Wed.May 08, 2024

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

Userpilot

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. And it’ll be increasingly harder to acquire new ones. If you’re in such a tight spot or want to prevent getting there, this article can help. You will learn about different types of customer needs and how to identify them.

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Going beyond the Now-Next-Later roadmap with Phil Hornby

Mind the Product

Product coach Phil Hornby gave an insightful presentation on roadmaps at ProductTank Cologne earlier this year, analysing different types of roadmaps and offering advice on what they should contain. Read more » The post Going beyond the Now-Next-Later roadmap with Phil Hornby appeared first on Mind the Product.

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Culture-Driven Leadership is Product Management

Ronke PM

Table of Contents What does culture-driven leadership mean? The importance of culture-driven leadership in product management. Final thoughts. Product management revolves around human needs, wants, and desires, making it a humbling responsibility. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership.

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How to Build a Customer Success Dashboard Code-Free

Userpilot

Wondering how to build a customer success dashboard for your team? If so, we’ve got you covered! From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Let’s dive right in! TL;DR A customer success dashboard is a kind of report where you can access and visualize all relevant customer success data.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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In a B2B Company, Sales is King. Deal With It.

Daniel Elizalde IoT Blog

As Product Managers, we like to think that our product will succeed if we listen to our users and build features to address the pain of a large market. That is correct in principle, but unfortunately, it’s a very B2C view of the PM profession.

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How to Overcome Anxiety Forever

Nir Eyal

Winston Churchill predicted three to four million people might be forced to flee metropolitan centers after the first bombing raids of WWII. Tens of thousands of police officers were requested to prevent the stampeding exodus from trampling one another. Yet these predictions were wrong. The post How to Overcome Anxiety Forever appeared first on Nir and Far.

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36 Best Product Management Tools in 2024 - Pricing, Reviews, and Demos

airfocus

Discover the top 36 tools of 2024, with insights into their unique features, pros, cons, and how they cater to different aspects of product management—from strategic planning and roadmapping to collaboration and feedback analysis.

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ONE THING on Avoiding Roadmap Derailment

Product Culture

After aligning everyone on a roadmap, you might think the task is complete. Very often, however, maintaining alignment is the bigger job. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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36 Best Product Management Tools in 2024 - Pricing, Reviews, and Demos

airfocus

Discover the top 36 tools of 2024, with insights into their unique features, pros, cons, and how they cater to different aspects of product management—from strategic planning and roadmapping to collaboration and feedback analysis.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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How Amplitude Uses Amplitude to Boost Long-Term Retention

Amplitude

Discover how Amplitude growth marketers use the Amplitude platform to enhance retention strategies and drive sustainable customer engagement.

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Top 10 In-App Messaging Tools For Driving User Engagement

Userpilot

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. This article discusses how in-app messaging works and the tools to grow your product and business.