Thu.May 02, 2024

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A Guide to Customer Retention: Importance, Strategies & Metrics

Userpilot

Customer retention is vital for product success and business profitability. Why? That’s one question we discuss in the article. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. Let’s dive right in! TL;DR Customer retention is the ability to keep your customers actively using their products.

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A product management framework for building successful wearable products

Mind the Product

Learn to craft user experiences, navigate technical constraints, prioritize battery life, and ensure data privacy. With insights on market trends and user behaviors, discover strategies to drive product adoption and succeed in the rapidly growing wearable product landscape Read more » The post A product management framework for building successful wearable products appeared first on Mind the Product.

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How To Keep Your Product Enhancement List to 12-ish Items

Product Management University

When it comes to managing your product enhancement list, there’s one thing you know for sure. The list is going to grow a lot faster than you can deliver the enhancements. Managing the product enhancement list is one of the most frustrating parts of your product manager job. There are so many perspectives and so many ways to justify the priority of any one feature over others.

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This will make you a better decision maker | Annie Duke (author of “Thinking in Bets” and “Quit”, former pro poker player)

Lenny Rachitsky

Brought to you by: • Vanta —Automate compliance. Simplify security. • UserTesting —Human understanding. Human experiences. • LinkedIn Ads —Reach professionals and drive results for your business — Annie Duke is a former professional poker player, a decision-making expert, and a special partner at First Round Capital.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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24 Customer Retention Marketing Tactics to Grow Your Customer Base

Userpilot

Are you struggling to retain your newly acquired customers? If so, the consequences can be severe. Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. It puts your product’s future at risk. Fortunately, there are things you can do to reverse the trend. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance.

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New Release: Split Suite iOS and Out-of-the-Box Metrics Are Now Live

Split

Automatically Capture Performance Data and Auto-Create Metrics Releasing new features shouldn’t be a risky, stressful experience. Accelerating progressive delivery without observing feature-level impact is like driving without headlights—scary and reckless. That’s why Split pairs feature flag data with performance data to monitor every metric, for every feature, for every rollout.

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Gocious Just Released: Precise Prioritization for Large Organizations

Gocious Blog

One of the most challenging tasks in product development is deciding which features will define each product, which ideas you'll save for later, and which to abandon altogether. Your product stakeholders will bring varying opinions to the table, which can lead to lengthy discussions on the product's priority. That's where prioritization formulas are helpful, keeping everyone working together to find the best solution.

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How To Prepare For And Ace Your First PM Interview: The Basics

The Product Manager

Don't stress about your next PM interview. With these pro tips, that offer letter is in the bag! The post How To Prepare For And Ace Your First PM Interview: The Basics appeared first on The Product Manager.

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Data Lake vs. Data Warehouse vs. Data Lakehouse: Understanding the Differences

Amplitude

Data lakes, data warehouses, and data lakehouses are three of the most common data storage options. Educate yourself to make the best choice for you and your business.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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How to Evaluate Ideas to Build Impactful Products

The Product Manager

Need some quick-fire ways to prioritize your ideas and drive the best outcomes? We’ve combined our favorite techniques in one handy guide to help you fast track your best ideas toward the finish line. The post How to Evaluate Ideas to Build Impactful Products appeared first on The Product Manager.

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Trends in SaaS Sector Operating: 2024 Benchmark Insights and Analysis

DevelopmentCorporate

The 2024 SaaS sector trends emphasize operational efficiency and profitable growth amid tighter market scrutiny and budget constraints. Companies are reducing workforce while increasing revenue per employee and improving EBITDA margins by cutting sales and administrative costs. SaaS managers are urged to adapt by focusing on early expansion revenue, streamlining operations, and leveraging AI for better market positioning.

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Use These Strategies For Monitoring Your Market Rivals

DevelopmentCorporate

Gloria Martinez emphasizes the importance of competitive analysis across various business dimensions—from SEO and social media strategies to customer service and HR practices. By conducting thorough evaluations of competitors’ operations, including their technological tools and marketing tactics, businesses can identify opportunities for strategic improvement, ensuring market leadership and fostering innovation.