Userpilot
MAY 20, 2024
The customer sentiment score can help you tell how well-perceived your brand is. But how can you measure and improve it? Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels.
Product Management University
MAY 20, 2024
In its simplest form, strategic account planning is your ability to help customers define success in measurable terms, then lay out a roadmap that leads them to their definition of success. If you’re a customer success manager, there’s nothing worse than feeling like you’re in constant reaction mode with a never-ending to-do list, hence the value of a well-structured strategic account plan.
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Userpilot
MAY 20, 2024
Wondering how to improve customer retention? If so, we’ve got your back! The article shares 20 actionable customer retention strategies for your SaaS! You will also learn how to implement them with Userpilot! TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth.
Ronke PM
MAY 20, 2024
We are currently experiencing an era of audacious innovation. This can be observed across multiple sectors where artificial intelligence (AI) and robotics are pioneering bold and fearless innovations. These advancements are set to address the myriad challenges businesses of all sizes face continually. Significant progress has been made in several areas, including robotics, data analysis for strategic decision-making, medical diagnostics, and autonomous driving.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Userpilot
MAY 20, 2024
Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? If so, this article is exactly what you need! You will find out what customer advocacy is, how it improves retention and other key metrics, and learn about different types of customer advocacy programs and how to build them. Let’s get into it, shall we?
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Userpilot
MAY 20, 2024
To design an effective SaaS customer experience, you need to remove the barriers that prevent users from realizing the value of your product. But how exactly can you build a seamless user experience that increases product engagement and growth? Let’s explore the ins and outs of what makes a frictionless customer experience and look at 10 insightful strategies.
Amplitude
MAY 20, 2024
Explore how Amplitude's growth team uses Amplitude to enhance user experience and drive impactful customer engagement on the website.
Userpilot
MAY 20, 2024
Are you using B2B loyalty programs in your business? They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you.
Product Innovation Educators
MAY 20, 2024
How product managers can master product process Watch on YouTube TLDR – The Product Innovation Charter (PIC) is a short document that provides direction and alignment for a product development project. – Stage-Gate and Agile Stage-Gate are popular product development processes that manage risk and incorporate Agile elements. – Jobs-to-be-Done theory focuses on understanding the customer’s underlying needs and the jobs they are trying to accomplish with a product.
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Userpilot
MAY 20, 2024
Exploring alternatives to Kompassify? With plenty of choices available, it’s difficult to decide which one will be the right fit. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. But don’t worry – we’re coming to help!
Userpilot
MAY 20, 2024
Are you doing enough to lead your company toward product-led growth ? Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? Don’t fret! In this article, we’ll go over 16 tools that each product team may want to have in. their tech stack! TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth.
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