Mind the Product

JULY 19, 2024

In this talk from the Pendomonium #mtpcon roadshow in Berlin Javier Andres Bargas-Avila, UX Director at Google, presents a framework to make product development more user centric and understand user problems. Read more » The post Rethinking product and UX by Javier Andrés Bargas-Avila appeared first on Mind the Product.

UX 203

UX Framework Presentation Customer Experience 203

Userpilot

JULY 19, 2024

Wondering how to measure Martech's success? Not sure what metrics you should use? If so, you're in the right place, because that's exactly what this article covers. Let's dive right in! TL;DR Martech success can be defined as the ability of the product to satisfy customer needs and drive business goals. One way to measure your Martech product success is by using benchmarks to compare its performance to similar products.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 105

Centercode

JULY 19, 2024

QA best practices are crucial for preventing service disruptions that impact essential operations and user experience.

User Experience 104

User Experience Customer Experience 104

Roadmunk

JULY 19, 2024

Vague goals and poorly defined requirements won’t hold you back once you incorporate rolling wave planning into your project management toolkit.

Management 52

Management Management 52

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

Business of Software Conference

JULY 19, 2024

Raleigh, NC – The Business of Software Conference USA (BoS Conf USA), world’s leading event for SaaS and software entrepreneurs globally, returns to Raleigh, North Carolina, on September 23-25, 2024. This 3-day conference marks the second year of the conference partnering with the Council for Entrepreneurial Development (CED) to bring this acclaimed event to the heart of one of the fastest-growing tech clusters in the U.S.

Research Software 49

Research Software Events Startups Development 49