Onboarding Customers – How To Use Job Tasks For Superior Results
Product Management University
JANUARY 17, 2024
When you’re onboarding customers, the end game is to improve the job performance of your users in ways that have measurable value to their organization. If that goal sounds familiar, there’s a good reason. It’s the exact same goal product managers aim for when they’re building new features and products. Onboarding Customers With a New Purpose For all the great benefits of SaaS subscription models, the one downside or ripple effect is the heavy emphasis on just getting the customer up and running
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