How To Avoid the Product Manager Burnout Trap
The Product Coalition
OCTOBER 19, 2022
Product Managers uniformly seem to be burning out. I believe there’s another way. Continue reading on Product Coalition ».
October, 2022
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Discovery Is Messy: How Do We Keep Track of All That We Are Learning?
Product Talk
OCTOBER 5, 2022
As you start to adopt the continuous discovery habits, it’s easy to get overwhelmed by how much stuff you generate. What do I mean by “stuff”? Opportunity solution trees , experience maps, interview snapshots, interview notes and recordings, story maps , assumption maps, assumption test plans , and results. Inevitably, you might start to wonder, “How should I keep track of all of this stuff?
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Trending Sources
Career Success Tips from Leading Women in Product
Product Management Today Submitted Articles
OCTOBER 11, 2022
Are you a woman in product looking to develop your career, hone your skills, learn from experts, and become more successful in the industry? We’ve got you covered.
Are you a Product Manager? Or a Project Manager in disguise?
Mind the Product
OCTOBER 27, 2022
In this guest post, Karen Velasquez, Product Manager at Signable, delves into the difference between product management and project management from her experiences in both roles. [.] Read more » The post Are you a Product Manager? Or a Project Manager in disguise? appeared first on Mind the Product.
Less Stress, More Success: Accounting Best Practices & Processes for 2025
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
3 Reasons Why Subscription Businesses Fail
Nir Eyal
OCTOBER 24, 2022
Subscriptions are hot (and not). Companies and investors love subscription business models since they generate recurring revenue that translates to predictable cash flow. The more money a company is likely to make in perpetuity, the higher its share price. The post 3 Reasons Why Subscription Businesses Fail appeared first on Nir and Far.
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Customer-led product strategy: a guide
Mind the Product
OCTOBER 5, 2022
Customer-led product strategy is about designing the best product experience. This article by Alyona Medelyan, Ph.D. CEO and co-founder of Thematic shares how to approach it and how to avoid the common pitfalls. [.] Read more » The post Customer-led product strategy: a guide appeared first on Mind the Product.
Product Sense Demystified
svpg
OCTOBER 4, 2022
Even though I have been writing consistently about product now for more than two decades, including a few books, I have thus far managed to avoid using the term “product sense.” That was not an accident. I have always disliked the term, and I especially dislike the implications. But for whatever reason, a lot more. The post Product Sense Demystified appeared first on Silicon Valley Product Group.
Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed
Product Talk
OCTOBER 19, 2022
What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an answer in terms of what your business cares about. But remember: Your customers don’t care about your business outcomes. They care about having their own problems solved or having an enjoyable experience when they use your product.
Mobile App Development for the Insurtech Sector: A Quick Guide
The Product Coalition
OCTOBER 1, 2022
The term insurtech is the merger of insurance and technology. The insurance industry falls under one of those sectors that are undergoing rapid digital transformation. It is true that the considerable amount of paperwork required in it cannot be executed over digital platforms. But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mob
B2B eCommerce, Self-Service Portals, and PIM Trends for 2024
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
How we ensure the highest standards of data privacy and compliance within Intercom
Intercom, Inc.
OCTOBER 19, 2022
At Intercom, we believe trust is at the core of every relationship between a business and its customers. As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with.
Product KPIs and metrics that every product manage
Product Management Today Submitted Articles
OCTOBER 17, 2022
If you are building something without data, then you are not building a product. You are simply building your opinion. And to continue building it without data is the biggest crime in product management. You only end up consuming a lot of resources and might never reach the desired outcome.
Hick’s Law – Keep it simple and straightforward
Mind the Product
OCTOBER 13, 2022
If you're a product manager or a designer, you've probably heard the phrase "Keep it simple and straightforward." But do you know where this advice comes from? Or why is it so important to design? The answer is Hick's Law, which can help guide your decisions on design. [.] Read more » The post Hick’s Law – Keep it simple and straightforward appeared first on Mind the Product.
Video: How Today's Product Builders Find Product/Market Fit
Sachin Rekhi
OCTOBER 4, 2022
Video: How Today's Product Builders Find Product/Market Fit. I recently had the opportunity to sit down with Fareed Mosavat, Chief Development Officer at Reforge, for a discussion on how today's product builders find product/market fit. We started by pointing out the shortcomings of the Lean Startup methodology, which remains the most popular approach to finding product/market fit today.
Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Globalizing Customer Feedback
The Product Guy
OCTOBER 3, 2022
The future of product management may lie in solving the problem of unifying customer feedback from all around the globe. Watch and learn more from product management expert, Don Ross.
We Need Focus and Clarity: Why We’ve Ditched Scrum Sprints
The Product Coalition
OCTOBER 29, 2022
Let’s talk about problems we saw with the traditional two-week scrum cycles and why we discontinued scrum sprints altogether. Continue reading on Product Coalition ».
Announcing even more ways to support your customers: Here’s what’s new at Intercom
Intercom, Inc.
OCTOBER 12, 2022
Customer expectations are higher than ever, and businesses are struggling to keep up with the changing landscape of customer support. At Intercom, we’re committed to building a product that enables businesses to offer a world-class, personalized customer experience. As the world of customer support evolves, our product evolves alongside it. . Today at New at Intercom, our fall product launch event, we unveiled a host of exciting new products and features to help you and your team to build deeper
How to Manage, Scale, and Improve Your Customer Education Content (with insights from Heap)
Product Management Today Submitted Articles
OCTOBER 11, 2022
We talked to Christy Hollingshead, VP of Customer Education and Engagement at Heap, and we share her insights, tips, and tricks to help you manage your educational content the right way.
Prepare Now: 2025s Must-Know Trends For Product And Data Leaders
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Reducing customer churn – Andrew Michael on The Product Experience
Mind the Product
OCTOBER 18, 2022
This week on the podcast experience, we're talking all about churn. How do you reduce customer churn. What are the biggest obstacles? What are the biggest challenges? And are there any misconceptions behind the perfect churn strategy? Churn expert, Andrew Michael, CEO of Avrio, was able to answer all of our questions with ease and more. [.] Read more » The post Reducing customer churn – Andrew Michael on The Product Experience appeared first on Mind the Product.
Two Development Team Configurations I Lobby Against
Mironov Consulting
OCTOBER 19, 2022
Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic. So behind closed doors and where it won’t create political/organizational issues, I lobby my engineering counterparts away from: Dedicated bug-fixing teams (usually proposed by Engineering)
All the Risk
The Product Guy
OCTOBER 30, 2022
Cracking the psychological parts of a product manager’s day can be the most interesting and fun. Watch and learn more from product management expert, Benny Reich.
Batteries Not Included: Turning a Minimum Viable Product to a Minimum Lovable Product
The Product Coalition
OCTOBER 4, 2022
“The cost of mediocrity is disappointment.” — William Arthur Ward The excitement was palpable. Did I get it? Or would it be a disappointing Christmas? The snow outside was deep. The windows were frosted over. The wood-burning stove was roaring. A beautiful scene, yet all I could think of was that toy. Like the movie A Christmas Story and Ralphie’s quest for a bb gun, I had dropped as many hints as possible — although my ask was less dangerous.
The 25 Types of Innovation Dominating R&D Today
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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.
Collect’s founder Alex Delivet on automating data collection
Intercom, Inc.
OCTOBER 27, 2022
?. Manual document collection is not exactly what you would call a seamless process. Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand.
Fintech Fraud DAO Is Helping Companies And Operators Detect Fraud Faster -
Product Management Today Submitted Articles
OCTOBER 10, 2022
One of the most prevalent and pernicious issues in consumer fintech over the past decade has been the amount of fraud. Nearly every company suffers from significant fraud issues and, over time, many of them have figured out creative ways to mitigate it.
Seven key takeaways from #mtpcon London+EMEA: Day 2
Mind the Product
OCTOBER 14, 2022
Day two of #mtpcon London was jam-packed with a plethora of inspirational product talks, from making better product decisions to artificial intelligence. Read on for seven key takeaways! [.] Read more » The post Seven key takeaways from #mtpcon London+EMEA: Day 2 appeared first on Mind the Product.
How to Build a UX Research Team from Scratch
UserInterviews
OCTOBER 27, 2022
Just hired as a UX research leader? Here's a checklist and tips for what to do in your first 90 days to build and manage an effective user research team.
Launching LLM-Based Products: From Concept to Cash in 90 Days
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
Track regulatory changes in your industry
Roy Madden
OCTOBER 6, 2022
Market Intelligence. Stay on top of new or changing regulations that affect your company. Stay on top of new or changing regulations affecting your company with Feedly’s AI Engine. Our new ‘ Regulatory Changes ’ Machine Learning model allows you to: Track the new laws that are affecting your market Monitor the regulations that are affecting new technologies Keep up with any regulatory and clinical trial developments in the biopharma industry.
Run a Successful Early Access Program
The Product Coalition
OCTOBER 13, 2022
Develop quietly, release often, and wait for the big reveal…keep the big marketing launch under wraps, but show your new product/version… Continue reading on Product Coalition ».
The evolving philosophy behind ticketing systems at Intercom
Intercom, Inc.
OCTOBER 25, 2022
At Intercom, we believe customer service is changing fundamentally, and we’re building a product that fits the landscape of modern support. This means reimagining the way things have always been done, and reshaping familiar support tools to suit a world where every business is an online business. That’s exactly what we aimed to do with our new tickets product – taking a new perspective on the long-established ticketing system.
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