Alchemer Mobile

OCTOBER 11, 2024

Imagine you’re delivering a crucial sales presentation. Suddenly, your potential client raises an objection. Instead of being caught off guard, you respond with a perfectly tailored answer that addresses their concerns head-on. This isn’t a matter of luck or guesswork – it’s the power of Voice of the Customer (VoC) data in action. Customer experience initiatives offer invaluable insight into your customers’ preferences, pain points, and expectations.

Data Visualization 185

Data Visualization User Testing Reporting Tools Customer Feedback 185

Mind the Product

OCTOBER 11, 2024

In this article films are used to describe what a product manager does. Read more » The post What a product manager does in three films and a box set appeared first on Mind the Product.

Product Management 185

Product Management Product Manager Management Management 185

The Product Coalition

OCTOBER 11, 2024

As a seasoned product manager, I’ve experienced the excitement and challenges that come with building successful products. From navigating intricate stakeholder relationships to bringing new features to life, I understand the demands of this role. That’s why I am delighted to introduce Product Coalition on Substack —an entirely reimagined platform, designed to provide you with a complete suite of tools for professional development as a product manager.

Customer Experience 78

Customer Experience Certifications Workshop Webinar 78

freshtrax

OCTOBER 11, 2024

Crisp air accompanied by the sound of leaves beginning to fall with a whiff of sweet pumpkin spice. It’s that time of year and Starbucks’ iconic Pumpkin Spice Latte (PSL) makes its triumphant return, heralding the start of autumn. Since its debut in 2003, the PSL has become more than just a beverage—it’s a cultural symbol, inspiring a dedicated fan base and spawning a market for pumpkin spice-flavored everything.

User Testing 59

User Testing Customer Experience Branding Product Research 59

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software