Balance of Customer and Complexity
The Product Guy
JULY 6, 2024
We delve into the complexities of collecting and utilizing user feedback in product management. Our expert panel discusses strategies for de-risking assumptions, understanding user journeys, and the importance of testing through various methods like landing page tests and concierge tests. We explore the balance between being customer-centric and maintaining profitability, emphasizing the need to focus on solving core problems effectively rather than trying to address every customer request.
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