Mind the Product

SEPTEMBER 15, 2022

The key to understanding your customers is behavior analytics. By collecting data on your customers, you can more easily plot the path your product needs to take and can ensure success by building greater demand for your product launch. Here's how you can master this skill to aid your product path. [.] Read more » The post How behavior analytics can help with your product path appeared first on Mind the Product.

Product launches 181

Product launches Artificial Inteligence 181

Gainsight

SEPTEMBER 5, 2022

Customer success (CS) didn’t start out digital but, rather, as a collection of practices to maintain customer relationships after a sale. Organizations felt their way toward a better understanding of their value, learning how to improve implementations and developing new solutions to serve customers as their businesses advanced. The process required a lot of hands-on attention, with new departments and customer success agents being added to meet evolving needs.

Analytic Tools 98

Analytic Tools Customer Experience User Friction User Testing 98

svpg

SEPTEMBER 20, 2022

By Jon Moore and Marty Cagan This is the second of a three-part sequence on defining transformation. Changing how you build, test and deploy is important no matter what you choose to build, but for too many companies, they just become a more efficient feature factory. They ship more new features than ever, yet they. The post Changing How You Solve Problems appeared first on Silicon Valley Product Group.

Product Research 128

Product Research Testing 128

Mind the Product

SEPTEMBER 27, 2022

In this ProductTank Heidelberg talk Product Doctor's Managing Director Julia Shalet examines the attributes of an innovative product manager and looks at how to gauge whether you’re being innovative. [.] Read more » The post Show your true innovative colours by Julia Shalet appeared first on Mind the Product.

Product Manager 192

Product Manager Product Management Management Management 192

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more. Ready to get started? Let’s dive in!

Product Goals 91

Product Goals Feedback Software Customer Feedback User Testing 91

Mind the Product

SEPTEMBER 30, 2022

In this keynote session at #mtpcon SF+Americas 2022, Martina Lauchengco, Partner at SVPG and author of Loved: How to rethink marketing for tech products, unpicks three myths of Product that get in the way of driving product adoption. [.] Read more » The post 3 myths that get in the way of product adoption by Martina Lauchengo appeared first on Mind the Product.

Marketing 189

Marketing Product launches Product Marketing Product Manager 189

Product Talk

SEPTEMBER 21, 2022

For years, I’ve shared that Product Talk’s primary outcome is to increase the number of product teams who adopt a continuous cadence to their discovery work. This has been our North Star metric. It has guided our work. It inspired me to write my book. It’s what motivates me to launch new courses and refine our existing lineup. It’s what encouraged me to create a gathering place for our community of CDH practitioners.

Product Research 147

Product Research User Testing Testing Naming 147

Roman Pichler

SEPTEMBER 13, 2022

Listen to the audio version of this article: [link] Download file | Play in new window | Duration: 10:10 | Recorded on September 13, 2022. The Model. An effective product strategy is key to successfully create, enhance, and manage a product. There is no point in worrying about the product details and writing user stories if a sound product strategy is missing.

Product Strategy 322

Product Strategy Strategy Vision Product Research 322

Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

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Data Visualization

First Round Review

SEPTEMBER 1, 2022

Claire Butler, Figma’s first business hire, walks us through the different phases of the company’s community-led growth model — from planting the seeds with power users in stealth mode all the way to layering a sales motion and moving upmarket.

Enterprise 131

Enterprise 131

The Product Coalition

SEPTEMBER 22, 2022

After hundreds of mistakes, I lead a team of product managers Continue reading on Product Coalition ».

Product Manager 175

Product Manager Product Management Management Management 175

Mind the Product

SEPTEMBER 21, 2022

What are the most important factors when an organisation decides to adopt a product-led growth approach? On this weeks' podcast episode, we spoke with Executive Product Coach, Noa Ganot all about how to do this the right way and pitfalls to avoid. [.] Read more » The post The key to product-led growth – Noa Ganot on The Product Experience appeared first on Mind the Product.

Product launches 202

Product launches 202

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. But even if this is the case, there’s always more they can do to improve. This is why Teresa talks about continuous discovery in terms of forming new habits. It’s not so much about becoming perfect at continuous discovery (because there really isn’t such a thing).

Product Research 230

Product Research User Testing Customer Experience Research Software 230

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Nir Eyal

SEPTEMBER 30, 2022

Manifesting is bull. There, I said it. According to Oprah, manifesting is bringing something tangible into your life through attraction and belief—i.e. if you think it, it will come. It encourages people to bring a goal to life by making vision boards, writing in manifestation journals, chanting positive affirmations, and speaking it into existence.

Vision 25

Vision Positioning 25

Intercom, Inc.

SEPTEMBER 29, 2022

It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.

Messaging 211

Messaging Customer Experience Onboarding KPIs User Testing 211

svpg

SEPTEMBER 12, 2022

An Empowered Product Team’s Pledge To Customers As a company moves from sales-driven feature teams to empowered product teams, there are some fairly significant changes to how the product teams need to interact with customers. Most of those changes are not directly visible to the customers, as they involve how product teams do their daily. The post Pledge To Customers appeared first on Silicon Valley Product Group.

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The Product Coalition

SEPTEMBER 8, 2022

Tools. Oh, how we love them. A previous leader of mine always chided me for how much thought I put into which app/tools to use for which… Continue reading on Product Coalition ».

Product Manager 159

Product Manager Product Management Management Management 159

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Mind the Product

SEPTEMBER 30, 2022

Today, we look back to the not-so-distant past of pre-pandemic times at #mtpcon London 2019. Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. [.] Read more » The post Learnings from London: The secret sauce to hiring great product people by Kate Leto appeared first on Mind the Product.

Leadership 190

Leadership Product Manager Product Management Management 190

First Round Review

SEPTEMBER 28, 2022

Why does strategy tend to stall when the rubber hits the road? Nate Stewart, Chief Product Officer of Cockroach Labs, shares an essential guide for creating a resilient strategy that’s still standing next year.

Strategy 118

Strategy Product Strategy 118

The Product Guy

SEPTEMBER 12, 2022

Product Managers can often start out stronger if they come from another field first. Watch and learn more from product management expert, Benny Reich.

Product Manager 117

Product Manager Product Management Management Management 117

Intercom, Inc.

SEPTEMBER 6, 2022

Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.

User Testing 138

User Testing Product Research Customer Feedback Customer Experience 138

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

UserInterviews

SEPTEMBER 7, 2022

Learn 9 actionable strategies for relieving common recruitment and panel management pains as your UX research practice scales.

UX 116

UX Strategy Management Management 116

The Product Coalition

SEPTEMBER 2, 2022

Achieve more in less time with less headache. Continue reading on Product Coalition ».

Leadership 142

Leadership Product Manager Product Management Management 142

Mind the Product

SEPTEMBER 8, 2022

At MTP Engage Hamburg 2022, there was a whole slot dedicated to the responsibility of a product manager, with two experts speaking on this pressing topic. Here you can see and read what Roisi Proven and Cennydd Bowles had to say. [.] Read more » The post Ethics and magic algorithms – MTP Hamburg Engage 2022 appeared first on Mind the Product.

Product Manager 188

Product Manager Product Management Management Management 188

Johanna Rothman

SEPTEMBER 16, 2022

Most managers I see feel a ton of pressure for delivery. The managers need to “deliver” more projects, products, and features. That pressure rolls down to the teams. Too often, the team hears, “Can you just do a little more?” That often leads to the so-called “quiet quitting” problem. The problem isn't quiet quitting.

Product Research 114

Product Research Feedback Loop Feedback Software Technical Review 114

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

The Product Guy

SEPTEMBER 19, 2022

Guide product managers towards continuous search and curiosity. Watch and learn more from product management expert, Mihaela Draghici.

Product Manager 113

Product Manager Product Management Management Management 113

Intercom, Inc.

SEPTEMBER 29, 2022

Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Recently, we started a blog series exploring the thought process behind each of our product principles, written by the people that know them the best – our R&D team.

Engineering 129

Engineering Roadmap Blog Strategy 129

Product Innovation Educators

SEPTEMBER 12, 2022

Three levers to create products customers love. I start episodes by saying, “ I’m so glad to be part of your journey towards product mastery so you can better develop products customers love.” Today I want to dig into that journey in detail. As a listener of this podcast, your journey in some way involves developing and managing products.

Reporting Tools 110

Reporting Tools Product Research Customer Experience Certifications 110