Fri.Apr 12, 2024

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Customer feedback is product management

Mind the Product

Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers - products that impact their lives for the better. Ronke Majekodunmi dives in. Read more » The post Customer feedback is product management appeared first on Mind the Product.

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Imagining the Future of Generative AI for UX

UX Planet

Predicting the future of Gen AI for UX research and design We talk a lot about the pros and cons of current AI tools and how to apply them in our daily work as UX designers. Yes, they have areas of improvement and amazing efficiency that make people’s eyes light up with delight! How about the future of Gen AI tools? In what direction will these tools evolve?

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What I learned from my journey into freelance product management

Mind the Product

What I learned from my journey into freelance product management. In 2017, I left my full-time job to work as a freelance product manager. Recently, someone was surprised to learn that I’d done this and started quizzing me. So, I thought I’d share what we talked about in case it’s useful for you too. Starting Read more » The post What I learned from my journey into freelance product management appeared first on Mind the Product.

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All You Need To Understand AI In 5 Minutes (a non-techie guide for Designers)

UX Planet

A complete dummy guide to understand the basic concepts of AI and how AI works — for non technical beginners or designers.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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You are a builder. Can AI replace you?

Mixpanel

You are a builder. And what makes you a builder is not just your ability to code, sketch an illustration, or write copy for a marketing campaign; it’s that you handle everything involved in taking an idea to a finished product. It’s agonizing over moving targets, considering new data, and even changing your mind on what you think is good. Building is decision-making.

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Dear Strategy 141: The Two Golden Rules for Small Business Success

Dear Strategy

On this episode of Dear Strategy, Bob gives us his two golden rules for small business success: 1) Practicing diligent follow-up, and 2) Never treat your customers like they are a burden. If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company. The post Dear Strategy 141: The Two Golden Rules for Small Business Success appeared first on Dear Strategy.

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Instructional Designer vs. Customer Success Manager: Who Knows Your Customers’ Better (and Does It Really Matter)?

Gainsight

Customer Success is paramount in driving product adoption. From a report, Gainsight found that 67% of respondents are using Digital Customer Success to effectively onboard and grow customer advocacy for their products. But how do you ensure that your customers not only get on board with your product but also leverage it to its full potential? The answer: Digital Customer Education (CE).

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Johanna’s 60 Seconds of Writing WIP for April 12, 2024

Johanna Rothman

My podcast this week is from the speaking book. Enjoy! The podcast: The video: [link] The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for April 12, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. This chapter focused on a future vision based on your personal expertise and experience.

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Subtle Shifts, Major Milestones: Centercode's Email Evolution

Centercode

Go behind-the-scenes of our major email overhaul and get the inside scoop from the developers who worked on the project.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Considerations on Full-Stack Product Designers

UX Planet

Across my years working in Digital Design and Product Design fields, one thing I’ve consistently noticed, is how certain topics, not matter the context in which we all live in (more on this tidbit later), we always go back to the same discussions. And that pretty much covers any type of activity (economic activity that is) you can think of. Case in point: my parents have been self employed and have had their own farming business since the 80s.