business and

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Mind the Product

DECEMBER 27, 2023

If 2023 - broadly - has been a year of generative AI, layoffs and questions about the future of product management, what lies ahead in 2024? Read more » The post What does 2024 hold for product managers? appeared first on Mind the Product.

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The Product Manager

DECEMBER 20, 2023

Give the product manager in your life the holiday season of their dreams with the gifts they'd never admit they want. The post Last-Minute Gifts for The Product Manager That Has Everything appeared first on The Product Manager.

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Gainsight

DECEMBER 20, 2023

Good data has never been more important to effectively interact with customers both in and outside your product. Knowing how deep (or shallow) customers’ product adoption may be is critical to driving them to achieve value, engaging at the right moment in the right channel, and improving overall customer and user experiences. And this data can only come from effectively capturing and acting on insights measured through product analytics.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? Both are important for affecting your customers, but what exactly are they, and how do they differ? Read on to find out their key differences and how they work together to help grow your product. TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints.

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UserInterviews

DECEMBER 5, 2023

Our panel on artificial intelligence technology in UX highlights many reasons researchers should be cautiously optimistic about this technology. Here are five.

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TechEmpower - Product Management

DECEMBER 11, 2023

In 2023, there were approximately 26.3 million software developers worldwide. This vast pool of talent showcases a wide range of experience and portfolios, quality of work, and inquisitiveness. Given this diversity, it's important to be selective in the development services company with whom you choose to partner. In the 25 years that TechEmpower has been in business, we’ve seen thousands of companies come and go.

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dscout People Nerds

DECEMBER 5, 2023

User research can help us understand and utilize GenAI both effectively and ethically. But GenAI can also provide opportunities for UXR at a pivotal time.

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User Testing Customer Experience 92

Roman Pichler

DECEMBER 4, 2023

Listen to the audio version of this article: [link] What is Product Discovery? Product discovery is the process of “figuring out a solution to a problem we’ve been asked to solve,” writes Marty Cagan. [1] It involves understanding and selecting user needs, exploring solutions, and choosing the most appropriate one. Let’s make this more concrete by looking at a popular product discovery tool, Teresa Torres’ Opportunity Solution Tree (OTS). [2] Before I proceed, let me point out that I am neither

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

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Melissa Perri

DECEMBER 29, 2023

Since publishing my second book, Product Operations, in October, I’ve been reflecting on what I learned writing two business books and wanted to share those insights that I wish someone had shared with me before I started. Escaping the Build Trap has sold over 75,000 copies in 5 years, and my second book Product Operations came out just a few months ago.

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Mind the Product

DECEMBER 15, 2023

Uncover strategic insights on how product managers can seamlessly integrate AI/ML into their products to stay ahead. Read more » The post The product manager’s playbook for AI/ML integration appeared first on Mind the Product.

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Alchemer Mobile

DECEMBER 18, 2023

Listen to events from HRIS, CRM, marketing, and e-Commerce software systems to trigger surveys within context of your employee’s or customer’s experience By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing During December, we added to the library of Alchemer Workflow Initiators so that you can listen to events in even more systems your business runs on—such as CRMs, marketing automation, HRIS, and e-Commerce software—and automatically trigg

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Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

The Product Coalition

DECEMBER 11, 2023

“Purpose is not the sole pursuit of profits but the animating force for achieving them. Profits are in no way inconsistent with purpose — in fact, profits and purpose are inextricably linked.” — Larry Fink, CEO BlackRock Over my career, I’ve had many conversations about purpose and a similar number about value. Yet, those conversations rarely intersect despite being a perfect pair for a product.

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Nir Eyal

DECEMBER 26, 2023

The Pacific Crest Trail is renowned as one of the most arduous—and sometimes dangerous—hiking trails in America. Every summer, thousands of intrepid walkers set off on the trail, beginning in spring and knowing they won’t arrive at the Canadian border until five months later. For most people, this sounds like a hellish feat of endurance. For University of Missouri professor Kennon Sheldon, it sounded like a perfect opportunity for a psychological experiment.

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Product Talk

DECEMBER 20, 2023

Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers , you’re identifying opportunities and assumptions and building out your opportunity solution tree and starting to run small tests to explore different ideas. Everything is going great right up until one of your stakeholders , like your CEO, approaches your team with a shiny new idea.

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Amplitude

DECEMBER 10, 2023

Check out the Amplitude Blog to learn about digital analytics, product strategy, and product-led growth from our experts. Read the latest tips and examples to bring power to your products.

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Blog Product Strategy Strategy 122

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mind the Product

DECEMBER 5, 2023

Join us for an insightful conversation with Martin Eriksson, EQT Product Partner and Co-founder of Mind the Product. Martin unveils The Decision Stack, a model to empower product teams in making more effective decisions. We dissect the five steps of this model, demonstrating the power of a defined vision, cohesive strategy, and an understanding of objectives, opportunities, and principles.

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Lenny Rachitsky

DECEMBER 19, 2023

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Don’t miss Lennybot ✨ (an AI chatbot trained on my newsletter posts, podcast interviews, and more) and my new Swag Store (great gifts for your favorite PMs, or yourself!).

Customer Experience 123

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The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Let’s explore strategies for how we can tackle these challenges. In the product management discipline, cross-functional collaboration is more than a buzzword — it’s a critical strategy. It’s about gathering together professionals from different functions such as engineering, business, design, marketing, legal, and others.

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Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”  There’s tremendous pressure to minimize the importance of a feature tweak to close this quarter’s big deal, and similar pressure to minimize both the initial effort to make that tweak and the ongoing effort to keep it working.

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Product Talk

DECEMBER 13, 2023

We often hear from people that building an opportunity solution tree is hard work. And perhaps one of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. One of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. – Tweet This As a quick reminder, your outcome should be something the product team is able to directly influence, but it also needs to connect to a business ou

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freshtrax

DECEMBER 29, 2023

“What is design?” This is a never-ending question for designers and others alike. Different people have different concepts of “design,” and this is often the cause of miscommunication and even minor disputes. The roles of today’s “designers” are incredibly diverse, making it quite difficult to sum them up in just a few words.

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Mind the Product

DECEMBER 7, 2023

AI image generation provides creators with new and exciting capabilities but also raises some profound ethical questions. We look for a way forward that will harness its immense possibilities while also ensuring safety, transparency and responsible governance. Read more » The post Image generation AI: A paradigm shift in creativity and governance appeared first on Mind the Product.

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Agile Velocity

DECEMBER 14, 2023

So how does Santa deliver millions of toys to everyone around the world? As a parent, my children have asked this question a couple of times and I’ve always resorted to the vague answer of “Christmas magic”. As someone who hangs out with a lot of Agile coaches, I can’t help but look at international, magical toy drop-off as a value delivery challenge.

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Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. This comprehensive, step-by-step guide is the result of extensive research, several experiments, and even a custom GPT designed for JTBD. ?

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Product Innovation Educators

DECEMBER 18, 2023

How product managers can create authentic demand Today we are visiting the topic that is at the heart of this podcast—creating products customers love. To do that, we are joined by one of the co-authors of the new book The Heart of Innovation: A Field Guide for Navigating to Authentic Demand. Our guest is Dr. Merrick Furst, a Distinguished Professor and the Director of the Center for Deliberate Innovation (CDI) at Georgia Tech.

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Product Talk

DECEMBER 27, 2023

How often have you read a book or article and been inspired to take action on it? And how often have you actually taken action on it? Chances are there’s a big gap between how inspired you feel and which concrete actions you end up taking. If that’s the case for you, you’re not alone. Reading a book is (relatively) easy. Changing our behavior is much harder.

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