Gainsight

JANUARY 30, 2023

By Tori Jeffcoat, Senior Product Marketing Manager, Gainsight. Life used to be predictable. Take TV, for example. For decades, popular shows like The Simpsons and Law & Order delivered a new season of episodes every year. But these days, your favorite new Netflix series might get canceled after a single season— 1899 , I’m looking at you! The world of SaaS has similarly been turned upside down.

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Data Visualization Customer Experience Research Software Product Research 52

Product Innovation Educators

JANUARY 30, 2023

Insights from an innovative Design-Thinking program Today we are talking about Design Thinking through the lens of a unique new program at the University of Wisconsin that is teaching product design from a multiple-discipline perspective. For example, product design grad students learn UI/UX principles while learning about electronic circuits and product packaging.

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User Testing Education Customer Feedback Product Research 92

Nir Eyal

JANUARY 30, 2023

If you haven’t finalized your New Year’s resolutions, consider committing to binge-watch a show on a regular basis.Okay, it doesn’t have to be binge-watching. Another guilty-pleasure-esque activity works, too. Perhaps your preferred procrastination is jamming to ‘80s music videos on YouTube or browsing Amazon for new gadgets. Whatever it is, set aside time for it and do it.

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UserInterviews

JANUARY 30, 2023

The latest and greatest from our product team. Learn about new product features we've built to make research recruitment more delightful.

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User Testing Product Research 90

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Userpilot

JANUARY 30, 2023

Wondering how to implement in-place tooltips to provide customer education and boost retention? You’ve clicked on the right link. This article will show you: How tooltips work and why they play a key role in SaaS growth. Steps to build your tooltips. Tooltip text and design examples from top-performing SaaS companies. TL;DR Tooltips are interactive elements of a user journey aimed to showcase features and walk users through your product.

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Product Research Customer Experience Software Review User Testing 88

Userpilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. You’ll learn customer behavior patterns at each customer’s journey stage to spot product growth insights and improve customer satisfaction.

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Analytic Tools Data Visualization Customer Feedback Feedback Software 83

The Accidental Product Manager

JANUARY 30, 2023

Getting clothes that fit has always been hard to do Image Credit: S Pakhrin In the world of fashion , product managers understand that their customer’s #1 driver is that they want to look good. However, it turns out that there is something else that can determine if a customer will purchase the products that we offer to them: if they fit. This has always been a challenge for product managers and as the world has moved to making purchases online, fashion product managers have seen this prob

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User Testing Product Management Product Manager Product Research 65

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey.

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Dragonboat

JANUARY 30, 2023

Imagine this… You have confidence that your key metrics are trending in the right direction, and know exactly how your team’s work supports your goals. You have clear visibility into portfolio trade-off decisions, risks, and opportunities. The decisions you make are all backed by data. Is this due to a great process or a great […] The post The Tool You Choose Defines the Way Your Product Teams Work appeared first on Dragonboat.

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Data Visualization

Userpilot

JANUARY 30, 2023

Let me guess: your product adoption needs a boost, so you're looking up customer activation examples from SaaS businesses like yours. We've got you covered. This article shows your examples from top SaaS companies. You'll see what's working for them and how you can implement them for your business to drive growth in your company.

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Analytic Tools Feedback Software Customer Experience User Testing 75

The Product Cafe

JANUARY 30, 2023

Hello, all you product-loving folks! 🥰 Welcome to this week's edition of Product Café, your bi-weekly cup of coffee for everything product management, startups, and more. ☕ Thank you for reading Product Café’s newsletter ☕️ Subscribe for free to receive new posts every week! Comic of the week 💬 Source: [link] We often think that Product Managers work alone, like a lone captain paving the way for the rest of their soldiers.

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Feedback Software Analytic Tools CTO Research Software 52

Userpilot

JANUARY 30, 2023

What behavioral data types should you collect as a product manager ? Why is it important in the first place? If you’re after answers to these questions, we’ve got you covered! In the article, we also look at the best tools you can use to collect behavioral data. Are you ready to dive in? Let’s get right to it! TL;DR Behavioral data describes what the user does in the mobile or web app and how, while behavioral data analytics helps you understand why they do it.

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Data Visualization Analytic Tools Research Software Customer Experience 74

Dragonboat

JANUARY 30, 2023

Layoffs are hard and they affect everyone, both those laid off, and those who stay. For those who were laid off, there are huge mental and financial implications. We feel for them. For those who stay – they are the future of your company. And they also experience mental and work-related stresses. The potential negative […] The post How to Lead Your Team to Success After a Layoff appeared first on Dragonboat.

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Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

Bain Public

JANUARY 30, 2023

As a product manager, you’re probably used to getting plenty of feature requests thrown your way. Let’s face it, wishlists are a pain and the hardest part is having to validate the various ideas, requests and suggestions. Do they solve a problem? Do they address a customer need? Do they align with the product mission? And yes, it’s your job to break the news when these feature requests don’t earn their spot on the roadmap and aren’t important enough to be prioritized.

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User Testing Product Management Product Manager Product Research 52

Centercode

JANUARY 30, 2023

Unlock the magic of beta testing automation and optimize your process as a product manager. Beta test automation can help you streamline your workflows and free up more time for product strategy and innovation.

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Product Research Testing Product Strategy Strategy 52

Bain Public

JANUARY 30, 2023

We are so thrilled to announce our new Director of Product Managent -- Moshe Mikanovsky. Moshe is a leader in product management who started his career on the engineering side, specifically within the enterprise real-time B2B software space. He fell in love with product management after seeing the gap that existed between what customers wanted and what engineering produced.

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Centercode

JANUARY 30, 2023

Learn how to prioritize beta test feedback using this data-driven method to categorize feedback into four categories: Must Have, Should Have, Could Have, Would Have. Improve communication, save time and resources, and make better decisions with the MoSCoW Framework.

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Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization