Userpilot
JUNE 6, 2024
Wondering how to analyze open-ended survey questions and extract the actionable insights contained in them? Collecting user feedback is pointless if you have no idea how to analyze it. However, analyzing qualitative data is tricky and goes beyond throwing up frequency graphs. This article explores the dos and don’ts of qualitative feedback analysis.
Mind the Product
JUNE 6, 2024
Jennifer Glen, a product leader at Autodesk, shares a light-hearted take on the unlikely product management wisdom in Helen DeWitt's comic novel, "Lightning Rods." Read more » The post The unlikely product management wisdom of Helen DeWitt’s “Lightning Rods” appeared first on Mind the Product.
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Userpilot
JUNE 6, 2024
If you’re not retaining customers, you have a problem with your SaaS worth looking into. Your product might not be fulfilling your customers’ wants and needs , and you might need to proactively address any issues to ensure your business succeeds in the long run. To do this, tracking customer retention metrics is essential. These 15 metrics will allow you to keep your finger on the pulse of your business and respond or make changes where needed.
Mind the Product
JUNE 6, 2024
This article is a guide for product managers and organizations to create better products. It serves as a diagnostic tool, highlighting why it's not enough to just hire top-tier talent and explaining what else is needed for success. Read more » The post How to enable product managers to be successful appeared first on Mind the Product.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Gainsight
JUNE 6, 2024
The needs of our customers are always evolving. As Customer Success professionals, it’s up to us to meet them where they are and where they are going. A thriving customer community is a perfect way to keep up with evolving customer needs and ensure we support our customers along their journey. Our Community Unplugged event hosted a panel discussion where Helena Li , Product Education Lead at Front , and Jillian Bejtlich , Sr.
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