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Listen to our conversation with Frances Ibe, the SVP of Product at Tide. Frances shares invaluable insights on her journey from developer to product leadership and how to avoid common pitfalls during the discovery process. Chapters Featured Links: Follow Frances on LinkedIn | Tide | ‘Six things we learned at the Pendomonium and #mtpcon roadshow – London 2024 ‘feature by Louron Pratt Read more » The post What companies gets wrong about product discovery – Fr
I’m hosting a lineup of free events throughout August! I’d love for you to join one. August 6th: The What & Why of Continuous Discovery In this webinar, I’ll introduce participants to the continuous discovery framework I outlined in my book Continuous Discovery Habits. We’ll cover: The difference between discovery and delivery My definition of continuous discovery Why continuous discovery matters What a good continuous discovery team does week over week How you can develop your own discovery
You’ve probably heard the terms customer engagement and customer experience used interchangeably. The confusion makes sense, too, since the two concepts are similar, with both aiming to build customer loyalty. However, they’re not the same. Customer engagement focuses on active interactions between customers and your brand, while customer experience looks at the overall feelings a customer has throughout their entire journey.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Customer experience (CX) is central to product management and the success of your SaaS platform. It can help retain customers and gain loyal brand advocates. And that’s why the customer experience software solutions you choose matter greatly. But what are they all about, and which ones should you choose for your SaaS platform? Here’s all you must know.
Brainstorming can either lead to a goldmine of innovative ideas or a colossal waste of time. Find out what a brainstorm is, what it isn't, and how to get the most value out of your sessions. The post Brainstorming: Everything You Need To Know (and More) appeared first on The Product Manager.
Brainstorming can either lead to a goldmine of innovative ideas or a colossal waste of time. Find out what a brainstorm is, what it isn't, and how to get the most value out of your sessions. The post Brainstorming: Everything You Need To Know (and More) appeared first on The Product Manager.
Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. You could say these guidelines are a catalyst as they help you get to the final design much faster. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement.
Businesses invest heavily in product marketing through webinars, blog posts, and video content for a reason – it gets them notable results. If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. We explore how to create an effective SaaS marketing strategy plan and share 14 product marketing strategies you should implement in your SaaS business.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
It’s encouraging to see Slack CEO, Denise Holland Dresser’s post about Slack’s latest announcement introducing lists for tracking projects and tasks. This is a move that feels both timely and strategically sound.
After many sleepless nights of research and contemplation, you finally started your own company on Day 1. Time fast forward, you’ve nurtured your company from a startup to a growing business, but new challenges have emerged. There is the cut-throat, competitive market share, limitations of resources, etc. Stimulating your company’s growth has been tougher and more complicated than ever.
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