AB Tasty

AUGUST 21, 2024

Most online shops implement e-commerce product recommendation systems. But if you take a look at how these recommendations are displayed, you’ll start to notice some big differences. Depending on how the recommendation system works, different variables impact which products are prioritized for personalization. Since recommendations depend on personalization and user data, it’s possible to choose how to suggest items.

Research Software 52

Research Software User Testing Product Research Customer Experience 52

Product Talk

AUGUST 21, 2024

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

User Friction 263

User Friction Customer Experience User Testing Product Research 263

The Product Coalition

AUGUST 21, 2024

What you can learn from the strategic choices that went wrong.

Banking 134

Banking Product Strategy Strategy Product Manager 134

Amplitude

AUGUST 21, 2024

Explore building marketplace experiences with Alexis Baird, Head of Product Experience at Thumbtack and Next Gen Builders podcast host Francois Ajenstat.

101

101

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

UX Planet

AUGUST 21, 2024

Customer Satisfaction Score (CSAT) is a metric used to gauge customer satisfaction with a product or service. It’s one of the most commonly used customer feedback metrics because it’s simple to measure and interpret. What is CSAT? CSAT is typically measured by asking customers a simple question, such as: “How satisfied are you with our product?” Respondents are asked to rate their satisfaction on a scale from 1 to 5, with 1 being “Very Unsatisfied” and 5 being “Very Satisfied.

Customer Satisfaction 82

Customer Satisfaction Customer Experience Customer Feedback User Testing 82

Amplitude

AUGUST 21, 2024

Learn what retention rate is and how companies can positively impact it to achieve sustainable growth and revenue.

Definition 52

Definition Strategy Positioning 52

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. But is Heap the best choice for your product management needs? Let’s explore: The types of events Heap can track and how to set them up. The main analytics tools Heap offers and how to use them effectively.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Events 72

Amplitude

AUGUST 21, 2024

Learn how to develop a financial services personalization strategy and some common pitfalls to look out for.

Strategy 52

Strategy Development 52

The Product Manager

AUGUST 21, 2024

Take a look at the best product management newsletters I recommend you join in 2024 to network, gain insights, and learn new tactics about the product management business. The post 20 Product Management Newsletters To Read In 2024 appeared first on The Product Manager.

Product Manager 52

Product Manager Product Management Management Management 52

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Product Culture

AUGUST 21, 2024

Recently I wrote on the importance of workshopping when creating a roadmap. How you lead the discussion can make all the difference. A few tips we've developed over the years: Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Roadmap 52

Roadmap Workshop Naming Information 52

ProductPlan

AUGUST 21, 2024

The post Summer 2024 Product Roundtable appeared first on ProductPlan.

Product Strategy 52

Product Strategy Strategy 52

Mind the Product

AUGUST 21, 2024

Let’s talk to our users Product folks are more excited than ever about talking to users. Even before the rise of AI, there was already a movement to democratize UX Research. Many tech companies started enabling product managers to engage directly with users, without relying on UX Research professionals as intermediaries. Now, with AI tools Read more » The post Are you really understanding your users or going through the motions?

User Testing 192

User Testing Research Software UX Product Research 192