Mind the Product

JULY 29, 2024

What have been your biggest lessons from being in product over two decades? Customer centricity is paramount Number one for me is designing with the customer and customer centricity in mind. People always emphasise customer centricity because it’s truly critical. It’s about understanding customer needs deeply, without letting preconceived ideas and confirmation bias interfere.

Leadership 157

Leadership Product Management Product Manager Management 157

Product Innovation Educators

JULY 29, 2024

Outcome-Driven Innovation – for Product Managers Watch on YouTube [link] TLDR Tony Ulwick, creator of Jobs-to-Be-Done, introduces Outcome-Driven Innovation (ODI), a revolutionary approach to product management. ODI shifts focus from generating ideas to understanding and addressing customer needs, leading to more successful products and innovations.

Data Visualization 104

Data Visualization Research Software Product Research Weak Development Team 104

Mind the Product

JULY 29, 2024

In this ProductTank Brisbane talk, Marty Cagan explains how his book Transformed tries to help you understand how to change your organisation and move to the product model, Read more » The post Transformed: Moving to the product model by Marty Cagan appeared first on Mind the Product.

Books 134

Books Enterprise Leadership Product Manager 134

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? We’ve got you covered! We know it can be daunting to pick just one tool, that’s why we’ve created this listicle and compared 10 top tools and their features side by side, helping you make a faster decision.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

UX Planet

JULY 29, 2024

Measuring checkout efficiency is crucial for every eCommerce website, as it directly impacts business success. In this article, I will share key metrics that help understand checkout performance and provide actionable insights, enabling designers to enhance the checkout process and optimize the user experience. Overall Checkout Completion Rate The overall checkout completion rate is a key metric in eCommerce, representing the percentage of customers who successfully complete the checkout process

Customer Feedback 98

Customer Feedback Data Visualization Customer Experience UX 98

Nir Eyal

JULY 29, 2024

See if you can relate to Sarah. She’s a software engineer who loves her job—except for her manager, Tom. To Tom, everything is a crisis worthy of interrupting Sara, even when she’s trying to focus on her work. One morning, while Sarah was coding a critical feature, Tom called and asked her to drop everything to help with an urgent report for the CMO.

Reporting Tools 57

Reporting Tools Software Engineering Engineering Management 57

Userpilot

JULY 29, 2024

What’s a cost-effective way to manage and grow a product ? Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Gainsight

JULY 29, 2024

I’ve had many conversations with Customer Education and Customer Success leaders that have all gone something like this: “I want to educate users on my software…but we’re busy, and hiring people is expensive. Can’t we just go digital and have AI do the training for me?” Yes, we’re going digital, which is definitely a step in the right direction, but we can’t go too far; we have to keep that human element in play—here’s how.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Userpilot

JULY 29, 2024

35% of startups fail because there is no market need. This is because they haven’t conducted any customer research to determine whether the product they are building is actually what customers want. To gather the information needed to avoid this, quantitative data is a valuable tool for all startups. This article will examine quantitative data, the difference between quantitative and qualitative data, and how to collect the former.

Data Visualization 84

Data Visualization User Testing Analytic Tools Feedback Software 84

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Data Visualization

Gainsight

JULY 29, 2024

I’ve had many conversations with Customer Education and Customer Success leaders that have all gone something like this: “I want to educate users on my software…but we’re busy, and hiring people is expensive. Can’t we just go digital and have AI do the training for me?” Yes, we’re going digital, which is definitely a step in the right direction, but we can’t go too far; we have to keep that human element in play—here’s how.

Feedback Software 52

Feedback Software Customer Experience Customer Feedback User Testing 52

Userpilot

JULY 29, 2024

Looking for the best product marketing campaigns to inspire your next project? Search no further! We’ve curated 16 of the most innovative product campaigns from industry leaders like Userpilot, HubSpot, and Spotify, among others, that will spark your creativity and help you create campaigns that drive product growth. TL;DR Product marketing is the process of introducing a product to a market and acquiring customers for it.

Research Software 80

Research Software Feedback Software Product Marketing Reporting Tools 80

Amplitude

JULY 29, 2024

In this installment of our Product 50 interview series, get to know the winner of the Best Product Design category: Avantika Gomes of Figma.

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Userpilot

JULY 29, 2024

Do you want to satisfy your customers by offering more personalized experiences? Us too. This is where psychographic and behavioral segmentation come in. But how exactly do they differ? It’s common to confuse psychographic vs behavioral segmentation since they both explore customer behaviors. In this article, we’ll explore these two concepts, their differences, and how to use product analytics and feedback to segment customers in Userpilot.

Data Visualization 77

Data Visualization User Testing Analytic Tools Reporting Tools 77

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Amplitude

JULY 29, 2024

Learn what web analytics is, which metrics you should track to improve website experience, and helpful tools to overcome common issues.

Data Visualization 52

Data Visualization Analytic Tools Definition 52

Userpilot

JULY 29, 2024

Product development is a lot like building a house: you need a solid blueprint. And that’s why it’s necessary to adopt the right product management frameworks (the blueprint!) to guide product teams at every stage. The result? Top-notch products. So, which product management frameworks should your team use? In this article, we’ve outlined an extensive list to help inform your product strategy.

Framework 72

Framework Feedback Software Analytic Tools Onboarding KPIs 72

Amplitude

JULY 29, 2024

Run the games of product activity with your team to help define your strategy and work towards the outcomes that matter.

Strategy 52

Strategy 52

Userpilot

JULY 29, 2024

Understanding how to identify customer pain points and struggles is the cornerstone of creating a painless customer experience and a loyal customer base. The reason is simple – struggling customers hold the key to sustained product growth. This article explores effective methods for uncovering pain points and translating them into actionable growth strategies.

User Friction 69

User Friction Feedback Software Analytic Tools Data Visualization 69

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

DevelopmentCorporate

JULY 29, 2024

The SaaS industry has seen significant fluctuations in EV/Revenue valuation multiples, largely due to macroeconomic factors like inflation and interest rates, and market-specific issues like competition and growth plateaus. This decline affects fundraising, M&A activity, and strategic shifts in focus. Future outlook depends on economic stabilization, innovation, and operational efficiency.

Development 59

Development Marketing 59

Split

JULY 29, 2024

This content is password protected. To view it please enter your password below: Password: The post Protected: The 1 Lesson Missing From All This CrowdStrike Chatter appeared first on Split.

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Userpilot

JULY 29, 2024

Curious about marketing analytics? Good news: Well implemented, it can drastically improve your marketing performance by providing deep insights into your audience and campaigns. In this comprehensive guide, we’ll demystify marketing analytics, equipping you with the knowledge and tools to get started. We’ll cover everything from identifying key data sources and effective collection methods to analyzing data and making data-driven adjustments to your product marketing strategies.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84