Sun.Feb 25, 2024

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Active Listening: The Silent Superpower for Product Managers

The Product Coalition

Have you ever zoned out mid-conversation, fingers itching for your phone, brain choreographing your next groundbreaking product feature? We all have. But in the whirlwind world of product management, where ideas zip around like bees in a garden, there’s a superpower often overlooked: active listening. This article delves into why active listening is an indispensable tool in your product management arsenal and how it can profoundly influence your approach to user engagement, team collaboration, a

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14 User Behavior Trends For SaaS in 2024

Userpilot

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024.

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How to discover your superpowers, own your story, and unlock personal growth | Donna Lichaw (author of The Leader’s Journey)

Lenny Rachitsky

Brought to you by: • OneSchema —Import CSV data 10x faster • Sendbird —The (all-in-one) communications API platform for mobile apps • Sprig —Build a product people love — Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves.

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Funnel Tracking: How to Track and Optimize Your Funnel

Userpilot

Funnel tracking is like pulling back the curtain and seeing what your customer is doing. It gives you the analytics to see what they are clicking and where they are leaving. These insights highlight areas for improvement, leading to higher conversions. TL;DR Funnel tracking refers to the process of monitoring and analyzing the steps or stages that users go through.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The Evolution of Netflix

The Product Coalition

Let’s walk through the world of Netflix and their journey of streaming innovation. Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

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Digital Analytics: Where Do I Start?

Amplitude

Learn more about Amplitude and digital analytics. Improve your industry knowledge with this helpful resource roundup.

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5 Funnel Analysis Examples For SaaS Companies (+ Process & Tools)

Userpilot

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding

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Career in UX: 10 things I wish I knew 10 years ago

UX Planet

If I could give advice to my younger self as a new UX designer, what would I say? Starting a career isn’t simple, we make mistakes (which are necessary), we discover many things, and we learn a lot. But if I could go back a decade, I’d give myself some tips to boost my progress. So, why not share it with you to make things easier? ? Have experience before having a job As beginners in design, it’s common to be caught in a cycle where companies want experienced people, but you, as a new designer,

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What is Customer Friction in SaaS: How to Measure & Reduce

Userpilot

Using a product with a lot of customer friction is like wearing uncomfortable shoes. They slow you down, and even if you resist the temptation to bin them right away, you get such bad blisters at the end of the day that there’s no chance you will ever wear them again. Fear not, though! In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai

Mind the Product

This week’s Sunday Rewind is a #mtpcon 2015 talk on the psychological principles of persuasive product design, from psychologist Nathalie Nahai. Read more » The post SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai appeared first on Mind the Product.

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My favorite UX & UI design courses

UX Planet

UX DESIGN & UI DESIGN ONLINE COURSES A compass for self-taught designers My favorite UX and UI design courses — A compass for self-taught designers I help you choose So you want to become a designer, or improve your design skills? I believe that we live in a day and age where being a self-taught designer has never been so easy. The biggest challenge is to choose the best resources : we have limited time, attention and money, so in this little guide I’d like to show you my favorite courses.

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GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userpilot

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs.

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What to buy ChatGPT Pro or Gemini Advanced?

UX Planet

This article will help you figure out where to spend your $20 per month and whether is it even worth it. Especially helpful for Designers and Freelancers. Am I the right person to guide you through this? I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. So I will try to help you to the best of my knowledge.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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GainsightPX for User Behavior Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs.

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How to make your resume ATS Compliant

UX Planet

3D image of the acronym ATS What does ATS mean? Applicant Tracking System (ATS) are software applications that enables the electronic handling of recruitment and hiring needs. They are used by employers to automate the initial stages of the hiring process. These systems scan and filter resumes based on specific keywords, formatting, and other criteria set by the employer.

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GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs.

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Stay, Play, Save: Best Practices for Gamification in FinTech

UX Planet

If you’re in product, tech, or design, chances are that you’re quite familiar with the term ‘Gamification’. In my years of experience leading design and rollout efforts for fintechs in Asia, I have found that gamification is a popular strategy among fintech players, but its implementation is frequently lacking. It would be easy to just add a few badges and rewards, but that just doesn’t cut it.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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GainsightPX for Proactive Customer Service: Features, Pricing, and Review

Userpilot

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs.

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The Most Challenging Lesson I Learned as a UI/UX Designer

UX Planet

Realizing the need for a new approach.

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GainsightPX for Onboarding Automation: Features, Pricing, and Review

Userpilot

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs.

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How Zoom uses dark patterns to increase app downloads

UX Planet

Let me show you exactly what they do, and why it works so well.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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GainsightPX for Product Adoption: Features, Pricing, and Review

Userpilot

Looking for an effective product adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product adoption needs.

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Empathy; A Designer’s Superpower

UX Planet

In UI/UX design, empathy is a foundational skill. It’s the first stage of the design thinking process, one of the most popular design methodologies in the world, marking an important step in the iterative journey of problem-solving and innovation. Photo by David Travis on Unsplash What exactly is empathy? According to the Oxford Dictionary, empathy is: the ability to understand and share the feelings of another.

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GainsightPX for Customer Experience: Features, Pricing, and Review

Userpilot

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs.

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GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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GainsightPX for Digital Adoption: Features, Pricing, and Review

Userpilot

Looking for an effective digital adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous of GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your digital adoption needs.

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GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs.