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When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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What is a Product Operating Model (“POM”)? A product operating model (POM) reflects how a product organization operates to deliver customer and business outcomes via its product investments. The POM involves many roles that collaborate through a variety of methods (or “cadences”) in an interdependent, non-linear way where the decisions and actions of one role […] The post What is a Product Operating Model?
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