Gainsight

OCTOBER 10, 2024

Building a successful business requires laser-like focus. Companies need to hire the right people, find the right customers, and ensure they can keep those customers from churning. By necessity, some priorities, like what tools to integrate into your tech stack, can be pushed down the road. However, at some point, every organization must invest in more powerful, future-focused platforms if they want to sustain their growth.

User Testing 52

User Testing Customer Experience Data Visualization Information 52

Mind the Product

OCTOBER 10, 2024

Learn how leadership coaching can enhance your career, with tips on finding the right coach and maximising your sessions. Read more » The post Leadership coaching: 5 reasons why you should do it appeared first on Mind the Product.

Leadership 185

Leadership Product Manager Product Management Management 185

Lenny Rachitsky

OCTOBER 10, 2024

Listen now on Apple , Spotify , and YouTube. Brought to you by: • Explo — Embed customer-facing analytics in your product • Sprig ⁠⁠ — Build products for people, not data points • Sidebar — Accelerate your career by surrounding yourself with extraordinary peers — Raiza Martin is a senior product manager for AI at Google Labs, where she leads the team behind NotebookLM, an AI-powered research tool that includes a delightful podcast-on-demand f

User Testing 118

User Testing Data Visualization Embedded Analytics Product Research 118

Mind the Product

OCTOBER 10, 2024

Today is World Mental Health Day, and this year charity Mental Health UK is focusing on workplace stress and burnout, and calling on everyone to take shared responsibility for workplace mental health. As we’ve highlighted on Mind the Product many times, burnout is all too common among the product community. A product manager’s job is Read more » The post Burnout in product managers: A World Mental Health Day report appeared first on Mind the Product.

Product Management 164

Product Management Product Manager Management Management 164

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Userpilot

OCTOBER 10, 2024

Can you imagine what the ideal SaaS customer onboarding process looks like? When done well, it can be the difference between a user becoming a loyal customer or churning after the first week. That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong).

Onboarding KPIs 87

Onboarding KPIs Data Visualization Customer Experience User Testing 87

UX Planet

OCTOBER 10, 2024

5 Funny Metaphors to Explain Why it Needs UX Professionals Let experts shape the user experience. This article tells five little entertaining stories to explain why you need (UX) experts to design interfaces. The intended audience of those stories is all people involved in product development processes. The people who could use those metaphors are meant to be designers.

UX 102

UX User Testing Weak Development Team Customer Experience 102

Userpilot

OCTOBER 10, 2024

Callbell is a multi-channel communication platform that helps businesses manage their customer interactions across various messaging apps, including WhatsApp, Facebook Messenger, Instagram, and Telegram. We chatted with Pedro Ribeiro , the Account Executive at Callbell, about how the company used Userpilot’s engagement features to drive meaningful interactions.

Analytic Tools 79

Analytic Tools Customer Experience Customer Communications Data Visualization 79

UX Planet

OCTOBER 10, 2024

With promises of high pay, flexible work opportunities, and an accessible entry into tech, many have flocked to the UI/UX design industry. It combines creativity and business acumen, making it a dream job for those looking to escape traditional, less imaginative roles. But while the surface might shine with possibility, the truth is that the industry harbors many harsh realities that aspiring designers only hear about once they are deep into their careers.

UX 59

UX Research Software Feedback Software User Testing 59

NextBigWhat

OCTOBER 10, 2024

Cursor is an AI-powered code editor built by a team of researchers and engineers aiming to create "the engineer of the future" - a human-AI hybrid programmer that is significantly more effective than traditional approaches. The team (Aman Sanger, Arvid Lunnemark, Michael Truell, and Sualeh Asif) discusses their vision, technical challenges, and thoughts on the future of programming in an AI-assisted world - with Lex Fridman.

Research Software 59

Research Software Vision Engineering 59

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Data Visualization

UX Planet

OCTOBER 10, 2024

While working on design projects, I have developed a set of practical tips that help me maintain design standards throughout the process.

UX 85

UX Development 85

Gainsight

OCTOBER 10, 2024

Building a successful business requires laser-like focus. Companies need to hire the right people, find the right customers, and ensure they can keep those customers from churning. By necessity, some priorities, like what tools to integrate into your tech stack, can be pushed down the road. However, at some point, every organization must invest in more powerful, future-focused platforms if they want to sustain their growth.

User Testing 52

User Testing Customer Experience Data Visualization Information 52

UX Planet

OCTOBER 10, 2024

“The first piece of information was uploaded to the internet on April 30, 1993.

Information 59

Information UX Data Visualization Artificial Inteligence 59

Amplitude

OCTOBER 10, 2024

Explore how to understand your customers better and reduce churn with cohort retention analysis.

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Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

DevelopmentCorporate

OCTOBER 10, 2024

Securing approval for a budget proposal focused on real-time customer data hinges on showcasing return on investment, alignment with company objectives, and sustainability. A clear proposal emphasizes the benefits of real-time data for enhancing marketing effectiveness and customer experiences, as well as the importance of stakeholder mapping and data protection.

Customer Experience 52

Customer Experience Presentation Strategy Development 52

Arkenea

OCTOBER 10, 2024

Key Takeaways: Knowing who is the website for can help to choose the layout, fonts, and colors, and build the overall design. With the rise in data breaches and ransomware attacks, patients rely on safe healthcare websites. Incorporate privacy measures such as HIPAA compliance to safeguard healthcare data against potential cyber-attacks. Accessibility and inclusivity play a critical role in enhancing user experience in healthcare web design.

Healthcare 52

Healthcare Customer Experience Data Visualization User Experience 52