Mind the Product

JUNE 23, 2024

In this #ProductTank London talk from 2019, researcher Martina Kuvalja looks at the application of user experience(UX), types of research methods, and bias and sampling. Read more » The post Sunday Rewind: How accurate is your UX research data? By Martina Kuvalja appeared first on Mind the Product.

User Testing 194

User Testing UX Product Research User Experience 194

Amplitude

JUNE 23, 2024

Learn how startup Super.com skyrocketed to 7 million customers and $1 billion in sales with trusted data and insights from Amplitude.

Data Visualization 96

Data Visualization Customer Feedback Startups 96

Lenny Rachitsky

JUNE 23, 2024

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers. • Anvil —The fastest way to build software for documents. • User Testing —Human understanding. Human experiences. — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world.

Feedback Software 65

Feedback Software Product Research User Testing Technical Review 65

Userpilot

JUNE 23, 2024

A surefire way to improve engagement and retention is to focus on solving customer problems. Think about it – what would you do if you needed help but all you got was an incredibly unhelpful customer service agent? Chances are, you would take your business elsewhere. That is precisely why you need to focus on improving your customer service problem-solving and providing excellent support focused on reducing the number of dissatisfied customers.

Customer Experience 52

Customer Experience User Testing Feedback Software Customer Feedback 52

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software