Sun.Feb 25, 2024

article thumbnail

Active Listening: The Silent Superpower for Product Managers

The Product Coalition

Have you ever zoned out mid-conversation, fingers itching for your phone, brain choreographing your next groundbreaking product feature? We all have. But in the whirlwind world of product management, where ideas zip around like bees in a garden, there’s a superpower often overlooked: active listening. This article delves into why active listening is an indispensable tool in your product management arsenal and how it can profoundly influence your approach to user engagement, team collaboration, a

article thumbnail

How to discover your superpowers, own your story, and unlock personal growth | Donna Lichaw (author of The Leader’s Journey)

Lenny Rachitsky

Brought to you by: • OneSchema —Import CSV data 10x faster • Sendbird —The (all-in-one) communications API platform for mobile apps • Sprig —Build a product people love — Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Evolution of Netflix

The Product Coalition

Let’s walk through the world of Netflix and their journey of streaming innovation. Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

article thumbnail

Career in UX: 10 things I wish I knew 10 years ago

UX Planet

If I could give advice to my younger self as a new UX designer, what would I say? Starting a career isn’t simple, we make mistakes (which are necessary), we discover many things, and we learn a lot. But if I could go back a decade, I’d give myself some tips to boost my progress. So, why not share it with you to make things easier? ? Have experience before having a job As beginners in design, it’s common to be caught in a cycle where companies want experienced people, but you, as a new designer,

UX 98
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

Digital Analytics: Where Do I Start?

Amplitude

Learn more about Amplitude and digital analytics. Improve your industry knowledge with this helpful resource roundup.

97

More Trending

article thumbnail

14 User Behavior Trends For SaaS in 2024

Userpilot

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024.

article thumbnail

What to buy ChatGPT Pro or Gemini Advanced?

UX Planet

This article will help you figure out where to spend your $20 per month and whether is it even worth it. Especially helpful for Designers and Freelancers. Am I the right person to guide you through this? I have been using ChatGPT Pro every day for a year now and Gemini Advanced every day for a week. So I will try to help you to the best of my knowledge.

ChatGPT 91
article thumbnail

SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai

Mind the Product

This week’s Sunday Rewind is a #mtpcon 2015 talk on the psychological principles of persuasive product design, from psychologist Nathalie Nahai. Read more » The post SUNDAY REWIND: Five psychological principles of persuasive product design by Nathalie Nahai appeared first on Mind the Product.

article thumbnail

How to make your resume ATS Compliant

UX Planet

3D image of the acronym ATS What does ATS mean? Applicant Tracking System (ATS) are software applications that enables the electronic handling of recruitment and hiring needs. They are used by employers to automate the initial stages of the hiring process. These systems scan and filter resumes based on specific keywords, formatting, and other criteria set by the employer.

article thumbnail

B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

article thumbnail

Funnel Tracking: How to Track and Optimize Your Funnel

Userpilot

Funnel tracking is like pulling back the curtain and seeing what your customer is doing. It gives you the analytics to see what they are clicking and where they are leaving. These insights highlight areas for improvement, leading to higher conversions. TL;DR Funnel tracking refers to the process of monitoring and analyzing the steps or stages that users go through.

article thumbnail

Stay, Play, Save: Best Practices for Gamification in FinTech

UX Planet

If you’re in product, tech, or design, chances are that you’re quite familiar with the term ‘Gamification’. In my years of experience leading design and rollout efforts for fintechs in Asia, I have found that gamification is a popular strategy among fintech players, but its implementation is frequently lacking. It would be easy to just add a few badges and rewards, but that just doesn’t cut it.

article thumbnail

Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Practical explanation of how it works. Five categories of potential customer reactions to new features.

article thumbnail

The Most Challenging Lesson I Learned as a UI/UX Designer

UX Planet

Realizing the need for a new approach.

UX 85
article thumbnail

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

article thumbnail

5 Funnel Analysis Examples For SaaS Companies (+ Process & Tools)

Userpilot

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding

article thumbnail

How Zoom uses dark patterns to increase app downloads

UX Planet

Let me show you exactly what they do, and why it works so well.

article thumbnail

What is Customer Friction in SaaS: How to Measure & Reduce

Userpilot

Using a product with a lot of customer friction is like wearing uncomfortable shoes. They slow you down, and even if you resist the temptation to bin them right away, you get such bad blisters at the end of the day that there’s no chance you will ever wear them again. Fear not, though! In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement.

article thumbnail

Empathy; A Designer’s Superpower

UX Planet

In UI/UX design, empathy is a foundational skill. It’s the first stage of the design thinking process, one of the most popular design methodologies in the world, marking an important step in the iterative journey of problem-solving and innovation. Photo by David Travis on Unsplash What exactly is empathy? According to the Oxford Dictionary, empathy is: the ability to understand and share the feelings of another.

UX 82
article thumbnail

Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

article thumbnail

GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userpilot

Looking for an effective interactive user guides tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs.

article thumbnail

GainsightPX for User Behavior Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user behavior analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user behavior analysis needs.

article thumbnail

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs.

article thumbnail

GainsightPX for Proactive Customer Service: Features, Pricing, and Review

Userpilot

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs.

article thumbnail

The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

article thumbnail

GainsightPX for Onboarding Automation: Features, Pricing, and Review

Userpilot

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs.

article thumbnail

GainsightPX for Product Adoption: Features, Pricing, and Review

Userpilot

Looking for an effective product adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product adoption needs.

article thumbnail

GainsightPX for Customer Experience: Features, Pricing, and Review

Userpilot

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs.

article thumbnail

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs.

article thumbnail

Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

article thumbnail

GainsightPX for Digital Adoption: Features, Pricing, and Review

Userpilot

Looking for an effective digital adoption tool and wondering if GainsightPX is the best option for your SaaS company? With numerous of GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your digital adoption needs.

article thumbnail

GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs.

article thumbnail

GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? With numerous GainsightPX alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs.