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The blog post references our new e-guide, The Tech Companys Blueprint to Leveling-Up Customer Experience . To access the free e-guide, click here. Customer experience (CX) is too often seen as the responsibility of just one departmentusually customer success, service, or experience teams. But the reality is that CX insights impact every part of a tech company, from product development to marketing to executive decision-making.
Learn what product strategy is and how it helps teams deliver better outcomes through strategic alignment. The post Product Strategy: Driving Outcomes Through Strategic Alignment appeared first on Dragonboat.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Your mobile app KPI dashboard is supposed to answer questions, not create more. But when user engagement drops and every tool tells a different story, its hard to know whats actually going wrong. Google Analytics says one thing, your product management dashboard says another, and customer support data adds more noise than clarity. In this guide, Ill walk through how to build a mobile app KPI dashboard that actually helps you track what matters, plus 8 real dashboard examples for different use ca
The foundation of success for todays businesses? Existing customers. While new customers will always be important, the rising cost of acquisition means organizations are relying on existing customers to drive growth. Specifically for B2B SaaS companies, the average customer acquisition cost (CAC) is 76% higher for new customers than it is for expansion business.
The foundation of success for todays businesses? Existing customers. While new customers will always be important, the rising cost of acquisition means organizations are relying on existing customers to drive growth. Specifically for B2B SaaS companies, the average customer acquisition cost (CAC) is 76% higher for new customers than it is for expansion business.
Most professionals don't struggle with time management. They struggle with people-pleasing.From an early age, we're conditioned to say "yes." But this automatic response creates a significant dilemma: every time we say yes to something inessential, we're implicitly saying no to work that actually matters. The post How to Protect Your Focus Without Burning Bridges appeared first on Nir and Far.
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