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Most customers don’t realize the number of people behind the complex products in their lives. From the product owners and managers to the team leads to the skilled technical employees, it takes a large, cross-collaborative team to design and build complex products. One of those important roles is the platform product manager.
Nine recommendations for building the most effective chatbot In the dynamic world of technology, the swift advancement of large language models has captured the attention of companies eager to integrate these innovations into their product strategies. The remarkable rise of ChatGPT has become a focal point, prompting teams to explore integrating chat experiences into their Read more » The post Deep dive: UX best practices for AI chatbots appeared first on Mind the Product.
👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. PMs and VPs), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).
Launching a product is like embarking on an odyssey, filled with highs, lows, and uncharted territories. As a product owner at Revolut, I had the unique opportunity to navigate this tumultuous journey, from a nebulous idea to a credit product with dozens of thousands of customers across borders. However, behind the scenes of a seemingly Read more » The post A case study: My learnings from finding product-market fit at Revolut appeared first on Mind the Product.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. It can even help maximize feature adoption. But how do you track and analyze end-user behavior?
What will the future of product management look like? How has AI changed product strategy? What are the biggest challenges that product people are facing today? Over the past few years, we’ve learned a lot about everything in the product field. It’s now time to gather fresh data and see how product management is evolving Read more » The post The changing landscape of product management: Take our survey!
What will the future of product management look like? How has AI changed product strategy? What are the biggest challenges that product people are facing today? Over the past few years, we’ve learned a lot about everything in the product field. It’s now time to gather fresh data and see how product management is evolving Read more » The post The changing landscape of product management: Take our survey!
Customer journey insights enable marketing, product, design, and customer success teams to make informed decisions and create better customer experiences. In this article, we explain: What customer journey insights are. How they are linked to customer journey analysis and customer journey mapping. Why you should use customer journey analytics. How to extract and use them to optimize the customer journey.
Learn about multi-armed bandits (MABs) now available in Amplitude Experiment. Discover how MABs give marketing and product teams more flexibility to optimize experiences.
In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? And where do you start? That said, we’ll review how to build a strong product strategy that delights users and unlocks product growth.
Learn practical approaches from PM expert Tim Herbig to enhance your product strategy and effectively align it with actionable quarterly OKRs. Perfect for teams aiming to refine their strategic focus and achieve alignment with company goals.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
With multiple businesses offering similar goods and services in today’s competitive market, customer loyalty and retention are critical to success. They help you not only drive revenue but also build a formidable business for sustained growth. In this article, we will examine what customer loyalty and retention mean, how to measure them, and strategies that can help you improve both.
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