Mind the Product
OCTOBER 3, 2024
Integrating Generative AI into advertising workflows enhances campaign planning by transforming briefs into targeted audience recommendations, boosting efficiency and effectiveness. Read more » The post Learning from experience: Key takeaways from our GenAI project appeared first on Mind the Product.
Lenny Rachitsky
OCTOBER 3, 2024
Listen now on Apple , Spotify , and YouTube. Brought to you by: • Eppo —Run reliable, impactful experiments • Vanta —Automate compliance. Simplify security • Coda —The all-in-one collaborative workspace — Alex Komoroske is a strategic leader who merges the practice, theory, and mindset necessary to tackle complex problems.
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Mind the Product
OCTOBER 3, 2024
Product leader Youssef Hounat has taken an unusual route into product management. He was previously a chartered accountant, who worked at four accountancy firm EY before joining Dutch audit management software startup turned unicorn DataSnipper three and a half years ago. In his time at DataSnipper, he went from its first product person to VP Read more » The post From DataSnipper to ComplianceWise: Youssef Hounat on succeeding as a startup’s first product person appeared first on Mind
Userpilot
OCTOBER 3, 2024
Did you know? Companies that create an emotional connection with their customers outperform their competitors by 306% in lifetime value. And the easiest way to establish this connection is by learning how to improve CSAT (customer satisfaction). In this article, we explore proven techniques to help you increase customer satisfaction, from feedback collection to customer education and personalization.
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Gainsight
OCTOBER 3, 2024
In today’s business environment, everything is fast-paced, customers are always on, and teams are strapped for resources. Plus, even if organizations had the resources to spend on headcount, throwing more people at their customer success problems simply doesn’t scale well. As businesses expand and customer bases grow, relying solely on traditional, high-touch customer success models becomes increasingly unsustainable.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Product Manager
OCTOBER 3, 2024
Visual roadmaps are the clearest way to keep your product team aligned and on-track. This quick guide is all about keeping everyone's eyes on the prize. The post The Visual Product Roadmap: Tips and Examples for At-a-Glance Team Alignment appeared first on The Product Manager.
freshtrax
OCTOBER 3, 2024
This year marks a significant milestone for btrax as we celebrate 20 years of work crafting innovative design and marketing solutions that empower businesses to succeed in Japan and worldwide. To commemorate this achievement, we hosted a special event at Lyft HQ in San Francisco, themed 20/20 VISION: The Evolution of Design. The event brought together some of the most influential leaders in the design world for an insightful panel discussion reflecting on the evolution of design and the challen
Gainsight
OCTOBER 3, 2024
In today’s business environment, everything is fast-paced, customers are always on, and teams are strapped for resources. Plus, even if organizations had the resources to spend on headcount, throwing more people at their customer success problems simply doesn’t scale well. As businesses expand and customer bases grow, relying solely on traditional, high-touch customer success models becomes increasingly unsustainable.
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