August, 2024

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Unpacking the realities of continuous discovery

Mind the Product

Optimise return on investment with Continuous Discovery in your product lifecycle by balancing user engagement and feature development. Read more » The post Unpacking the realities of continuous discovery appeared first on Mind the Product.

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Should Stakeholders Be on the Product Team?

Roman Pichler

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members. Together, they form the core product team. [1] Depending on the number and size of the development teams, you may want to include all development team members or ask the teams to nominate representatives to join the pro

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Product in Practice: Why Ramsey Solutions Rotates Engineers in Their Product Trios

Product Talk

It’s no secret that engineers can be hesitant to participate in product trios. They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. They might fear that any time not spent coding is time when their technical skills are falling behind. Or they might question how doing discovery is going to serve their short and long-term career ambitions.

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Interval Roadmaps: Product Roadmap Software Innovation

Gocious Blog

Our new Interval Roadmap converts our dashboards into a streamlined vertical roll-up, clearly displaying product plans by time intervals. Now, your product management teams can easily understand and monitor their development plans by month, quarter or year, over a 1-, 3-, or 5-year timeframe.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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UI/UX Design: My BRUTALLY Honest Review of Synthesia and HeyGen

UX Planet

What both platforms get right, where they completely drop the ball, and whether or not you should even consider using them in a production… Continue reading on UX Planet »

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What makes Alchemer so easy to use? 

Alchemer Mobile

As a company that helps other brands understand, analyze, and act on customer feedback, we prioritize collecting lots of feedback from our own customers. Makes sense, right? This feedback helps us understand what we are doing well and discover opportunities for improvement. In our latest Alchemer Customer Research Survey, we uncovered some interesting statistics: 92% of customers reported their ROI, after implementation, met or exceeded expectations. 80% of customers agreed that implementing A

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502: Use LAUNCH Code to ease the overwhelm when launching a B2B product – with James Whitman

Product Innovation Educators

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. It has six main parts: Listen to your clients, Assess the opportunity, Unify the team, Navigate the launch, Control the risks, and Hone the process. This framework helps solve common problems in product launches by encouraging teamwork, constant improvement, and strategic planning.

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Unlocking Enterprise Growth with Secure and Scalable Digital Analytics

Amplitude

Keep your data in perfect harmony with your warehouse with Data Mutability, and confidently control who sees what so you can focus on growth with Data Access Controls.

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Is There an OVer-Qualified Product Manager?

Ask Benny

A product manager's primary responsibility is to ensure the value and viability of the product Recently, I came across an insightful episode on Lenny’s Podcast featuring an interview with Marty Cagan from SVPG , titled " Product Management Theater." Marty's perspectives are always enriching, but one particular aspect stood out to me.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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Ask Teresa: For Customer Interviews, Who Counts as a Customer?

Product Talk

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

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Navigating the ‘us vs. them’ mindset in product management: Practical strategies

Mind the Product

Learn how to combat the us versus them mentality in the workplace to foster collaboration, innovation, and a positive company culture Read more » The post Navigating the ‘us vs. them’ mindset in product management: Practical strategies appeared first on Mind the Product.

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The key customer experience metrics to gauge CX success 

Alchemer Mobile

Understanding customer experience (CX) isn’t just a strategy—it’s a superpower. Customer experience metrics illuminate the path to customer satisfaction, loyalty, and ultimately, success as an organization. From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations.

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Why PMs are best positioned to thrive in an AI world

Lenny Rachitsky

👋 Hey, I’m Lenny, and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Announcing two new speakers at the Lenny & Friends Summit I’m excited to announce that Mike Krieger (CPO of Anthropic, co-founder of Instagram) and K

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Presales Demos – The Missing Value Link That Connects Tactical & Strategic

Product Management University

When it comes to presales demos, the endgame is to advance the sales process to the next stage. At a minimum, that means you’ve made the shortlist. Ideally, you’re the preferred solution. The easiest way to get there is to show how your solution makes users quantifiably more successful at their job in ways that have strategic value to their organization, i.e., the executive buyer.

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Wells Fargo’s $10 Million Monthly Mistake: How Millennials Leveraged a Rewards Card

The Product Coalition

What you can learn from the strategic choices that went wrong.

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Tools of the Trade: Switching from Miro to Jira Product Discovery for Opportunity Solution Trees

Product Talk

I recently sat down with the Consider and Contact team at Hemnet to discuss why they switched from Miro to Jira Product Discovery for building their opportunity solution trees. This was a detailed conversation where the team walked through: Why they started building opportunity solution trees in Miro and why that worked for quite some time. The limitations they eventually encountered as their trees grew bigger and their outcomes evolved.

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Product ops is the fuel of your product environment’s health – my feedback after two years of doing it.

Mind the Product

Learn how product ops enhances product environments with practical advice and real experiences from ManoMano. Read more » The post Product ops is the fuel of your product environment’s health – my feedback after two years of doing it. appeared first on Mind the Product.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The product manager’s guide to customer obsession

Alchemer Mobile

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.

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How to consistently go viral: Nikita Bier’s playbook for winning at consumer apps (co-founder of TBH, Gas, advisor, investor)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. — Brought to you by: • Webflow —The web experience platform • Vanta —Automate compliance. Simplify security • Explo —Embed customer-facing analytics in your product — Nikita Bier is one of the most in-demand consumer, social, and growth experts in the world.

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Anti-BS Product Management: Driving Value When Everyone Distracts You – By David Pereira

Userpilot

The reality of being a product manager is often different from what many might expect. Instead of being at the helm and steering the product development process to maximize its value, you become a glorified backlog manager at the whim of your stakeholders. Sounds familiar? If yes, the “Anti-BS Product Management: Driving Value When Everyone Distracts You” talk by David Pereira at this year’s Product Drive is a must-view.

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Is a Fractional Chief Product Officer Role Right for You?

The Product Coalition

We continue the discussion with John Zilch, a passionate product leader with over a decade of product experience in various product roles. In Part 1 of our discussion with John, we delved into the evolution of product management and the challenges faced by full-time product managers today. In this article, we shift our focus to a slightly different topic.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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501: How product managers can build people-first cultures – with Gary Harpst

Product Innovation Educators

How product managers should use the five-step model for creating team culture Watch on YouTube TLDR Product managers often face the challenge of significant responsibilities without formal authority. Creating a people-first culture is essential for gaining influence and driving innovation. A five-step model helps build this culture: caring, trust, unity, accountability, and mentoring.

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What is your CEO thinking? – Joe Leech (Coach to CEOs)

Mind the Product

In our latest episode on The Product Experience podcast, Joe Leech, a seasoned coach with a background in tech, user experience, and product management, provides an insider’s look at the unique challenges and transitions faced by different types of CEOs, and how product teams can work better with the C-suite. Featured Links: Follow Joe on LinkedIn | Joe’s website | ‘Managing Read more » The post What is your CEO thinking?

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The Key Customer Experience Metrics to Guage CX Success 

Alchemer Mobile

Understanding customer experience (CX) isn’t just a strategy—it’s a superpower. Customer experience metrics illuminate the path to customer satisfaction, loyalty, and ultimately, success as an organization. From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations.

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Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)

Lenny Rachitsky

Brought to you by: • BuildBetter —AI for product teams • OneSchema —Import CSV data 10x faster • Eppo —Run reliable, impactful experiments — Kevin Yien leads product for merchant experiences at Stripe. Before that, he meandered his way from being a technical designer to a product manager, built the restaurants business and ecosystem team at Square, and most recently was head of product and design at Mutiny.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Click Tracker: Benefits, Types & Use Cases + How to Implement It

Userpilot

Would you like to see into your customers’ minds and understand how they interact with your product? A click tracker is as close as you’ll get to reading minds. This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics.

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Jobs To Be Done: Good Reads for Product Development Teams

The Product Coalition

Staying ahead in the product development game requires more than just the drive for innovation… Continue reading on Product Coalition »

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503: AI is coming for your culture and product team – how to get ready – with Tiffany Prince

Product Innovation Educators

The future of culture and teams in the age of AI – for product managers Watch on YouTube TLDR: AI is reshaping how we work, especially in product management. In this episode, Tiffany Price explains how AI affects workplace culture, team dynamics, and leadership. Key points include: Adapting organizational values for the AI era Building psychological safety in AI-augmented teams Embracing vulnerability to drive innovation Managing employee concerns about AI integration Upskilling teams to w