Sun.Oct 20, 2024

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Customer Onboarding Automation: How-to Guide

Userpilot

You’ve just downloaded the hottest new app everyone’s talking about. The sleek interface appears and you’re ready to dive in… but wait. Where do you start? Why isn’t anything working like you expected? Confusion turns to frustration, and your excitement fizzles out. Defeated, you close the app, unsure if you’ll ever open it again.

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Sunday Rewind: Product owner vs product manager

Mind the Product

In this week's Sunday Rewind about product owners vs product managers, Rosemary King shows why we should worry about outcomes rather than titles Read more » The post Sunday Rewind: Product owner vs product manager appeared first on Mind the Product.

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11 Onboarding Gamification Examples to Engage & Retain Users

Userpilot

Onboarding gamification is the key to transforming a dull process into an engaging one. When the process feels complicated, it becomes easy for a new user to lose interest before they experience the true value of your product. But it doesn’t have to be that way. Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable.

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The Customer Service Gap Model

BrainMates

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in serv

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Create a Connection with Your Users: Agile Release Notes Made Simple

The Product Coalition

A step-by-step walkthrough for writing concise release notes.

Agile 138

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Invite your friends to read Product Coalition

The Product Coalition

Thank you for reading Product Coalition — your support allows me to keep doing this work. If you enjoy Product Coalition, it would mean the world to me if you invited friends to subscribe and read with us. If you refer friends, you will receive benefits that give you special access to Product Coalition. Product Coalition is a reader-supported publication.

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Beyond the Price Tag: The Real Deal-Breakers Pre-Seed and Seed Stage CEOs Should Focus On

DevelopmentCorporate

The Real Deal-Breakers Pre-Seed and Seed Stage CEOs Should Focus OnFocusing on product differentiation and a clear value proposition is vital for attracting buyers. The post Beyond the Price Tag: The Real Deal-Breakers Pre-Seed and Seed Stage CEOs Should Focus On first appeared on Development Corporate. The post Beyond the Price Tag: The Real Deal-Breakers Pre-Seed and Seed Stage CEOs Should Focus On appeared first on Development Corporate.

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“How To…” Undertake a Product Comparison

BrainMates

How to Conduct a Product Comparison That Adds Real Value By ADRIENNE TAN A Product Comparison is more than just a list of features or capabilities; it’s a strategic tool to understand where your product stands in the market and how it meets (or exceeds) user needs compared to competitors. Unlike a Competitor Analysis, which examines the market landscape, a Product Comparison zeroes in on specific features, comparing them across multiple products to assess differentiation.

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How to see like a designer: The hidden power of typography and logos | Jessica Hische (Lettering Artist, Author)

Lenny Rachitsky

Listen now on Apple , Spotify , and YouTube. Brought to you by: • The Enterprise Ready Conference — For B2B leaders building enterprise SaaS • OneSchema — Import CSV data 10x faster • Merge — A single API to add hundreds of integrations into your app — Jessica Hische is a lettering artist and New York Times bestselling author based in Oakland, California.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Rethinking The Business Case

BrainMates

Rethinking The Business Case By ADRIENNE TAN Business cases are out of favour, often dismissed as unnecessary bureaucracy. This is largely because they are lengthy, thesis-like falsehoods, which seem at odds with Agile processes. Teams are pressured to complete them before any customer discovery takes place, which unfortunately leads to an overemphasis on delivery costs rather than the true potential of the opportunity.