Mind the Product

MAY 26, 2024

This week’s Sunday Rewind is a 2022 #mtpcon London session with Figma VP of product, Yuhki Yamashita, on what to build after reaching product/market fit. Read more » The post SUNDAY REWIND: Deciding what to build after achieving product/market fit by Yuhki Yamashita appeared first on Mind the Product.

Product Marketing 129

Product Marketing Marketing Product Manager Product Management 129

Userpilot

MAY 26, 2024

Are you unsure what the difference between a user journey and a user story is? Both are helpful for your product but have slightly different outcomes. This article will dive deep into user journey vs. user story and share how they differ. TL;DR Customer journey maps visualize user experiences, highlighting steps, touchpoints, emotions, pain points , and opportunities for improvement.

User Testing 93

User Testing Customer Feedback Customer Experience Data Visualization 93

Lenny Rachitsky

MAY 26, 2024

Brought to you by: • Uizard —AI-powered prototyping for visionary product leaders • Mercury —The powerful and intuitive way for ambitious companies to bank • Vanta —Automate compliance. Simplify security. — Bangaly Kaba was an early growth PM at Facebook, head of growth at Instagram, and VP of Product at Instacart and is currently Director of Product at YouTube overseeing a global team working on creator monetization.

Framework 81

Framework Customer Experience User Testing Banking 81

Userpilot

MAY 26, 2024

A Customer Effort Score (CES) survey is a powerful tool for assessing how easy it is for customers to interact with your product. It helps you identify areas for improvement and enhance the user experience. In this comprehensive guide, we’ll walk you through: How to implement a CES survey and collect valuable feedback. The best times to launch your CES surveys.

Customer Experience 76

Customer Experience Customer Feedback Product Research User Friction 76

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

DevelopmentCorporate

MAY 26, 2024

The 2023 OpenView SaaS Benchmarks Report outlines seven key metrics for startups with ARR below $1M and between $1M and $5M to aid in growth and decision-making. These metrics include employee distribution, revenue per employee, operating expenses, expansion revenue, gross dollar retention, net dollar retention, and the push for profitability. For instance, companies with ARR below $1M have a median of 12 employees, with significant distribution in engineering.

Startups 59

Startups Engineering Development Management 59

DevelopmentCorporate

MAY 26, 2024

In the competitive B2B SaaS landscape, customer success is crucial for driving revenue, retaining clients, and ensuring growth. Insights from G2’s survey reveal a shift towards sales roles, including sales quotas for CS teams, stronger C-suite representation, and increased responsibilities. AI and technical knowledge enhance customer relationships, vital for maximizing revenue from existing clients.

Customer Feedback 52

Customer Feedback B2B Product Research Development 52

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. It would be best to consider your priorities and the functionalities you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. It would be best to consider your priorities and the functionalities you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 26, 2024

Is Appcues or Whatfix the best tool for customer feedback? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. It would be best to consider your priorities and the functionalities you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

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Data Visualization

Userpilot

MAY 26, 2024

What is psychographic data? It’s the analysis of consumers’ attitudes, values, and lifestyles, enabling a more nuanced marketing approach compared to demographic data alone. Diving deeper into consumer behavior requires more than just demographics. This article unpacks the ‘what’ and ‘why’ of psychographic data, setting the stage for its pivotal role in fine-tuning marketing strategies and creating customer-centric products.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52