January, 2022

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7 signs that you need a product manager

Mind the Product

To help you understand whether you need to dedicate a qualified product manager to your project, here are 7 signs to look out for. [.] Read more » The post 7 signs that you need a product manager appeared first on Mind the Product.

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In-App Feedback: Top 5 Ways To Engage Mobile Customers For SaaS Business Success

Usersnap

Building, designing, and improving a SaaS product is a beautiful, never-ending journey. Don’t you agree? What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. Sounds sweet, right? Well, collecting in-app feedback, whether mobile or web, is key to knowing what to build, design and improve upon.

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A Learning Roadmap for Product People

Roman Pichler

Listen to this article: [link]. Overview of the Learning Roadmap. Like a modern product roadmap, a learning roadmap states the specific outcomes or benefits you’d like to achieve to become a more competent product person, and it captures them in form of learning goals. These help you direct your learning efforts, track progress, and measure how much you have learnt.

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Managing AI Products

The Product Coalition

Feasibility, Desirability and Viability Henrik Skogström / January 17, 2022 Image by author As machine learning creeps into the mainstream of digital products, understanding the basics of machine learning is becoming more relevant to many product managers. Product people today are a rather heterogeneous bunch. For some, the focus is heavily on user experience (for example, if the main value proposition revolves around a killer UI), while others already manage products that require deep understan

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Mobile Customer Loyalty Programs Increase Customer Retention and Drive Revenue (with Examples)

Alchemer Mobile

It’s common knowledge in the retail world that mobile customer loyalty and reward programs work wonders to keep customers coming back time and time again. If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy. In this post, we go over why these programs are successful along with examples of some of the best mobile customer loyalty apps on the market such as Starbucks and NikePlus.

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A case study: Building a product without any full-time product managers

Mind the Product

In this post, you will learn how you can build an effective operating team of up to 30 people without the need for a full-time Product Manager. You will learn about a model of Shared Product Responsibilities (SPR) and get some examples of concrete building blocks that you can put in place with your team. [.] Read more » The post A case study: Building a product without any full-time product managers appeared first on Mind the Product.

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Scaling Impact: A Look at the Year Ahead (2022)

Product Talk

Happy New Year! I’m excited for 2022. Every December, I take several weeks to reflect on the ending year and to look forward to the year ahead. For the past few years, I’ve shared my reflection and plans in the first post of the year. This year is no different. 2020 and 2021 brought many changes to my business. Some were driven by the tumultuous change that we are all experiencing as COVID-19 rages across the world.

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The Business of APIs: What Product Managers Need to Plan For

Daniel Elizalde IoT Blog

As technology advances, there is constant pressure to release more functionality faster. Through APIs (Application Programming Interfaces), cloud software providers can leverage each other’s functionality in real-time. (If you are new to APIs, here’s a good introduction.) For context on the widespread use of APIs today, consider the following… Netflix can stream to over 200 different device types thanks to its API. […].

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Why Product Managers Don’t Need Domain Knowledge to be Effective

The Product Coalition

Last month I posted that Product Managers don’t need domian knowledge to be effective — and it struck a cord! Continue reading on Product Coalition ».

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Mobile App Ratings and Reviews Aren’t Enough – Here’s Why

Alchemer Mobile

Don’t get us wrong—mobile app ratings and reviews matter. We’re not here to tell you otherwise. Consumers are more skeptical of digital marketing tactics than ever before, and peer recommendations in the form of mobile app ratings and reviews stand as one of the greatest drivers of discovery and conversion. But they’re only one piece of the puzzle.

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4 ways to accelerate sales using the Intercom integration with HubSpot

Intercom, Inc.

Successful sales and marketing teams understand the most important element of the buyer’s journey – the person behind it. Learn how to better understand, nurture, and convert leads with the Intercom integration with HubSpot. A great customer relationship management (CRM) platform is at the core of every marketing and sales team’s tech stack. Integrations like the Intercom integration with HubSpot empower these teams to use data from live chat and messaging, smart workflows, and business intellig

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Don’t let your first PRD be your last

Mind the Product

This post shares some fresh research on how PMs are feeling when writing PRDs followed by a practical tool to hopefully solve this problem. This should help you to auto-generate PRDs with less time, less effort and – most importantly – less anxiety! [.] Read more » The post Don’t let your first PRD be your last appeared first on Mind the Product.

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Key Questions to ask your data?—?2022 Analytics Agenda

Piyanka Jain

Key Questions to ask your data?—?2022 Analytics Agenda [link] As a start-up, you might have higher aspirations than your peers to sustain and thrive. You might also have various questions relating to your revenue, operational success, and nuances that are impacting your business significantly. Your analytics resources may not be equipped to answer all of your questions.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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The Leadership Side of Product Management – What Does It Really Mean?

Product Management University

The leadership side of product management reaches its pinnacle when you have the complete trust of executives, marketing, sales, engineering, finance, customer success, and customers. The real question is, how do you get there? Product management leadership comes in two flavors. As an individual contributor, i.e., product manager. As a product management team steering a portfolio.

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Mobile Test Automation Playbook

The Product Coalition

Guest post by Mark Mayo, Senior Quality Engineer at Terem. Manual testing of your mobile products is important and useful. However, it does not scale well, with the myriad of devices, OSs, screens and other combinations that exist on the market that your users will utilise. Automated testing really assists with the efficiency here; being able to execute the same tests repeatedly, quickly and timely on a multitude of devices.

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Goodbye 2021, Hello 2022

Alchemer Mobile

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive. Here are some of the top highlights from this past year: We analyzed hundreds of millions of pieces of mobile customer feedback data across iOS and Android apps in our 2021 Mobile En

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-par

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Discovery in an agile world – Anthony Marter on The Product Experience

Mind the Product

This week, product coach and consultant Anthony Marter joins us on the podcast to chat about the tricky balance between strategy, business case, and discovery. [.] Read more » The post Discovery in an agile world – Anthony Marter on The Product Experience appeared first on Mind the Product.

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2022 Readiness?—?Investing in Data Infrastructure

Piyanka Jain

2022 Readiness?—?Investing in Data Infrastructure [link] In 2022, Big data is transforming businesses in unprecedented ways. Today the question is not just about scalability, it is whether or not you are enabling maximum scalability with the power of data. In the above video, Piyanka Jain talks about how and when to plan and invest in data infrastructure to drive growth. 2022 Readiness?

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You Don’t Need a Mentor. You Need a Buddy.

Nir Eyal

When you’re struggling to achieve your personal or professional goals, do you ever wish you could speak with a famous mentor? If only you could connect with a super successful business leader like Jeff Bezos or Meg Whitman, then you’d have the answers you’re looking for. Surely they’d point you in the right direction, right? The post You Don’t Need a Mentor.

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User Personas Can Be Dangerous

The Product Coalition

When Representation and Generalisation Can Go Wrong While Building Products Continue reading on Product Coalition ».

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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The 30 Best Pieces of Advice for Entrepreneurs in 2021

First Round Review

Start the new year off on the right footing with the 30 most impactful insights and ultra-tactical frameworks from every article we published in 2021.

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Introducing “New at Intercom” – our first virtual launch event

Intercom, Inc.

Today, we’re excited to announce Intercom’s first virtual launch event, New at Intercom , to be held on March 23rd. . We’re witnessing a ??dramatic one-way acceleration in the transition to a primarily online business environment, and that shift is transforming how businesses engage with prospects and customers. Making the most of this opportunity requires the tools of tomorrow.

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A case study: Creating a relay design sprint in a remote setting

Mind the Product

How can you achieve a relay design sprint in an all-remote setting? I have tried it a few times already and would like to share my learnings with you to avoid my mistakes in this post. [.] Read more » The post A case study: Creating a relay design sprint in a remote setting appeared first on Mind the Product.

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Do your team a favor and start delegating more

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Failing to delegate can increase your risk of burnout. It also shortchanges your team by denying them opportunities for professional growth. Managers often don’t delegate because of limiting mindsets, such as “No one can live up to my standards,” or “It’s easier to do this myself.” Use the 6-step process at the bottom of this post to overcome barriers to delegation.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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If You Don’t Plan Your Time, Someone Else Will

Nir Eyal

Most people are stingy with their money and generous with their time. We cut coupons, split checks, and debate whether we should buy a 99-cent app. However, when it comes to our time and attention, we give it away to anyone who wants it without thinking twice. The post If You Don’t Plan Your Time, Someone Else Will appeared first on Nir and Far.

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Product Management & Deep Work

The Product Coalition

Digital workers are inherently deep workers. Deep work is challenging because of the focus, intensity, creativity, and skill required… Continue reading on Product Coalition ».

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The Best Managers Don’t Fix, They Coach — Four Tools to Add to Your Toolkit

First Round Review

Anita Hossain Choudhry (The Grand, First Round) and Mindy Zhang (Dropbox, Oscar Health) draw on their experiences as executive coaches to unpack why managers fall into the “fixing” trap and make the case for adding coaching as a skill. They share four practical tools, sample scenarios and thoughtful questions to help managers put these concepts into practice.