The Product Coalition

FEBRUARY 22, 2024

Product Requirement Documents (PRDs) are important, but there are certain tips and tricks to ensure they reach maximum value!

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Document Software Development Software Developers Technology 123

Mind the Product

FEBRUARY 22, 2024

In the second of a three-part series on cybersecurity, Jinali Goradia delves into the intricate challenges faced by product managers in the cybersecurity domain, examining how these hurdles shape product development and influence team dynamics. Read more » The post Navigating the cybersecurity maze: Unraveling the challenges faced by product managers appeared first on Mind the Product.

Product Management 124

Product Management Product Manager Management Management 124

Lenny Rachitsky

FEBRUARY 22, 2024

Brought to you by: • Vanta —Automate compliance. Simplify security. • Sendbird —The (all-in-one) communications API platform for mobile apps • Explo —Embed customer-facing analytics in your product — Elizabeth Stone is the chief technology officer of Netflix. She previously served as vice president of product data science and engineering, and as vice president of data and insights, at Netflix.

CTO 117

CTO Feedback Software Analytic Tools Technical Review 117

UX Planet

FEBRUARY 22, 2024

5-step process The Jobs to Be Done (JTBD) is a powerful tool in product design that helps teams focus on understanding the needs and objectives of their customers rather than just the product itself. Jobs to be done template. Image by Tony Ulwick This approach can drive innovation and ensure that the design of a product or service closely aligns with what customers are actually trying to accomplish.

Product Research 111

Product Research User Testing User Friction Customer Feedback 111

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

ProductPlan

FEBRUARY 22, 2024

A dependency is a relationship between two initiatives that must be executed in a particular order. Dependency management is the process of tracking and minimizing disruptions between dependencies. Effective dependency management can reduce risks and increase the likelihood that your product launch will go according to plan. When preparing for a product launch, product managers should know who collaborators and key stakeholders are and understand that workflows and synchronized collaboration are

Management 105

Management Management Roadmap Product launches 105

Userpilot

FEBRUARY 22, 2024

Customer communication skills are a cornerstone of any business. This guide will go over 10 best practices that will help you improve product engagement , nurture customer relationships, and increase retention rates! TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers.

Customer Communications 91

Customer Communications Feedback Software Analytic Tools Customer Experience 91

UX Planet

FEBRUARY 22, 2024

Moving onto 2024 with great enthusiasm, one thing that would excite every UX designer is the latest design trends. As there is no stop for the evolving technology and development, it will lead to innovations that will have an impact on giving breakthrough design solutions. Even though there are enormous developments in the design realm, it is obvious to face challenges simultaneously in balancing functionality, user needs, business goals, and aesthetics.

Customer Experience 98

Customer Experience User Experience Artificial Inteligence UX 98

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

Feedback Software 73

Feedback Software Analytic Tools Customer Feedback Customer Experience 73

UX Planet

FEBRUARY 22, 2024

Hey everyone! We love spreading good vibes so much that we’ve decided to share a fresh collection of design memes. The first part you can watch by this link. Picked by Pragmatica’ designers with true passion for memes. Laugh along and enjoy the compilation! 1. Don't stress out the designers. It's unsafe! 2. The eternal question: who is the one causing the deadline delays after all?

Development 98

Development Reference UX 98

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Data Visualization

AB Tasty

FEBRUARY 22, 2024

5 Pillars to Reshape Customer Experience In the ever-evolving landscape of fashion and e-commerce, digital innovation has become a driving force behind transforming the customer experience. The intersection of technology and fashion has given rise to new opportunities for brands to connect with their customers in more meaningful and engaging ways. In this guest blog post from Conversio , a leading UK-based optimization and analytics agency, we explore key trends in fashion e-commerce and how bra

User Testing 52

User Testing Data Visualization Analytic Tools Feedback Software 52

UX Planet

FEBRUARY 22, 2024

What sets top-performing organizations apart? Well, for one thing, it’s an excellent design culture. Design managers are professionals responsible for cultivating design culture. The courses listed below (both free and paid) will help you master essential tools, become a better leader, and get the very best from the UX professionals you work with. 1.

User Testing 98

User Testing Data Visualization Research Software Customer Experience 98

Amplitude

FEBRUARY 22, 2024

Learn what user retention is, how to calculate it, and how to improve it. Get five actionable examples of how to improve user retention.

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UX Planet

FEBRUARY 22, 2024

By Mary Moore, copywriter at Shakuro As UI/UX designers, we are constantly faced with the challenge of creating seamless, intuitive experiences that resonate with different target audiences. Traditional interfaces often fail to adapt to the diverse needs and preferences of users, leading to navigational complexities and lackluster engagement. The increasing incorporation of Artificial Intelligence has sparked a revolutionary shift in the way people interact with digital interfaces.

Artificial Inteligence 96

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 96

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024. Looking back, communities have evolved far beyond their origins as mere support forums.

Customer Experience 52

Customer Experience Generative AI Education Management 52

Crafty CTO

FEBRUARY 22, 2024

Willison’s experience with, and reaction to, Gemini 1.5 Pro extracting structured output from video prompts parallels my own experience using GPT-4 Vision to extract structure from heirloom recipe images (often handwritten and horribly mangled): … I’m pretty astonished by this. … I find those results pretty astounding. The ability to analyze video like this feels SO powerful.

Vision 52

Vision Books 52

Userpilot

FEBRUARY 22, 2024

Retaining customers is an incredibly important part of any growth-driven business. According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Thus, it only makes sense that you work hard to retain any customer that makes a purchase. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Customer Experience 52

UX Planet

FEBRUARY 22, 2024

Let’s talk dark patterns, the designer’s dilemma, and building a better digital world Image credit: Firefly and ME Have you ever found yourself on a website with a simple goal yet ended up sidetracked by endless recommendations and pop-ups? We’ve all been there. This common experience reveals the immense power of design choices, both intentional and accidental, to subtly shape our online experiences.

Data Visualization 97

Data Visualization UX User Testing Research Software 97

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization