Tue.May 07, 2024

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The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)

Mind the Product

Join our conversation with Atif Faruiqui, Director of Developer Products and Platforms at Pfizer, as he illuminates the path the pharmaceutical colossus took towards a product-focused approach. He takes us behind the scenes of Pfizer's strategic pivot, highlighting the signals that spurred the company's leadership to champion a customer-centric approach.

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The art of the pivot, part 1: The definitive list of successful pivots

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now 🚨🙏 Please take my first-ever reader survey 🙏🚨 I’ve never run a reader survey in the five years of writing this newsletter.

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What Is Revenue Churn? (And How to Reduce It)

Amplitude

Revenue churn is a retention metric that measures a company’s revenue loss due to customer cancellations, downgrades, or reductions in spending.

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10 Interactive Software Walkthroughs With Examples

Userpilot

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. But don’t worry—this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get high user engagement.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Maybe.Paytm’s bigger opportunity lies outside.fintech?

NextBigWhat

A lot has been happening at Paytm – apart from business impact due to RBI regulation to restructuring (2 prominent CBOs / earlier CEO of PPBL have quit). But that’s… The post Maybe.Paytm’s bigger opportunity lies outside.fintech? appeared first on nextbig:what.

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Conversations with Chief Innovators Ep 7: Harrisburg University

Modus Create

Welcome to Conversations with Chief Innovators , where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the seventh episode, we bring you Jay Jayamohan, Executive Director, Center for Innovation & Entrepreneurship at Harrisburg University of Science and Technology. Watch the full episode below: Serial entrepreneur, mentor, and faculty member — Jay Jayamohan is a leading expert in disruptive innovation and strategic management.

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5 Best No-Code Tools for Product Managers

Userpilot

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. TL;DR A no-code platform is a type of software that allows you to create applications, automate tasks, and manage product development cycles without any prior coding knowledge.

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The Evolution of Agile Product Roadmapping in Manufacturing

Gocious Blog

The manufacturing process is complex in scope, strategy, and systems. While innovation can transform every process step from the manufacturing floor to the products themselves, it also adds to the complexity of physical product development. Products require the involvement of more stakeholders than before, bringing together many different opinions, timelines, roadmaps, and requirements.

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VOC in Product Management: What is it and How to Build a VOC Program

Userpilot

Collecting the voice of the customer (VoC) in product management can lead to sustained growth. You can have the best digital marketing and pricing strategies, but you won’t be able to retain your customers if you don’t listen to their feedback. In this article, we’ll show you how to collect user feedback and which metrics to track.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Maybe.Paytm’s bigger opportunity lies outside.fintech?

NextBigWhat

A lot has been happening at Paytm – apart from business impact due to RBI regulation to restructuring (2 prominent CBOs / earlier CEO of PPBL have quit). But that’s… The post Maybe.Paytm’s bigger opportunity lies outside.fintech? appeared first on nextbig-what.

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How TicketSwap Embraced Data-Driven Decision Making With Amplitude

Amplitude

Learn how TicketSwap unlocked the power of data-driven decision making, fueled a 15% sales boost, and enhanced user retention with Amplitude.

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Staff Product Manager vs Senior Product Manager – Which Role is Right for You?

The Product Manager Coach Blog

Navigating the world of product management can be overwhelming, especially when trying to understand the different roles and responsibilities. Two positions that often cause confusion are Staff Product Manager and Senior Product Manager. These titles may sound similar, but they encompass different levels of organizational expertise and leadership. Which one is right for you?

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Maybe.Paytm’s bigger opportunity lies outside.fintech?

NextBigWhat

A lot has been happening at Paytm – apart from business impact due to RBI regulation to restructuring (2 prominent CBOs / earlier CEO of PPBL have quit). But that’s… The post Maybe.Paytm’s bigger opportunity lies outside.fintech? appeared first on nextbig-what.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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What’s The Best In-App Messaging Platform in 2024: Top 10 Software + In-Depth Review

Userpilot

What is an in-app messaging platform and why do you need it? Capturing audiences to engage with your product is one thing — but to keep that same audience engaged is another thing entirely. In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. Don’t sleep on this cutting-edge innovation of user engagement!