Roman Pichler
APRIL 15, 2024
Listen to the audio version of this article: [link] What are OKRs? OKRs are a method for setting and tracking goals. The acronym stands for objectives and key results. The objective is the goal, which describes what you want to achieve. The key results state the specific criteria that have to be fulfilled to meet the objective. To make this more concrete, let’s look at an example: Objective : Grow the product management team.
Product Innovation Educators
APRIL 15, 2024
The habits that set apart transformational product leaders Today we are talking about why organizations are increasingly facing the need to transform and how to navigate those changes. If you have experienced a big change, you already know firsthand how challenging it is. All of us need to know the principles that make transformations successful, and that is what we’ll takeaway from this discussion.
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Mind the Product
APRIL 15, 2024
Malte Scholz, CEO and CPO of Airfocus delves into the product ops craft, and explains how it is key for effective collaboration. Read more » The post How product ops can enhance cross-functional collaboration in large enterprises appeared first on Mind the Product.
Userpilot
APRIL 15, 2024
Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. This article aims to help you avoid that. We cover: Types of customer pain points. How to identify customer pain points. Six common customer pain points. In-app support strategies to eliminate them. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Product Bookshelf
APRIL 15, 2024
Playing to Win by A.G. Lafley and Roger L. Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. A good strategy consists of a diagnosis, guiding policy, and coherent actions. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Gainsight
APRIL 15, 2024
In the realm of customer-centric in-app strategies, the term “onboarding” often surfaces as a pivotal component. However, it’s imperative to discern between two distinct scenarios: New Customer Onboarding and New User Onboarding. While they may appear similar at first glance, their scope, objectives, and execution strategies differ significantly, each tailored to address specific needs.
Userpilot
APRIL 15, 2024
Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product. We also share a few tools that can help you harness the power of AI to offer a better customer experience.
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