Sun.Jun 23, 2024

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Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja

Mind the Product

In this #ProductTank London talk from 2019, researcher Martina Kuvalja looks at the application of user experience(UX), types of research methods, and bias and sampling. Read more » The post Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja appeared first on Mind the Product.

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Making an impact through authenticity and curiosity | Ami Vora (CPO at Faire, ex-WhatsApp, FB, IG)

Lenny Rachitsky

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers. • Anvil —The fastest way to build software for documents. • User Testing —Human understanding. Human experiences. — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world.

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Solving the 12 Most Common Customer Problems [Guide]

Userpilot

A surefire way to improve engagement and retention is to focus on solving customer problems. Think about it – what would you do if you needed help but all you got was an incredibly unhelpful customer service agent? Chances are, you would take your business elsewhere. That is precisely why you need to focus on improving your customer service problem-solving and providing excellent support focused on reducing the number of dissatisfied customers.

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How Super.com Drives Billion-Dollar Growth with Amplitude

Amplitude

Learn how startup Super.com skyrocketed to 7 million customers and $1 billion in sales with trusted data and insights from Amplitude.

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SaaS Evolution: The Critical Role of Embedded Finance

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.