Mon.Jul 22, 2024

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A new way to look at applied experiments

Mind the Product

Discover the power of experimentation in product development with strategies for real-world application and create feasible experiments. Read more » The post A new way to look at applied experiments appeared first on Mind the Product.

Strategy 186
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What is the Voice of the Customer and why is VoC so important?

Alchemer Mobile

As the way organizations do business continues to evolve, one thing will always remain critically important: the Voice of the Customer. This is the key factor to understanding what your customers need now and what they’ll need in the future. If the answers to these questions are keeping you up at night, it might be time to take a step back and reassess your Voice of Customer program.

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499: How to implement a 2-hour design sprint to solve complex problems – with Teresa Cain

Product Innovation Educators

Solve problems as a team in just two hours – for product managers Watch on YouTube [link] TLDR Imagine solving big product problems in just two hours instead of five days. Sounds impossible, right? Not anymore! Teresa Cain has cracked the code with her two-hour design sprint method. This quick and efficient approach to product innovation is changing the game for companies big and small.

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What is Negative Word of Mouth and How to Manage It

Userpilot

Negative word of mouth is a pervasive challenge in today’s digital-first world, where a single negative review or comment can quickly escalate into a full-blown crisis. This is particularly challenging for SaaS companies because most SaaS buyers rely on online reviews to make a buying decision or continue using a service. But negative word of mouth is not just an unavoidable risk; it’s an opportunity.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Community Engagement

The Product Guy

In this session, we dive into the pivotal role of communities in enhancing product management. Our expert panel discusses the challenges and advantages of engaging decentralized user bases, especially in blockchain products where traditional analytics are limited. We explore how platforms like Discord and Reddit serve as invaluable tools for gaining deep user insights, beyond structured interviews and surveys.

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Guide to Business Analytics in SaaS: Types, Use Cases and Best Tools

Userpilot

In a fast-paced industry like SaaS, leveraging business analytics effectively can be the key to staying competitive and driving product growth. Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions. In this guide, we’ll explore the various types of business analytics, delve into practical use cases, and highlight the best tools to empower your strategy.

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3 Mistakes You’re Making with Month-Over-Month Growth Rates

Amplitude

Accurately modeling your growth is the first step toward unlocking exponential growth for your product.

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Product Expansion Strategy For SaaS: Types and Steps

Userpilot

An effective product expansion strategy is the fuel that propels a SaaS business forward. It enables you to capture new markets, increase revenue, and solidify your competitive edge. But navigating the complexities of product expansion can be tricky. In this article, we explore the benefits and challenges of this critical aspect of product management.

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15 Important Product Metrics You Should Track

Amplitude

Learn the 15 product performance metrics to track if you want to boost retention, engagement, and revenue.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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12 Patient Engagement Metrics Healthcare Providers Must Monitor

Userpilot

By tracking patient engagement metrics, healthcare organizations can improve patient satisfaction, deliver better patient outcomes, and optimize financial performance. In this article, you will discover 12 patient engagement metrics to track – and why they matter. You will also learn how to leverage analytics dashboards to track them efficiently for better-informed decision-making.

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Plausible vs Correct (AI)

Mironov Consulting

In our rush of AI optimism, I’m seeing some echoes of past over-reaches.  1. Personalizing /humanizing systems: using “he/she” instead of “it”   AI apps use sophisticated statistical methods and zettabytes of human-originated samples, sure, but are still statistical systems.  Built by people, for people.

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12 Customer Engagement Metrics to Monitor in 2024

Userpilot

Wondering which customer engagement metrics to track? If yes, we’ve got your back! In this article, we discuss 12 key metrics you should cover – and why. We also look at the benefits of tracking user engagement for SaaS product teams! Let’s get started! TL;DR Customer engagement metrics measure how often customers interact with the product, how deep their involvement is, how satisfied they are with the product, and how valuable they find it.

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The True Value of AI in Product Management (Insights from Dr. Bart Jaworski)

airfocus

Has AI truly transformed product management? or is it more hype than reality? In this article, we summarize a conversation we had with Dr. Bart Jaworski exploring the role of AI in PM and offering practical guidance on integrating AI in your products.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Product Positioning: Definition, How to Do It, and Examples

Userpilot

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. TL;DR Developing a solid product positioning strategy involves several key steps.

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15 Important Product Metrics You Should Track

Amplitude

Learn the 15 product performance metrics to track if you want to boost retention, engagement, and revenue.

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Medallia’s M&A Activity: A Comprehensive Overview of the Past Three Years

DevelopmentCorporate

Medallia, a leader in customer and employee experience management, underwent significant changes over the past three years, notably being acquired by Thoma Bravo for $6.4 billion in 2021. Post-acquisition, Medallia expanded through strategic acquisitions and partnerships, enhancing its market presence and product offerings, and positioning itself for future growth.

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Key Themes in Enterprise SaaS M&A: Insights from the Q3 2024 PitchBook Report

DevelopmentCorporate

The Q3 2024 PitchBook Analyst Note on Enterprise SaaS M&A offers a detailed analysis of trends in mergers and acquisitions in the SaaS sector. Post-pandemic, the report observes stabilization and early recovery in M&A activity, influenced by interest rates and economic conditions. Key players include private equity and venture capital, with ERP and CRM segments being highly represented.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.