Tue.Dec 20, 2022

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Getting out from the Valley of Despair in product

Mind the Product

In this guest post, Sharon Feldstein, Head of Product at Affogata, discusses the journey of creating a new product, and how we can avoid falling into the Valley of Despair, a common problem that many product managers face. [.] Read more » The post Getting out from the Valley of Despair in product appeared first on Mind the Product.

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2022 in review: Highlights from this year’s best conversations

Intercom, Inc.

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences.

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How to be an Exceptional Chief of Staff: Advice for Scaling Impact at Startups

First Round Review

10 tactical tips and guiding principles for a new Chief of Staff to lean on as they scale their impact at a startup — from building better systems, not just booking more meetings and finding an executive's superpower.

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The 3 Most Common Misconceptions About Global Product Management

Gocious Blog

If you've ever wondered what the role of a product manager is, you're not alone. While an organization is filled with teams offering advanced business and technical skills, what expertise does the product manager have? From the outside, it may seem that they possess limited specialized knowledge in any particular area, which often leads to common misperceptions of the role.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Achieve True Continuous Delivery

Split

There’s a lot of pressure around just about any holiday. Is the turkey cooked perfectly on Thanksgiving, right in time for the whole family to sit down? Did Cousin Jeffrey get into the fireworks again when you looked away on the Fourth of July? And don’t even get us started on delivering presents to every boy and girl on Earth in one day. No thank you!

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How to Achieve True Continuous Delivery

Split

There’s a lot of pressure around just about any holiday. Is the turkey cooked perfectly on Thanksgiving, right in time for the whole family to sit down? Did Cousin Jeffrey get into the fireworks again when you looked away on the Fourth of July? And don’t even get us started on delivering presents to every boy and girl on Earth in one day. No thank you!

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How Did The Christmas Tree Find Product-Market Fit?

Bain Public

When it comes to not wasting opportunities and adding momentum to the product development , it's important to ask the tough question of "Do we have product-market fit?" A lot of companies have product market fit today, but as the market changes and the world evolves, they might not have it in the future. This common occurrence can be seen with the evolution of real and artificial Christmas trees!

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The Anatomy of a Great Beta Tester Infographic

Centercode

Great beta testers share many of the same commonalities, making them a very valuable part of the product development process. Here is an infographic explaining some of the desirable traits to look for in your beta testers.

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6 ways to drive growth through change and uncertainty

ProductBoard

Data-backed recommendations on how to drive growth through change and uncertainty As 2022 winds down and a new year approaches, product managers can be sure that their role will continue to be a complicated and demanding one. There’s more pressure on product teams to help drive growth than ever before, and the overall environment continues to be one of uncertainty where change is the only constant.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Iceberg of Beta Tester Value Infographic

Centercode

Most companies recognize the value that beta testers bring to an organization before product launch, but that's just the tip of the iceberg. The value that lies beneath the water line expands far beyond what you see on the surface.

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Customer Moments of Truth Are Your Map to Digital Scale

Gainsight

Sabina Pons is Operating Partner at Growth Molecules and a 2022 Top 100 CS Strategist. In today’s market, companies need to do more with less. For SaaS organizations, that means it’s becoming table stakes to invest in product-led growth (PLG) and operationalize customer success (CS) with digital touchpoints. But how does a company scale without sacrificing the customer experience?

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What Are Beta Test Metrics and How Can You Measure Them?

Centercode

Tracking the right metrics while running your beta program is essential for measuring the effectiveness of your beta testing efforts. But what are beta test metrics exactly and why are they important?

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Proudly Announcing Our $27.5 Million Series B!

UserInterviews

User Interviews is proud to announce that in December 2022, we raised a $27.5M Series B, led by Sageview Capital, with participation from our existing investors.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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8 Best Roadmunk Alternatives for Your Business

airfocus

In this article we’ll be taking a look at Roadmunk and 8 viable alternatives for you.

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