Thu.Oct 10, 2024

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Can Your Customer Success Platform Scale with You? 

Gainsight

Building a successful business requires laser-like focus. Companies need to hire the right people, find the right customers, and ensure they can keep those customers from churning. By necessity, some priorities, like what tools to integrate into your tech stack, can be pushed down the road. However, at some point, every organization must invest in more powerful, future-focused platforms if they want to sustain their growth.

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Burnout in product managers: A World Mental Health Day report

Mind the Product

Today is World Mental Health Day, and this year charity Mental Health UK is focusing on workplace stress and burnout, and calling on everyone to take shared responsibility for workplace mental health. As we’ve highlighted on Mind the Product many times, burnout is all too common among the product community. A product manager’s job is Read more » The post Burnout in product managers: A World Mental Health Day report appeared first on Mind the Product.

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Behind the product: NotebookLM | Raiza Martin (Senior Product Manager, AI @ Google Labs)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. Brought to you by: • Explo — Embed customer-facing analytics in your product • Sprig ⁠⁠ — Build products for people, not data points • Sidebar — Accelerate your career by surrounding yourself with extraordinary peers — Raiza Martin is a senior product manager for AI at Google Labs, where she leads the team behind NotebookLM, an AI-powered research tool that includes a delightful podcast-on-demand f

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What we learned at Pendomonium and #mtpcon: Day 2

Mind the Product

Day two of Pendomonium was just as jam-packed as the first, with many great insights from Product pros at Duolingo and General Motors to seasoned product experts and authors. Read on for a recap! Be entertaining and authentic Zan Gilani, Staff Product Manager at Duolingo, led a great opening session on the #mtpcon stage all Read more » The post What we learned at Pendomonium and #mtpcon: Day 2 appeared first on Mind the Product.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How Callbell Cut In-App Flow Creation Time From Days to 1 Hour with Userpilot

Userpilot

Callbell is a multi-channel communication platform that helps businesses manage their customer interactions across various messaging apps, including WhatsApp, Facebook Messenger, Instagram, and Telegram. We chatted with Pedro Ribeiro , the Account Executive at Callbell, about how the company used Userpilot’s engagement features to drive meaningful interactions.

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7 Simple Button Design Tips That Make a Big Impact

UX Planet

While working on design projects, I have developed a set of practical tips that help me maintain design standards throughout the process.

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Get listed on our “Open to work” board

The Product Coalition

Whether you’re actively seeking your next big role or exploring future possibilities, our Open-to-Work Board is designed to empower you in your job search journey. If you’re recruiting for talent, check out our members open to work here. By joining, you gain increased visibility to a network of employers and community members eager to connect with talented individuals like you.

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The age of UX : Information Crunching & Preserving !!

UX Planet

“The first piece of information was uploaded to the internet on April 30, 1993.

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Can Your Customer Success Platform Scale with You? 

Gainsight

Building a successful business requires laser-like focus. Companies need to hire the right people, find the right customers, and ensure they can keep those customers from churning. By necessity, some priorities, like what tools to integrate into your tech stack, can be pushed down the road. However, at some point, every organization must invest in more powerful, future-focused platforms if they want to sustain their growth.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Cohort Retention Analysis: Reduce Churn Using Customer Data

Amplitude

Explore how to understand your customers better and reduce churn with cohort retention analysis.

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Strategies for Presenting a Solid Budget Proposal for Real-Time Customer Data Solutions

DevelopmentCorporate

Securing approval for a budget proposal focused on real-time customer data hinges on showcasing return on investment, alignment with company objectives, and sustainability. A clear proposal emphasizes the benefits of real-time data for enhancing marketing effectiveness and customer experiences, as well as the importance of stakeholder mapping and data protection.

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User Experience in Healthcare Web Design: 12 Effective Strategies

Arkenea

Key Takeaways: Knowing who is the website for can help to choose the layout, fonts, and colors, and build the overall design. With the rise in data breaches and ransomware attacks, patients rely on safe healthcare websites. Incorporate privacy measures such as HIPAA compliance to safeguard healthcare data against potential cyber-attacks. Accessibility and inclusivity play a critical role in enhancing user experience in healthcare web design.

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8 SaaS Customer Onboarding Examples to Learn From

Userpilot

Can you imagine what the ideal SaaS customer onboarding process looks like? When done well, it can be the difference between a user becoming a loyal customer or churning after the first week. That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong).

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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5 Funny Metaphors to Explain Why it needs UX Professionals

UX Planet

5 Funny Metaphors to Explain Why it Needs UX Professionals Let experts shape the user experience. This article tells five little entertaining stories to explain why you need (UX) experts to design interfaces. The intended audience of those stories is all people involved in product development processes. The people who could use those metaphors are meant to be designers.

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The Future of Coding in AI world

NextBigWhat

Cursor is an AI-powered code editor built by a team of researchers and engineers aiming to create "the engineer of the future" - a human-AI hybrid programmer that is significantly more effective than traditional approaches. The team (Aman Sanger, Arvid Lunnemark, Michael Truell, and Sualeh Asif) discusses their vision, technical challenges, and thoughts on the future of programming in an AI-assisted world - with Lex Fridman.

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The Ugly Realities of the UI/UX Design Industry

UX Planet

With promises of high pay, flexible work opportunities, and an accessible entry into tech, many have flocked to the UI/UX design industry. It combines creativity and business acumen, making it a dream job for those looking to escape traditional, less imaginative roles. But while the surface might shine with possibility, the truth is that the industry harbors many harsh realities that aspiring designers only hear about once they are deep into their careers.

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