Roman Pichler
JUNE 7, 2022
Listen to this article: [link]. 1 No Product KPIs. Imagine that you have trained hard to run a half-marathon. Shortly after the start of the race, your smart watch stops working, and you discover that you didn’t bring your phone. Consequently, you don’t know for sure how fast you are running and if you are on track to achieve your target finish time.
The Product Guy
JUNE 13, 2022
Don’t stop learning and don’t stop being curious! Watch and learn more from product management expert, Mihaela Draghici.
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Product Innovation Educators
JUNE 6, 2022
What product managers need to know about entering a crowded product category. Today we are discussing crowded product categories and the challenges when trying to enter them with a new product. For context, we’ll use the Customer Relationship Management (CRM) category, which is indeed crowded. Joining us is Jeroen Corthout, co-founder of Salesflare, the simple yet powerful CRM. .
Product Talk
JUNE 15, 2022
Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no one wants or needs. Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no one wants or needs. – Tweet This.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Alchemer Mobile
JUNE 21, 2022
How do Portland Timbers and Barak Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Mind the Product
JUNE 13, 2022
In his opening keynote session at #mtpcon SF+Americas 2022 day two, Oji Udezue, Product Lead at Twitter, examines the key elements needed to create impactful product systems that elevate everyone. [.] Read more » The post Product Systems: How to manufacture lightning in a bottle by Oji Udezue appeared first on Mind the Product.
The Product Guy
JUNE 19, 2022
At the beginning, meet with as many people, from leadership to more, as you can, find out what they like and don’t like and why things are the way they are. Watch and learn more from product management expert, Amin Bashi.
Product Innovation Educators
JUNE 27, 2022
Lessons learned from a product manager’s experiences at Google and YouTube. Most of us have become product managers and then moved on (or will move on) to product leadership based on our experiences and knowledge. We encounter tools along the way—some that are helpful and some that are not. I want to explore experiences that help you be a better product professional.
The Product Coalition
JUNE 15, 2022
Great products are the heartbeat of any successful SaaS business - which is why these 5 Product Managers are in high demand today. Continue reading on Product Coalition ».
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Alchemer Mobile
JUNE 14, 2022
An article in the Harvard Business Review introduced Net Promoter Score (NPS) surveys to the business world nearly twenty year ago. NPS surveys changed the way businesses gauge customer experience and are still widely used today. However, all good things come to an end, or in this case, just need improvements to still be effective today. NPS versus NPS+.
Intercom, Inc.
JUNE 30, 2022
?. For years, people have been abusing surveys. From dull subject lines to the wrong questions, from sending out questionnaires after the fact to sending them way too often, there is a lot that organizations have gotten wrong about how to design a survey. Today’s guest is fighting to preserve the value of surveys in the face of all this misuse. Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which in
Mind the Product
JUNE 7, 2022
What does a good hypothesis look like in product and what does it include? In this weeks' podcast episode, Lily and Randy say down with Mark Tsirekas, VP of Product at ZOE to discuss both the scientific and the non-scientific methods behind hypothesis and testing. [.] Read more » The post The key to a great hypothesis – Mark Tsirekas on The Product Experience appeared first on Mind the Product.
The Product Guy
JUNE 26, 2022
It is not just about solving the problems, but also communicating and effectively marketing the solution to the customers. Watch and learn more from product management expert, Amin Bashi.
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Product Innovation Educators
JUNE 20, 2022
Innovate for the future – for product managers. Is your organization innovative? Is innovation part of the culture and an aspect of the organization’s reputation? Or is innovation something that is just talked about, but you know real action isn’t taking place—what’s been called Innovation Theater. If so, today we are talking about changing that—how organizations can be more innovative and the action leaders need to take to make it happen.
The Product Coalition
JUNE 14, 2022
Product managers exist to ensure the right thing gets built in the right way and to be right about the thing — and that means a lot of… Continue reading on Product Coalition ».
Alchemer Mobile
JUNE 16, 2022
At the end of the day, many customers feel that providing feedback is simply too cumbersome, too time-consuming, and too difficult. For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox. It’s much easier for them to simply uninstall an app and move on to the next alternative rather than trying to communicate with a brand and troubleshoot the issue.
Intercom, Inc.
JUNE 8, 2022
As more and more business moves online, and customer expectations have risen accordingly, the demands on support teams have soared – it often feels like teams now need superhuman speed just to keep up. Increased volume, higher expectations, and team burnout are just a few of the issues businesses are facing. Ultimately, customer support reps are in need of tools that help them do their jobs more efficiently, effectively, and enjoyably.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Mind the Product
JUNE 9, 2022
Measuring and analyzing user behavior is key throughout the entire product cycle. However, there is often an inadequacy between the pressure to deliver and the required time we should ideally spend on measuring and learning. In this post, I’ll elaborate on switching the focus back to a more balanced product cycle. [.] Read more » The post Switching back the focus from ‘Build only’ to ‘Build-measure-learn’ appeared first on Mind the Product.
Product Talk
JUNE 1, 2022
Not having enough time is one of the main reasons people say they can’t interview customers every week. And this is not just an empty excuse—most product people’s calendars are packed. So the idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task. But it doesn’t have to. The idea of trying to carve out time to recruit and schedule interviews might feel like an impossible task.
Product Innovation Educators
JUNE 13, 2022
How to tap into the valuable resources your legal counsel can provide – for product managers. Today we are talking about product leaders using legal resources. When and why should product VPs, CPOs, and other senior product roles involve legal resources? While that question is directed to executive team roles, I expect product managers will also discover how legal resources can be wisely leveraged.
The Product Coalition
JUNE 24, 2022
Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. Let’s be real for a second?—?digital product management positions have never been more pervasive or idolized than they are right now. Not only are there more technology companies than ever, and all these companies want and need product managers, but there is still so much mystique surrounding the role.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Alchemer Mobile
JUNE 8, 2022
When brands listen to and act on the voice of the customer (often referred to as “VoC”), it can completely revolutionize the way their business operates. When you listen to your customers, you can make more informed product decisions, create a better mobile app experience, develop successful marketing campaigns, launch loyalty programs that actually retain customers, and much more.
Intercom, Inc.
JUNE 22, 2022
Today we’re delighted to announce new next-generation bot capabilities that will boost the power of your bots so that your customers get the help they need, faster. Bots are transforming the way businesses support their customers. At Intercom, we’re striving to make our automation bots as powerful as possible, offering companies the fastest way to resolve queries in the face of ever-increasing inbound volume and customer expectations.
Mind the Product
JUNE 2, 2022
Nail the final phase of your product roadmap by understanding the process and preparation involved in a product launch. With these tips, you can stick the landing on a winning release. [.] Read more » The post Nailing the final phase of your product roadmap appeared first on Mind the Product.
UserInterviews
JUNE 17, 2022
The difference between content design and UX writing, how to do research for UX writing, and where UX writers sit in an org.
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Johanna Rothman
JUNE 30, 2022
Do your senior leaders want more predictability about when your team can finish its work? Perfect prediction is impossible, and sometimes, even reasonable prediction is quite difficult (with apologies to Yogi Berra). However, agile teams have one specific “tool” to create better predictability: right-sizing their stories. When a team right-sizes their work, they can create better predictions based on past experience.
The Product Coalition
JUNE 23, 2022
Let’s discuss why story mapping is needed to create a shared understanding of how your team can focus on the right user stories. If I told you I was going to trek off into the Texas Hill country in search of an undiscovered cold spring (a rarity, these days!), in the middle of the summer heat, with no digital or paper map, you would rightfully tell me that I was a mad man with a death wish.
Alchemer Mobile
JUNE 21, 2022
How do Portland Timbers and Barack Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.
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