Why Empathy Matters in Beta with Dylan LeMay
Centercode
JULY 3, 2024
Discover how empathy enhances beta testing with insights from Dylan LeMay, Beta Program Manager at Nanit.
Wed.Jul 03, 2024
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Ask Teresa: What Do You Do with Atypical Customer Stories?
Product Talk
JULY 3, 2024
When we interview customers , our goal is to learn as much as we can about their context. This will help us understand their specific needs, pain points, and desires (otherwise known as opportunities) which will inform our product decisions. But what happens when you hear a story that stands out from the rest? Maybe the customer tells you explicitly that this is not their usual way of doing things.
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The Subtle Art of Recruiting in Product
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ONE THING on Independence
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It's Independence Day in the USA and the presidential election is even weirder than the last time. I hope we can gather, listen hard, and respect — even appreciate — our differences. Diversity of thinking and experience is more powerful than any one perspective. Yes? And have some pie. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the foote
Less Stress, More Success: Accounting Best Practices & Processes for 2025
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What Is Data-Driven Design and How to Master It
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Data-driven design has been a hot topic among UX designers for some time now. But why do you really need to focus on adopting a data-driven design process? The short answer is: Because you can’t create a successful product without first knowing what your customers want. To develop a product that keeps customers satisfied, your design must be backed by thorough user research and data.
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